Noodles & Company

I was so hungry and went to get the food from N&C. I’ve ordered Indonesian peanut noodles for take out and they gave me mac and cheese with pork. I don’t eat pork and I didn’t want to walk all the way from my work place to N&C again. This is not how u serve the food N&C. I’d never go back to N&C and I won’t recommend N&C to my friends as well. Fuck noodles and company. You suck.

Noodles are ok, butter cheese garlic bread is awesome. Crispy buttery.
I like the use of fresh vegetable in their noodles unlike most of other Thai restaurants who only use broccoli steam.
Will recommend for any noodle lovers.

I used to love the Pesto Cavatappi dish with sriracha sauce on it. Today I found out (after ordering of course) that the company no longer serves sriracha. Then I realized I’ve never had the dish in once in ten years without it, and ughhhhh. It lacked taste and was completely underwhelming. Call me when they start serving sriracha again, because I won’t be back til then.

The absolute worst fast-​casual dining experience ever. I can’t remember a worse experience from start to finish.
I work nearby and have patronized this location occasionally, and there are almost always mistakes with online orders (side salad/​soup missing, no utensils, wrong noodle type, etc.). But the staff had been somewhat friendly and I overlooked this — but stopped dining as often as there are so many other choices in downtown Denver. I’ve considered Noodles for work event food, but was hesitant and am very glad I did not (will never do so).
On September 15 at 610 p.m., I had a buy one get one coupon and thought this would be a quick-​and-​go meal. The first problem is that this location’s internet connection was down so I couldn’t order ahead of time for pick up (if doing so, always come about 5 – 10 minutes after quoted time or it won’t be ready). I knew exactly what i wanted to order (two entrees with protein), and I went to the location hoping there wouldn’t be a big line-​delay and I was the only customer.
Waited a couple minutes before someone would take my order, no problem. Then the real disaster began — from service to food. I asked the employee taking my order for whole-​wheat pasta options and he said that linguine was the only type (for health reasons I need to limit carbs to healthier ones). I said, great, I am ordering two entrees and please give me whole-​wheat linguine for both. I ordered meatballs and linguine (substituting for the spaghetti) and then paid tai (linguine also, substituting tomatoes for cabbage). I noticed on my receipt that linguine was not subbed for the spaghetti, and the employee told me he’d alert the kitchen, no problem. Not too complicated, eh?
Nearly 30 minutes later, after every other customer who arrived after me receive his-​her order, I finally received two items. Pasta and meatballs for crying out loud. Not one employee even acknowledged me during the wait, I had to politely ask the one female employee if my order was ready or would be ready soon — she proclaimed that they had to cook meatballs (yes at 6 – 630 p.m., aka dinner time), one of Noodles signature proteins.
Not one other acknowledgement whatsoever… just awful customer service. OK so I will assume that your employee don’t care about customers. Mind you, I may have been annoyed on the inside, but I give folks the benefit of the doubt — I was never hostile and never raised my voice (maybe I looked anxious as any customer would after 20+ minute wait ?).
Then voila! the meatballs and pasta were ready and my second entrée was finally packed up at 6:37, I asked the female employee to verify if it substituted whole-​grain linguine as ordered and promised. She asked the guy who cooked it – and he derisively said that it wasn’t ordered that way, he cooked it as ordered, and that is what I get. At that point, the reaction was that they could make another one… sorry I just waited 30 minutes for this, missed 2 buses and I’m not waiting another 30 minutes (1 hour total).
And finally when I got home to eat the pad thai, I discovered the pasta was severely undercooked to the point that pieces were so chewy — and at times a crunch or two. This entrée also had cabbage and did not have the requested tomatoes. The shrimp protein is miniscule compared to past years (almost need to order double that amount to taste them). For the other dish, I disposed of the spaghetti and salvaged the meatballs.
So ask yourself, is this type of experience worth your time and money? The one employee, seeing my disgust with the screwed-​up meatball pasta, tried to hand me a free entrée coupon. But as I stated in an email to Noodles, why would I ever want that — I will not be back to a place that obviously doesn’t care about basic customer service and cannot cook the simplest of its signature dishes or basic pasta correctly. I will never be back, as there are tons of alternate dining options nearby. And, besides, I can go home and make dinner (with correctly boiled pasta) in way under 30 minutes the next time.
Just an awful experience with disgusting food. Don’t bother.
PS it’s a few days later now. I did email the same concerns to Noodles & Company, and did not even receive an acknowledgment. Apparently either the company or the restaurants employee voided my transaction because of an error that the store representative made in ringing it up. This I believe returned the balance to my previous gift card which the store discarded

I won a free catering order from this location by dropping my business card. Love that they do this! The food was great, however, they lost my order so it wasn’t delivered when expected. They were able to quickly accommodate but I had to go into pick up. A little inconvenient. Good thing I called to check on order though! Oh, and they forgot to include the desserts. Major bummer.

Well, I gave this place another shot against my better judgment. I ordered a noodle dish and a side of 6 potstickers. The girl came to my table and dropped off my order along with the wrong order of potsickers (they only provided the 3 count order). She also dropped off another dish which belonged to someone else. See, there was a turned over number 3 order sign lying down on my table. I was order 43. I said, «This isn’t mine.» She responded with, «Then why is there a number 3 on your table?» I told her it wasn’t mine and she asked me, «Are you sure?» What? Really? I think I would know if I ordered TWO noodle dishes! I then told her the potsticker order was incorrect. She looked at her receipt and said, «No it’s not» and walked away. What a b*tch! I cannot go back here and subject myself to this kind of childish behavior. What a shame because those potstickers are really good!

Close enough to work that my co-​worker and I visit often. You have to be careful what you order in general. No location has any idea wtf salt is and that to achieve a good pasta, you need to salt your water.
Get the potstickers. GET THEM. They are the crown jewel of this fast food chain. And don’t skrimp, get the 6 pc because you’ll want more.
The mac is okay. needs salt!!!
Japanese pan noodles are very very sweet. Needs to be cut with an acid or Siracha. They are thick a doughy in consistency but this was my first encounter with them.
Also have had the Japanese buff bowl… Not a fan. The steak used is like the same steak Taco bell uses. It’s not really steak and it was pretty fatty. Good sauce though.
The spaghetti needs salt.
The pork sandwich is also pretty good if you like a fresh coleslaw (aka not KFC – which is my favorite. I’m a disgrace, I know.)

I got the Japanese noodle dish and it was so salty that I could not finish it. I will not return.

I eat at this location frequently, and I’ve never been inspired to write a review. However, I’ve noticed that service and food quality here are on the decline.
Today, I ordered Japanese Pan Noodles for lunch. I’ve never had them with shrimp. I usually get them with chicken. I decided that I wanted shrimp today, so for $ 9.50, I got my Japanese Pan Noodles with shrimp. There were six tiny shrimp in my bowl, and I paid $ 2.99 for those six shrimp. I won’t be making that mistake again.
Last time I ate at Noodles, I ordered online. I usually order online because this joint is packed at noon, and you can waste a lot of time in line waiting for your order. I got to the restaurant before my meal was ready, and checked in with the person at the counter. Once my meal was done, it sat on the counter for about 5 or 10 minutes while I waited. I got tired of waiting, so I checked again, and they gave me my meal. This was frustrating to me because had they called my name when they bagged my food, I could have grabbed it and left.
There are some kinks to work out in the service here, and I would never recommend anyone order shrimp with their meal because it simply isn’t worth it. Stick with the other proteins instead because they are a much better value.
If you take your lunch at noon, be prepared for a long wait at this location. I recommend ordering online instead for that reason, but make sure you watch. If you have to wait a while, check with the staff because your food is probably on the counter getting cold.

Service was friendly quick and efficient, dining area clean, and well stocked with condiments, but the food lacked…
I only had a bowl of soup. The soup broth tasted Thai, and after doctoring it with condiments, it was good, but the noodles tasted like water flavor, distinct from the broth.
So it seemed like really fast food… I was just not impressed, can’t even remember the name of the soup I had.

Horrible. Not worth the money. The chicken looked so gross I would not even attempt to eat it. There is definitely a problem when Kraft Mac n Cheese tastes better than the mac n cheese served here.

Got the steak stroganoff and was very pleased! Great flavor and everything tasted fresh… got it to go with a cesar salad. Got back to the hotel and was still hot. Will definitely visit again. Staff was friendly.

The open sign was lit, but clearly, it was closing time. The crew wasn’t bitter. They answered my questions and politely took my order.
My hotel was local so I was a to-​go order any way. My food was hot, fresh and very good when I got back to my hotel room. Try the specials, I had the Thai hot-​pot and it didn’t disappoint!

First time and Yes never coming back! Horrible service and the food is super salty. They have to make my food twice, 1^st they gave my food to the other guest (only 5 of us in the restaurant), 2^nd made my food with no meat but yet i ordered with meat. Then after i waited for the meat to be cooked, i am the one who end up picking it up! Yet the 3 employees are just standing around and talking to one other. Purely this particular location don’t value customer service at all!

Had a great lunch «tasting» courtesy of Alicia (Ally) and the awesome staff at Noodles & Co. We got to try some of the summer items such as the Asparagus di Parma, Backyard BBQ Chicken Salad & Margherita Flatbread — all of which were pretty excellent! We also ordered a few favorites such as the Thai Hot Pot and Japanese Pan Noodles. I have to say, I’ve been eating at Noodles & Co. for over 10 years, and they never disappoint! P. S. Leave a business card in the fishbowl when you go in for lunch! Cheers, Franklin :)

Went in for my free bday bowl two weeks ago and was shocked to find that they permanently removed the truffle mac and cheese from their menu! :(

There aren’t a lot of gluten free dining options on 16^th street, so it is good to know that you have some options here. That being said… the options here aren’t great.
They have a gluten free menu online & mini handouts by the cashiers. Pretty much 99% of the menu is off limits with the exception of 4 main dish salads WITH modifications only, the pad thai which is naturally gluten free (rice noodles), and 6 noodle bowls that you can substitute GF noodles for (for an extra $ 2, so at least get the big size). You have 4 GF protein options (the plain meats) for extra cash. There are 3 veggie sides that are GF too (edamame, cucumber salad, green salad).
After all that you will end up spending at least $ 11 for one bowl, and for a light eater you need the large size to be full since the protein serving is so dang small. Maybe that explains why there are no weightlifters eating here and mostly just women office workers??? I think for an adequate small woman’s portion size you’d need to at least double the meat, unless you get the chicken where you get more because it is cheap. And tasteless. No parmesan crust for you GFers!
Overall if you are gluten free I would skip it and trek it to Tokyo Joes unless you really need a pasta fix, bc lets face it, if you’re gluten free you don’t have that many options when it comes to that! So eat up, because it doesn’t last very well left over (like any GF pasta… anywhere).

Mmm… a big bowl of fail.
We dropped $ 20 on lunch for 2. Three bites in, we decided to write off the $ 20 to bad judgement and left. My wife’s chicken salad was devoid of flavor — no seasoning whatsoever on the chicken. My pad thai noodles were inedible. The sauce was disgusting and the shrimp weren’t seasoned. It was difficult to choke down before giving up.
Somebody teach this restaurant how to cook. They can boil water at Noodles & Co, but after that the kitchen needs help.

I know most people love Noodles, but for some reason it only like it. It is one of those places I have to be in the mood for.
This one is right off 16^th St. Mall outside of the Republic Plaza food court. If you get there early it is easy to get in and out, but as the clock ticks closer to noon, the longer the line and the wait will be. I suppose it is so long because they are making up your dish as you order, but it always seems just a bit too long of a wait for fast food (especially if you are taking it to go).
The dishes are all a-​ok. Nothing is going to blow you away, but the pad thai is passable, the mac and cheese is yummy if you are in the mood and the stroganoff has a richness to it that is makes it seem a little decedent (for fast food that is).
I like it, don’t love it, but it is Noodles. If you are going here you pretty much know what to expect.

If you are looking for something quick to eat and decent (bland at times) taste, this is a good place. There was nothing spectacular about it. Unlike Chipotle (pricier fast food), with great flavors, this place lack those flavors. I got the Japanese Pan Noodles and my husband got the stroganoff and there was nothing special about it.
The only thing good was the digital soda machine… I got my lime diet coke.