Jiffy Auto Spa

Shannon Merrit is one of the partners of this rip off business. He not only doesn’t care about his customers but has no regard for his employees. He owes me two paychecks and actually stopped payment on one of my checks. It’s possible that this started out as a mistake but now Shannan and his partner Mark McIntosh are refusing to pay me my money so needless to say I am no longer in their employ. Shannon Merrit has no idea how to run a business and shoudn’t be allowed to. If he treats his employees this way which is basically slave labor think how he would treat customers and their cars. I worked there for two months and at least five employees quit either because of Shannon Merrits treatment or simply getting ripped off at payday. In addition, this «company» is not even listed with the Colorado Sectary of State so they are operating illegally. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. THEY ARE THEIVES AND LIARS.

I emailed for an estimate and Dan was back to me within 24 hours he gave me a quote that was almost one hundred dollars cheaper than my other estimates. He had his crew at my work the very next day and replaced my windshield at work for me no extra charge! They did an awesome job and his customer services was excellent, I will recommend him to my family and friends!

Run far, far, far away from Jiffy Auto Spa!!!
I went with Jiffy Auto Spa off the previous reviewer’s glowing recommendation and a general interest in supporting small, local businesses. Boy, was I wrong!
I coordinated everything in advance to drop my SUV off for a full «executive detail» and possibly, a windshield replacement *depending on my insurance company’s approval*. I should have known right out of the gate it was a sham business operation. The number on their website rings to the owner’s phone, but he never called me back. I called their AZ location and got the direct number for the shop. Tyler, the shop manager, was my point of contact. He sold me on his skills — telling me that not many people are «qualified» to do clay bathes on cars, and he was an expert. His exact words were: «If I didn’t think my car looked brand new when I got it back, they’d comp the entire thing.»
Errr… BULLSH*T. Here’s everything that went wrong:
1. They replaced my windshield before calling my insurance company for approval. Enormous mistake. When they called my insurance company after the fact, it was denied. Tyler calls me to apologize saying «they never should have replaced it without a claim number.» He first offers me the windshield for $ 350, then $ 170, then $ 125. Everytime, I tell him: NO. I didn’t mess up here. I would have left the windshield intact — why should I have to pay for your mistake?
2. As all of this is unfolding, Tyler is rushing to complete an executive detail on my SUV in only 4 hours. (It’s supposed to take 6 – 8 hours, per their website). He’s way behind schedule, I end up picking up my SUV an hour after we originally arranged it would be finished.
3. Here’s all the things that went wrong on my $ 300 SUV detail:
— Cupholders still had sticky coffee in them.
— Wheel wells weren’t cleaned — still had mud up in them.
— Dashboard was filthy
— He vacuumed and shampoo’d the mats, but FORGOT the back cargo area completely. It was still filthy with dirt from camping.
— The clay bathe and wax looked like crap. The scratches and dings I asked him to pay special attention to looked no different than when I dropped it off.
— The leather treatment for the seats was put on in a rush. It smelled good, looked shiny, but I found black fingerprints all over.
— The door jams weren’t cleaned — I ran my finger along them and it came back black.
— The added «rain repellent» I paid another $ 40 for was smeared all over the windshield. The next time it rained, you could see the dried drips from the repellent everywhere.
4. I got home, and started realizing how many things were wrong. I called the owner’s direct line and left a long message explaining how they put in a windshield without a claim number/​approval, how they billed me $ 300 for an «executive detail,» when the shop manager has ZERO attention to detail. I asked him (name: Shannon) to make it right.
One day goes by, then two, then three… finally, he calls me back. Leaves a voicemail asking me to call him to discuss. I do. Guess what? He pick up-​hangs up when I call. No joke. Answers. I say hi and my name, suddenly the line goes dead. It’s been TWO WEEKS since then and he hasn’t answered any of my calls or voicemails. This business operation is a complete sham.
I was swindled out of $ 340 for a botched detail. At this point, I still technically owe them for the windshield, but I’ve called a dozen times and they clearly don’t care about sorting it out.
I have to eat the $ 340 I spent and go get a real detail done by professionals. The whole thing just makes me infuriated. Never, ever use Jiffy Auto Spa for any car detailing or washes! They’re located in the absolute bowels of the Taber Center, five floors underground, clearly understaffed and their owner doesn’t give a flying crap about customer service. I’m looking into filing a complaint with the BBB.

This place is in the parking garage of the Tabor center. Its the only place downtown that I’ve found.
I dropped off my car and left it over night, because I needed a place to store it. (My parking garage was being renovated).
The next morning I got a call that my battery was dead. (I had to jump the car the day before) and they were asking me when I would be by to pick it up so that they could have it jumped for me! Wow. Im impressed.
When I went to pick it up at 10am it was gleaming! All the pesky brake dust was gone. And they had done more than what I paid for, including getting up a TON of dog hair from the cargo area.
Your car is in good hands.