Highland Park Apartments

You are better off taking your money to one of the many better options in Lohi. This was place was great when I first started renting and then staff seemed to change every other month, I never know who is running this place, but it’s not consistent and the new people are all pretty rude. For as much as people were paying to live here you think they would hire people with better attitudes. They do not cater to the renter at all and they are more interested in socializing.
Also if you have dogs be prepared for your neighbors who don’t have dogs to call and complain about you, because you know they chose to live in a building that allowed dogs but they don’t want to a hear dog barking when there are drunk people being excessively noisy in the hallways?
There are some questionable people living here, people just leave their trash outside their doors for weeks instead of making the walk down the hall to put it in the trash chute?
The garage door gate is constantly broken so bikes are stolen all the time, so much for paying for secure parking huh?
Oh and since this place is above Core Power all of the yoga people will park in the garage too because the gates don’t work!
What a joke, cannot wait until my lease is up to get out of this place!

Terrible apartment building with incompetent staff. Everything in the building is cheap. I opened my microwave a couple months ago and the handle came right off. The elevators never work and worst of all, the fire alarm on two separate occasions has malfunctioned in the middle of the night, forcing all residents to repeatedly go outside multiple times in one night.
Almost as embarrassing as the overall quality of the building is the property management response. No solutions just excuses. They ignore any request for a rent refund and constantly deflect blame. Their compensation for the first fire alarm situation was providing us with doughnuts on the Friday morning of 4^th of July weekend when no one was working or even in town. Comical.
Save yourself some sleep and permanent ear damage and live somewhere else.

I’ve lived at Highland Park apartments for 3 years and have had a good experience until recently. I’ve had a leaky shower that makes a horrible squeaking noise every time you walk into it. I put in the work order over a month ago and was told that «because my maintenance issue is not critical they dont know when they can fix it.» They also have a lot of move-​ins and cannot get to it for another month. So it will take 2 months to fix a maintenance shower issue? What a joke. Hire more maintenance staff to fix your tenants issues when they pay upwards of $ 1,500 a month. For what you pay to live here — you can do better. Management is horrible and doesn’t take care of tenants in any way.

First tiime renting an apartment in over 30 years! Hannah and Krystal were super helpful in getting a lease signed and asking all my questions. Called them sometimes five times a day and they were alway great!