Meineke Car Care Center

Wow what an amazing experience! Damien was the only person in town who could get a part in for me in a timely manner. (Believe me we tried) He was flexible and patient working with my busy hectic schedule. He was great about adding on some tires for me at the last minute. He communicated every step of the way. Larry my mechanic was diligent and stayed on hour late to make things work for me! I’m coming here for everything from now on!

Oil change was fine, no problems. However, when they called to state my car was ready they said my power steering fluid was low. I declined their assistance on the matter and picked up my car. I checked my power steering fluid level (because i know what and where it is) and it was at the exact same level as when I last popped the hood and checked fluid levels. Just because I am a woman doesn’t mean I’m clueless about cars.

Do not take your car here if you have any other plans in the day. Dropped off my car for routine maintenance at 11:30 am. Was told by the Gentleman up front that it would be looked at around 12 and he would give me a call when it was done. So my friend and I went out and shopped and had lunch. 1:30 comes along and still no call. I walked in the store and asked if it had been looked at. The guy up front said no, but it was being looked at next. We left and came back around 2:30. STILL hadn’t been looked at! My friend had to be to work at 5 so I had to sit and wait another 2 hours for my car to be looked at! My car had beeb there 5 hours– There was no apology or anything! Then they were trying to tell my all this stuff that was supposedly wrong with my car and made a repair estimate for 400.00,SERIOUSLY!!! Never coming back to this location again.

Management was prompt in reaching out to me to rectify the situation. They provided me with a voucher for a complimentary oil change and tire rotation. Meineke did a great job with the oil change and tire rotation. I would go back to Meineke for any car repairs/​maintenance.

Incredibly inept staff member and one of the worst customer service experiences in recent memory. I’m a long time Meineke customer (even have their credit card) but new to the Denver area. Avoid this location like a plague.
I arrived early for an appoinment I had made online. I informed the person at the counter that I was early for my appointment and would be waiting for my vehicle. The staff member was angry I was there early and told me he couldnt fit me in early (something I had no expectations of to begin with). He then disgruntledly took down my information as if I was troubling him.
This employee asked why I was there and I told him I wanted an oil change and general vehicle inspection. The employee seemed confused as to what a vehicle inspection was. He sarcastically and rudely asked me what was wrong with my vechicle in which I informed him I wasnt sure — which is why I wanted an inspection. The employee was still very agitated and annoyed that I had arrived early for my appointment and stared me down and told me that if I wanted an inspection then something specifically had to be wrong with my vehicle. I began to explain what I meant by an inspection and the employee interrupted me. I ended up leaving out of sheer frustration.
As aforementioned, as a long time Meineke customer I would avoid this location like the plague. If this is representative of this locations hiring practices, putting this shining example of a customer service associate at the forefront of their store then its not worth your time and energy. This Meineke had a very simple job to do and failed on all accounts.

I had originally had my car looked at by Tires Plus and they quoted me $ 450. They said I needed all kinds of equipment replaced. I brought my car here and they told me nothing needed to be replaced because the only thing wrong with my braking system was some debris where it wasn’t supposed to be. So shout out to Josh and his amazing team for being good people. They were fast, courteous, and did an awesome job. I’ll be coming back. You guys are the best!!!

Josh is awesome and enthusiastic. Especially considering the high volume of customers. They have a nice, clean waiting area with awesome coffee and comfortable couches. They have free diagnostics and don’t try and sell everything to you. Good, honest, country boy kinda place.

I recently moved to this side of Denver and my old car gets troubles every so often, so I found this place! Every time I come in they really help me out and don’t over charge me, being a young female, that happens at most automotive shops.
After being back home for the holidays, I came back to my car to discover that the right windshield wiper wasn’t going up. I took it in and the store manager helped me immediately!
I highly recommend this place.

I love these guys. They really helped me out when I needed it and let me borrow a car for free. Seriously awesome people.

This man tried to charge me 60 bucks for an oil change and gave me this whole spill about synthetic oil. He tried to upsale me because im a woman. I got my oil changed at Honda for 30 bucks. Forget this rubbish place. I did not feel welcome here this idiot technician wanted to over charge me and make me look stupid. Save your money and time ladies

Took my car in for new brakes, they definitely replaced them but now they squeak which I feel is not something that new brakes should do. My car also began a strange noise after I got it back, and when I took it back to them to see if it’s something they did while changing the brakes they were very unwilling to help, and did not even want to talk to me about it. Also tried to upsell me on just about everything you can imagine.
Personally I would not trust Willie or his crew, save yourself the trouble and head somewhere else.

I took my car in because it failed an emissions test and had a brake/​taillight problem. They said they’d look at it and let me know what they found. An hour later I was called and informed I needed a tuneup (previous tuneup was 3k miles ago) and new catalytic converter. I opted for the new cat (knowing they’re a normal problem for emissions testing situations in older cars) quoted at like $ 450 but they cut me a deal for $ 407.82. When I got the car back, I asked about the tail lights, Bossman informs me he forgot to relay the info to the technician, and to bring it in first thing in the morning.
I take the car in the morning, Sal says they’ll check it out, calls me to tell me what’s up (needed pigtail for broken taillight). I ask Austin how much the damage is, they charge me for the pigtail, but throw in the $ 10-​$ 20 a piece light bulbs (you can pick up at any auto parts store for $ 5/​pair) for free (for them forgetting to to do it the previous day). So, I got $ 500+ worth of repairs for much less, and saved myself from unnecessary costs by tightening the muffler bearings and refilling the headlight fluid before taking it in. If I refilled the blinker fluid, I might not not have had to replace the lights after all.

This is the worst place ever, I was there today to have new tires for my car, the guy told me that it was only going to take 2 hours to get the tires and have them put on my car BTW took them 20 minutes to find them online.
So I decided to wait wrong!!!
Took them 1:45 minutes to get the tires, he said oh is 15 minutes and you are ready to go, 15 minutes turned into am hour, to start changing them, not even an apology, so long story short bad service, incompetent people, not professional at all.
4 hours 20 minutes in finally out…
Never never again.

Avoid this shop at all cost. This place overcharges you. They charged me $ 350 to drain out my gas tank. They charged me an extra $ 25 to refill half my tank, but after I picked up my car, my gas tank wasn’t even close to being half full (it was only a fifth full)! They also wanted to charge me $ 1000 to replace my gas gage saying that it got stuck, but after I got my car, my gas gage was completely fine! The tone of their voices over the phone and at the shop was also really unfriendly so I don’t recommend this place to anybody.

Oh my God. Steer clear. Run away.
We brought in our car in to have the brakes done and they offered to fix our air conditioning as well. Charged us $ 1,500. Immediately afterwards the car would make a terrible grinding noise when the air conditioner was being used. We took it back and they…“Sorry. Can’t find a problem. Nothing to fix here.” A year later the air conditioner blows up. When we call Meineke they offer to fix the problem… for $ 1,600.
Your car could end up seriously damaged by these incompetents. Run away. Far away.

Took my car in after talking to Willie on the phone. Had my car at another shop and due to finances, I needed to come to Meineke to put the repairs on my Car Care One card.
I needed new brake pads installed (per another shop (Freeway Ford), rotors were completely fine.
Took my car to Meineke and before I even leave, he plants the seed that
A.) he has been in the biz for 25 years and knows what he’s talking about and
B.) cars companies are making vehicles more fuel efficient by doing rotors that are much thinner and that if the brake pads are low the rotors will definitely need replacing.
When he called to give me an estimate, he said that
A.) rotors are shot. (I’ve had rotors that need replacement and these rotors are NOT shot.)
B.) my car had trouble starting and my battery was dead. (I have never ONCE had troubles with this battery including the 4 times I started it this morning). He went ahead and replaced it for me already… bullocks…i didn’t ask for it and have had no problems with it.
C.) Both of my front struts are shot and I need new struts. My car alignment is the best I’ve ever had, my suspension system feels incredible, my car turns fine, makes zero noise and bumps feel fine. my struts are 100% not blown.
For the full package, he wanted $ 531 for pads, rotors, air filter, cabin filter and a battery. Not including struts!
Buyer beware. This is the shop your parents warned you about. Go ELSEWHERE!!!
I have yet to pick up my car. I’m going now to get it, I’m scared that my struts are now going to be blown and they are giving me a dead battery. I will re-​post on the condition of my car when it’s returned to me.

Didn’t get service done, merely walked by the garages with my dog and was «hollered at».
«Oh heeeey girl!»…“Aw, she didn’t even turn around“
I find this very unprofessional. Now I definitely won’t be getting service done here… especially when there’s a jiffy lube in the same lot :/

Stay away from the shop… Bad customer service… Auto service is normal but rude and late… I took 3\half hrs… Just for oil change… I regret that i went there…

Went in for an oil change (synthetic). The guy was friendly and told me it would be done in an hour. Dropped off my car and then called after waiting for 1.5 hours. They said it was just ready. That was fine and sometime can be expected!
Got a ride to pick up the car and then noticed they had not aired up the tires, however the invoice said that they had. So had to ask him to put air and then waited for another 20 minutes. Went to pay and asked for the vehicle inspection report and guy said all was good so they did not prepare a report. So I’m not sure if they even did an inspection as they claimed guessing that they had even forgot to put air.
Then came back home and after a few hours noticed oil leaking. Unfortunately, had a flight to catch so brought the car to the airport and decided to worry about it later. A few days after when I came back, saw a pool of oil underneath the car. Decided to go back the next day.
Saturday mornings can be crazy at repair shops so decided to show up right when they open (per the website) at 7:30. They also had the «Open» sign lit but after explaining my problem to the guy, he says that I’ll have to wait till 8 because they don’t start till 8. What ridiculousness! The guy noticed I was getting irked and decided to bring in the car then and then tells me this is an old car, engine leak, blah blah blah. All I asked was. why now… why suddenly after the oli change? No answer. I said thanks and left. Never bringing in my car there again. Very bad experience on just an oil change. I can’t imagine what it would be like on a major repair.

Willie and Butch, thanks so much for the fine and quick repair you provided for my husband and I on 10÷22÷13. We brought in our 2005 Dodge Neon to have the cam sensor replaced. which had been malfunctioning for two months. We had gone to a repair shop prior to yours the same day. They were going to charge us $ 30.00 more for the part and it wasn’t even in stock. You had the part in stock and it was $ 30.00 cheaper. The repair was done quickly and for a economical price. You have given us peace of mind as this part now works and ‘the check engine light’ no longer comes on and reduces the car to a ‘limp mode.’ We have had many repairs done at your shop in the past on other vehicles and will continue to patronize your shop for all of our car repair needs.