Save It TV Vac Sew More Sales Repairs Center

Avoid this place at all costs (literally)! I usually support small business, just not when people try to rip you off. Here’s what you need to know… Dyson cancelled their contract with this place because they «consistently overcharged customers»!!! I could stop there, but I won’t…
My wife took in our 2 year old Dyson vacuum for repair, seemed simple, one half of the plastic «ball» broke off. I’d be thinking in and out. After almost 2 hours there, the guy there said that he needs at least an HOUR and $ 130 to clean out (why???) and disassemble the vacuum to get to the broken piece. Then, when the part comes in (had to be ordered) it may cost another $ 130 to fix it. Here comes the sales pitch though… if it’s too expensive he would generously (sarcasm here) give $ 130 credit towards a new vacuum (recommended $ 400 to $ 600 vacuum!!! Nicely done sales guy! You should try used car sales! In addition, the guy bashed on Dyson (only the most reputable vacuum brand) and kept telling my wife how his are better. I’m glad she didn’t take his offer. We took the vacuum to the Dyson repair center, it was fixed in 5 MINUTES for FREE. Nobody ever disassembled the vacuum, it’s an external piece!
Sorry for the long story… let me summarize… this guy tried to scam my wife into spending $ 400 to $ 600 vacuum when our expensive vacuum needed a 5 minute repair. Run and hide from this place!!!

The representative was very knowledgeable, helpful, and eager to address all of my needs! I will definitely be returning in the future!

I stopped by this store after a search online and receiving no response from several other Miele dealers. In the store, I talked to a salesperson who was GREAT! I had some questions about my vacuum not working and felt like a complete idiot. However, the salesperson fixed things up right away, showed me the problems weren’t as big as I thought and sent me on my way with a complimentary replacement filter. Despite my experiences with the store being on the simple side, I walked away happy and satisfied.

Brought in my keurig coffee machine for repair and the staff and process was easy and friendly. Great to find a small appliance repair center they sell vacuums too

I am absolutely so incredibly disappointed in this business. My husband took our vacuum here to have a tune up and get repaired. The man wrote down for us that it would take 1 – 2 weeks and also tried to charge him double what the online price is. It has now been 3 weeks and every time we call he tells us that our vacuum is «in pieces» so we can not pick it up and we will never be able to get our money back because he already started working on it. He also lets us know that if we choose to pick it up then we have to pick it up in pieces. This is a TERRIBLE business and I would never recommend this to anyone. I JUST WANT MY VACUUM BACK! Also they tell you they will give you a loner which is also a lie. Try having a shedding dog and no vacuum for 3 weeks… It’s miserable.

I’m not one to write reviews but I must share my awful experience with this place. I was told 7 – 14 days and my steam cleaner would be done. It’s been 6 weeks and he’s yet to finish the job. When I call it’s «oh I have the part in my hand at this moment and I’m finishing your machine as we speak». Then another two weeks go by, I call and he gives me the same excuse. I’ve already paid $ 85 and was told it would be an additional $ 100. I could have purchased a new machine. I have NEVER been so irritated. Do NOT take anything of yours to be fixed here… You may never get it back.