Green Valley Ranch Cosmetic & Family Dental

What a Scam. I wish I would have read reviews about this business before my appt. I’m filing a complaint with American Dental Association and BBB. I’m even going to dispute my charges with my credit card company. Beware they even have a second location under a different name Orchard Cosmetic and Family Dental In Westminster Colorado

I was thrilled with the service I received from Dr. Hawn. I came to GVR dentistry after a very traumatic experience with a different dentist. They were kind, warm, welcoming and FAST. I could not believe how fast my dental work was, I was nervous that perhaps it wasn’t done correctly but 5 months later I am still in great shape. I had no problems with the billing issues what so ever.
I would recommend these guys to anyone!

I wanted to like this business, very near by, clean office, courteous staff. The first visit was wonderful, caring tech and doctor. The 2^nd visit was wonderful as well. I was a little taken aback because I saw a different doctor, apparently the original doctor was no longer with them. I preferred the «new» doctor, so no big deal. I was surprised when I was quoted a root canal price at the beginning of the procedure and by the end, was almost double, due on the day of the procedure (like, now). Whatever, had to be done. 3^rd visit, very unhappy. I played phone tag for 2 weeks with an office admin to get billing squared away so there would not be «surprises» at the visit. Never got taken care of. Showed up for the procedures (2 root canals), left with no work done and very annoyed. I had to pay in full the cost of the procedure the day of, there was no regard to the efforts I had taken to get this squared away before the appt day. Also, and more importantly, I saw my 3^rd doctor in as many visits over a 4 month period of time.
Will not return, unfortunately.

I don’t know where to start, I really don’t. I wanted to like this dental office. The staff is beyond nice, the office is clean, and they have the latest technology. That said, it is pretty looking, but once you dig down there are issues.
I am NOT happy with things I have found out about their billing and patient «treatment plans». First and foremost, I received a statement that my benefits were maxed from having four fillings redone. I was shocked! I also was charged for x-​rays I hadn’t gotten done and a «emergency visit» I didn’t receive. After dealing with their billing person this was removed. However, if I wouldn’t have gone through every line of my LENGTHY bill I never would’ve noticed. Second of all, they replaced silver fillings with the white one’s. I was never told that my insurance didn’t cover the white fillings in full and would only pay the cost of the silver fillings. I didn’t even have the choice of having the silver fillings put back in (which I would’ve done)…I didn’t care about the silver fillings in the first place, as nobody sees them on my back molars and the «health issues» they may or may not cause hasn’t been proven. Therefore, I wasn’t notified of my options or the fact that my insurance didn’t cover the white fillings. Therefore, I ended up paying nearly $ 500 out of pocket and had my benefits maxed out. Just wonderful!
Now on to the outcome of my fillings. After having the fillings redone, having to go back in twice to have my fillings filed down because my teeth weren’t biting down correctly… I still can’t chew on my left side, drink anything cold or hot (must be warm), and brushing my teeth hurts on the left lower side (this has been going on since late September). After what they have put me through I will wait until the first of the year and have my teeth looked at by dentist who cares about his/​her patients, doesn’t mislead them, gives them all the options, and doesn’t charge them for services they didn’t receive.
I am very bummed about this place, as they are right down the street and could’ve been perfect for me. My husband is having his own issues regarding being billed for things he didn’t get done.
I will not be going back here, even for an emergency. I will be visiting a new dentist that was referred to me. What a shame.