King Soopers

Conveniently located on the border of Denver and Lakewood but lacks any of the upgrades and amenities when compared to other King Soopers in the Denver area. There is no meat counter, a near complete lack of organic products, no floral, a sub par produce section and an overall feel that King Soopers has left this southwest Denver location in a state of neglect. You can accomplish a basic shopping trip at this location but I feel that King Soopers is failing the community at this location by not keeping up with the changing demographic. Also, the customer service has raised the bar for lowering expectations.

I go to this KS to get gas (sometimes), and that’s about it. We’ve gone twice to the actual store: the first time when we didn’t know any better and the second time when we were in «dire need» some something.
First of all the selection here sucks compared to other KS stores. It’s alright for basic stuff but many «specialty» items (e.g. tofu, certain frozen items, some natural foods) will have to be purchased from another store. So why bother?
Stepping inside also feels like stepping back to Kroger brand of my childhood back in Western Kansas. Perhaps this is one of the locations that hasn’t yet made the cut for a remodel??? And the parking lot is kind sketch at night, at least the last time we were there. Super dark and no lamps, or at least none that work.
I give this location the two stars because at least it has the fuel center which, if not attempted at a peak time, is decent enough. Like some other KS fuel centers they tried to paint the traffic directing yellow arrows on the ground but not one pays attention to them, just like they don’t pay attention to the parking lot’s speed limit (or the common sense of HEY MAYBE DON’T SPEED WHERE THERE ARE PEOPLE AND CHILDREN WALKING). To sum it up, this King Soopers is a real-​life example of «enter at your own risk».

Wow! I”m not surprised this place has additional single star ratings. I was appalled at the customer service I received this morning at this particular King Soopers. It was my first time to this location and was entering to make a single single return/​exchange.
Let me set the stage a little… it was 6:57 am, store was rather quiet and I entered with a smile on my face ready to start the day.
As I approached the customer service counter there was an employee there organizing papers and stuff. I stood alone for about 30 seconds without being recognized or looked at. Finally, I politely asked «is this where I can make a return». Rudely and without looking up the employee grunts «customer service counter doesn’t open until 7am». I looked around making sure I was not dreaming this insanity. Keep in mind, by this time it is about 6:58 and 30 seconds. I restated my question in a little different way, still with a smile because I could tell she was not having a good one, «so I cannot make a return here?»…NO she grunts! I laughed and thanked her for the amazing «customer service»…that was when she finally looks up and asks me, «Do you know the definition of customer service?»…HAHA!
Let’s just say that is the first and only time I will enter that particular location. I will continue to shop at King Soopers that the 17^th and Sheridan location (by Sloans Lake) or the Federal and Evans location. Both of those locations have had great customer service and employees that understand returning customers is what allows them to have a job.

My 5-​yr old particularly enjoyed the cashier wondering aloud if he really is Da Baby Daddy.
I only ever go to this store if I need to fuel up and get groceries, and today reminded me why.
While checking out with my pre-​K son by my side, I was privy to the enthralling soap-​opera conversation of the cashier and the bagger discussing if he knew if he was the father of a coworker’s baby. I believe he said he’d know if the kid wound up with large ears. To cap it off, a third employee — a female — walked up and gestured as if she were flashing her chest to the cashier, which got them all laughing about how «all the girls like to flash him.»
No worries, son. Your education happens in the real world just as much, if not moreso, as in school. Right?
The store itself seems well-​stocked and clean. I just expect to not be treated like I’m in a bar overhearing another patron’s risqué conversation while I’m actually just trying to get home with some flippin’ bread and milk. If I am ever in a bind, I might darken their door again… but not with my children.