Orange Van Lines, LLC

DO NOT USE This company!!! Fraudsters. Charged more then quoted, would never answer calls and took 2 months to receive goods. Terrible, terrible service.

NO! Absolutely not! The parent company is Frontier Van Lines out of Houston TX. These people are ripoff artists. As I reported and filed a complaint to the US DOT
, BBB, Oregon, California and Texas Justice Department, as well as
and ripoff report, this company quotes you one thing on paper but the actual bill is 40 — 50% higher! Plus they do not communicate, I had to call them. They handled our fragile goods so poorly that about half of our kitchen and hutch items were shattered or broken, many of them one-​of-​a-​kind antiques. Never seen anything like it. To top it all off, they estimated delivery of our household goods from pickup to be 1 — 10 days. In fact it took them 22 days! We found out that when they left our house with our items with a full truck, instead of going north to our destination, they went south to Compton CA and stored our goods! It was closer to just continue going to our destination! Where is the sense in that??! Like I said I had to call them almost every day for updates and mostly I received, «Our dispatcher handles those requests and there is no status at this time.» When they finally showed up it was in a Penske Truck rental with «Orange Van Lines» taped to the side of the door and our expensive box springs were strapped to the back of the van!!! I am almost certain the only people giving them favorable reviews are employees of the company and/​or their friends or paid to do so. AVOID Orange Van Lines and Frontier Van Lines at all costs!