Look Optical

I honestly feel betrayed. I’ve been a loyal customer here for years. I always prefer to support a local business owner as opposed to a corporate chain. That loyalty is completely unappreciated here. Our daughter is Korean and Look doesn’t carry many Asian specific frames for kids as young as 4. The standard ones tend to slip down her nose because of her facial structure.
No big deal. Many local retailers (with the exception of H-​Mart) don’t have a large asian specific selection. Went online and purchased some frames that fit well on her face. The guy might as well have spit on me when I brought the two frames in. He looked at one only and said he couldn’t put lenses in because there were no screws in the frames. Come to find out, that’s untrue. He spent no time at all, didn’t even bother to look at the second set, and said he couldn’t help me. He was very dismissive. The frames are no different in the glass area than any other standard pair of glasses. I feel as though he wasn’t going to make the money off me by selling me the frames, therefore, I wasn’t worth two seconds of his time. He and his wife wouldn’t even consider doing the lenses only.
Took the same frames to One Hour Optical on Colorado and they said it was no problem. They said anyone can pop out the glass and put in the prescription lenses.
His dishonest answer combined with his dismissive attitude made me feel awful. I will never forget that. I live closer to his shop than any other optometrist in town. And we will need years and years of glasses for both my daughter and myself. Last time I was there, I bought two pairs (frame and lenses) with just my HSA card at fee for service prices. I spent about $ 500. That time, when I was a good source of revenue, he was very nice to me.
After our new puppy, I’m in need of two more pairs. I didn’t even have the chance to ask him about that based on his attitude. I will NEVER set foot in his store again.

Loved my last experience so I can back for my annual eye exam and to purchase contacts. Was able to get same day appt. was reminded why I came back. They are awesome. So welcoming and friendly and most importantly, good at what they do!

Much better selection of frames than other places I have looked. I just needed a pair of glasses to replace the ones I lost. Within seconds of entering this store I was greeted and well attended to. It was a very simple interaction — I’d even say easy squeezy.
What’s not so easy is the parking — the lot is very tiny and more times than none you have to make twelve-​point turns in order to exit the lot. But, it’s the DU area and that’s part of the way things work.
The prices on frames are a bit high for my tastes but at least they have a great variety of styles. I was impressed with the quality of frames and the ease with which you can browse the selection. It seems like they have pretty good deals on cheap frames if that’s what you’re in the market for. Just check out the huge signs hanging outside the store.
I was told that my glasses would take a few days to come in but the wait time was much shorter than that. In fact, it took only one day before my order was ready for pick up. That was a pleasant surprise cuz it’s always good get things faster than expected. Overall, this little shop that is tucked away will get your glasses done right.

It is really nice place. Better price than costco and walmart. The owner and staff are really friendly. It was a great deal.

This place is lovely! I bought my glasses and sunglasses there over a year ago. (I didn’t get the exam done there, though.) The couple who owned it were warm and patient as I took my sweet time in picking out frames. At one point I had about twelve or fifteen different samples piled up on a table in the corner, trying them on again and again and squinting and frowning and making sexy faces in the mirror, and they didn’t bat an eye — they let me do my own thing, but they were right there as soon as I had a question about any particular pair. They also really seemed to know about the frames they sold. Prices are reasonable for frames and lenses.
The glasses worked out great, but the sunglasses, since they’re plastic frames, lost the fit they had initially. And a couple weeks ago, my regular wire-​and-​plastic glasses started sitting lopsided on my face (probably because I sat on them or something). I tried to readjust them on my own, to no avail.
I went in there today. Friendly reception — no muss, no fuss, no waiting. I don’t know what kind of magic this guy has, but the owner readjusted my regular glasses in about twenty seconds and my sunglasses in under ninety, so they both fit great now. I’m kind of bummed that I’m moving out of town soon — this would be a great place to be a pair-​to-​pair regular.

I have been going to Look Optical in the DU area for many years. Mo, the owner, is quite simply, a great guy. He and his wife have owned and operated Look Optical for many years. I can’t honestly remember the names of the myriad of eye-​docs I’ve «seen» there however they seem to do a good job. Look is reasonably priced and offers great service. I have no problem recommending Look Optical for basic eye-​exams, glasses and lenses.