Rhine’s Cobbler Shop

I have been here a handful of times over the last 4 years. They are definitely gruff. Customer service and organization don’t seem to be high on the list of priorities. Generally, the work has been good (and affordable), but I went by this morning when the posted hours said they should have been open and the door was locked with sign reading closed. I called and no one picked up. I understand sometimes there are unforeseen circumstances but I have read other reviews describing similar instances. Subsequently, I drove to a different cobbler (very friendly) and I think I will stay with them.

STAY AWAY!!! He has no system to keep track of his shoes. He just holds stuff up and asks «Is this yours?» until he finds your shoes. Went in to have shoes stretched, not sure he actually did the job properly. Gave him the benefit of the doubt and brought in a few more pairs. He lost a pair of my wife’s very expensive boots and insists we didn’t bring him boots. I show him my ticket and he says «oh, that must be the wrong ticket – you only brought in three pairs of shoes.» He won’t stop harassing my wife over the phone. STAY AWAY – there are other options nearby.

Excellent shoe repair service and reasonable prices. Very happy with the first show repair I brought to the shop. Will definitely be returning a returning customer!

Walked over to the shop and found the store closes with a note says by they would be back in 15 minutes. I waited 30 minutes and gave up. Unreliable and unprofessional!

This shop does good work. I needed a 3/​8-​inch wedge added to my shoes for a precision-​based sport. The measurement was spot on and both shoes were balanced nicely. The four-​star rating is because I did need to take them back to have an adjustment made (miscommunication) and the turn-​around time on a correction was just as long as the initial fix. With that said, I’d bring my business here again.
For everyone on here complaining, remember that this is a one-​man show and he deals with footwear. If you want premium customer service in a squeaky clean setting, go to a nice steakhouse. If you want your shoes fixed correctly, bring them here.

Pissed. Supposed to open at 1030 am on Saturdays. Waited for about 20 minutes then left. Was looking for shoe repair shop I could walk to. Sigh. Dardano’s it is…

Dirty shop, terrible customer service… only reason he gets 2 stars is because he fixed my boot which was paid for by the Frye company.
Put a very large safety pin through my leather boot when there was loop right next to it he could have used.
Tried to make small talk because he made me uncomfortable, he was kind of a jerk.

Tommy is the best! He fixed my suede Burberry wallet and a broken zipper on my boot. He’s wonderful!

This man saved 2 pairs of my boots! They were so worn down in the heels that I thought I was going to have to toss them out. One pair had a leather covered wedge where the leather was peeling up (guess who pounds her heels). Not only did he fix the wedge, he completely shined and fixed up the leather. I couldn’t believe how little he charged too! About the ¹⁄₈^th of the price I was going to cough up for replacement boots.

Did an incredible job (shoe shine) on my once very expensive, now very worn down shoes. They look almost new! $ 6, done in less than 10 minutes, thank you!

Do not be deceived by the high rating! I chose this cobbler based on its high ratings and proximity to my house, and I have never been more disappointed in a shoe repair in my life. One reviewer commented on the «appallingly low» prices, which I admit was a big draw for me. I only had one pair of wedges that needed new soles and I wanted the inner sole to be glued down since it was beginning to peel and roll down. The price was more than double I had expected, and since you have to pay in cash, I barely had enough to cover the cost. Other reviewers commented that the owner has an attitude and someone chalked it up to «old school charm» or «New York,» but he was a flat-​out rude D#@K! Ugh, I am still angry when I think about how disrespectful he was to me. I was having buyer’s remorse as soon as I dropped my shoes off that maybe I made a mistake bringing them to him, but I convinced myself that it would be worth the money spent if it was quality work. However, when I picked my shoes up a week later, the new soles were satisfactory, but he had CUT the piece of the inner sole off that was starting to peel. That’s not what I asked for… Now I still feel it every time I step, and had to just tape it down myself. The worse part though, was that he didn’t even clean the shoes! I mean, does this man not take pride in his craft? I don’t expect them to look brand new or anything, but I have never picked up shoes from a cobbler where they didn’t at least clean them and maybe throw on a coat of polish. I’m not sure why I ever strayed from my trusty Denver Cobbler on 17^th and Glenarm. I can’t find him on Unilocal,but he is wonderful! The shop is located on the east side of Glenarm between 17^th & 18^th. He is this sweet little Korean man that does such a great job. My shoes always look amazing and his prices are unbeatable. I guess I learned my lesson from trying to avoid downtown and won’t make the same mistake twice.

Great shop, great people, wonderful work at an awesome price! It’s also wonderful to walk in to a place with such history and be happy you’re supporting a lifelong local business!

My Frye’s look amazing! I will come back without a doubt! He takes cash or check. Tiny little store off of 17^th ave right in uptown.

Let me begin by saying, I love shoes, really love shoes. Enough to own well over 100 pairs. :) For me to hand over my boots, especially my FAVORITE boots, is a big deal.
On with my story, I work two blocks from Rhine’s, and was in immediate need of repair. I read the reviews and decided to take a chance. That was a mistake. All I needed was a seam stitched and heels replaced, sounds simple enough right? Not so much! I came in a week later (two days after they said they would be ready) & he couldn’t find them! He kept asking me if I was sure I gave them my name. Ugh, yeah I’m sure. After a few tense minutes, he located them shoved under a HUGE pile of OTHER people’s shoes (seriously that is nasty!). As it turns out, he never fixed the seam and offered to do it while I waited. 10 minutes later he emerges with my favs. I was horrified to see what looks like tar slapped on my beloved boots! He quickly shoved them into a grocery bag and tells me $ 18.00. I write a check (they don’t take cards & I never carry cash) without saying a word. I am too dumbfounded to even express my disgust, besides I can see already it’s too late to salvage. I grab my mutilated former beauties & walk back to my office. I get into proper lighting and see not only is there tar, it does not look like the seam was stitched! In addition, my heels are not any better. They replaced them with the wrong size pegs, that were crooked and the wrap they used to cover them was already peeling at the end! My boots are ruined. :(Needless to say, I will not be returning to Rhine’s and would not recommend anyone else go there either.

I loved this place. I had worn my boot heals almost down to the wood and they were repaired beautifully. You can tell the owner really knows what he is doing and cares. Wow, what a concept.
In addition to the fine work, there is a really great feeling to this place. There are really cool newspaper articles all over the walls, great music playing, the place just has a good feeling. I actually came home after having my boots repaired to see if any other shoes needed repair/​shine because I wanted to go back! I like it, I’d definitely go back.

I’m not sure where the complaints about attitude are coming from… whatever his name is, the owner seemed friendly enough to me. He even came outside the store to wave me down when I was a block up the street & having trouble finding it. And MOST importantly, my heels came out great. I’ve had other repairs in the past that leave my shoes with a squeaky noise. Squeaky noise is even more embarrassing than the ‘click click’ of metal on marble floors when your heels are completely worn.
There are some other fine shoe repair options downtown, but this is by far the most accessible when it comes to parking. It’s also $ 9/​pair for re-​heeling, and a good price alllllways makes me happy :)

Took 3 pairs of shoes that had heels worn to the wood. Yeah, these Colorado winters are hard on my transplant pronation.
Less than a week later, they are not only repaired, but the shoes are shiny… oooohhhh purty.
The price was … well … I won’t say, because I hope this guy raises his standard repair fees; it seemed really low for the quality. The heels were well done and the finishing work (angles and glue lines, and finished shape) were excellent. He even managed to fill? repair? a nick in the black leather that wrapped the heel. I’m sure I scuffed it on a lovely boulder in Boulder.
Among the 3 pairs was a particular pair of boots that I brought to another shop last year. At the other shop, their work was sheisse. The other shop charged me for ONE PAIR what Rhines charged for ALL THREE.
Man, raise your prices just a bit! I’ll still come here.
About his demeanor. Who the fuck cares. (Would you chose a surgeon based on manners?)
Bring cash.

just picked up my vasque hiking boots. these are the old school quality boots built by vasque before it was sold and they started manufacturing everything in china. (why are we doing this to ourselves, usa?). anyhow, found this place on Unilocal.the guy did what appears to be a quality repair. i kind of like his somewhat gruff demeanor. he doesnt come rushing out all smiles and phony charm, doesnt seem too interested in chit-​chat small talk. he am who he am and he am a craftsman. the repair: suede toe cap was worn and tearing along the side where it joins the sole. he cut a patch from matching leather and glued and sewed it on. patch was cut in a pointy oval shape so as to completely cover the tear while conforming to the contours of the boot in that area. the stitching is not perfect, but to me it is a thing of beauty. ill update later if need be. as of now i say «two thumbs up»

I LOVE Rhine’s Cobbler Shop. It is located right downtown. The owner is good at what he does. He will scold you if you wait a long time to get your heals fixed. He has worked magic on a few of my favorite pairs of shoes. He is quick and reasonably priced. Couldn’t recommend Rhine’s more. The ONLY issue is they are cash only… so stop by the ATM before dropping off your shoes.

I was skeptical of this shop but had a three pairs of leather boots in desperate need of a facelift so I thought I would give it a try. So impressed! My boots (2 stilettos and 1 cowboy) were in bad shape. The guys at Rhine’s made them look new for a total of $ 20! The heels were fixed and all the scuffs were cleaned up. I’ll take all my shoes there from now on.