Fat Jack’s Supersubs

Save your self the time and money, go someplace else! Ordered 2 sandwiches on a weekday afternoon, well after the lunch rush think 3 o’clock and food took over 1 hour and 15 minutes to arrive. Was told the order would take 20 – 30 minutes to be delivered when I placed the order over the phone. This place use to be good once upon a time, but not any more. Try a different sandwich shop in Denver for a better experience.

I am so disappointed with Fat Jacks. I used to come here all the time as I lived right across the street. It has been about a year since I’ve been here, I drove over from the other side of town knowing that this place is open until midnight. I drove by to make sure it was still open and saw a bright open sign illuminating the window (around 11:15pm) and also saw an employee inside so I assumed they must have still been open. It took me about 10 minutes to find a parking spot and walk all the way up to get a sandwich. But once I walked in the door a rude, young kid walked to the front and said, «we’re done sorry.»
PLEASE turn the open sign off and change your hours online so nobody else does what I just did.

These guys are rock stars!
Ive been ordering here since they opened!
fast, friendly service, well priced, and Im never left hungry!
I never call snafrs! Ive tried twice to no avail!
I never call silver mine, they suck!
give em try if they make a mistake they make it right! :)

Maybe it’s the owner’s favorite color, PINK :) The plce has a unique establishment style, the interior is colorful nice ceiling motif. While the tables and chairs are attractive with neat and clean facility!
Had my Chicken salad, lettuce, tomato, avocado with mayo and cut cheese (very delightful and tempting. Can’t resist the taste of it’s chicken strips!). I also had sandwich ham and bacon with lettuce and cheese! Excellent for my breakfast dine her at Fat Jack’s Supersubs!
Customer service is served. Knowledgeable and accommodating staffs!
Good place to have your day kick started!

Loved it great customer service very clean and friendly environment Sub’s are Great try the Don Or Gold coast or make it a salad with a fresh cookie and drink 2736 welton The welton street plaza Clean fast and friendly

I like their sandwiches, but these past few months their delivery service has been awful. Even on a day like a Tuesday a delivery will take 1.5+ hours. If you order a hot sandwich it’ll be cold by the time it gets to you. They need to shape up or they’re going to lose a lot of business.

Hey Fat Jacks, go to Snarfs and have one of their sandwiches. Then copy what they do.

I order from here for office lunches sometimes and the subs are almost always on point. The delivery driver is nice and so is the guy taking phone orders. Nice customer service, reasonable prices and good food.

Full disclosure, I’ve only gotten delivery from here, but several times. Order has always been accurate and within time quoted. They’re a busy place and yes, it sometimes takes about 45 minutes for my delivery even though I live within a mile of the location. I don’t feel the need to remove a star because delivery takes a while… they quote accurately and that’s what counts. Also, it goes without saying that I like their subs. Would like to note that on the phone and in person employees have been like the absolute nicest dudes ever.

I had them deliver a Giovanni and The Big Baller. Both were okay. The Big Baller was cold by the time it arrived, understandably since the delivery took an hour. But the flavor was off. The Giovanni was better but most definitely have had a much better Meatball and Italian sub. Most likely won’t be ordering again. *sad*

I’ll start by saying excellent subs! Going into this location, stellar service. Anything to do with delivery… zero. I read the reviews, so I was warned. Don’t get delivery if you are hungry, it once took 2 hours to get a sub. I haven’t used them in awhile because of this but decided I really wanted a, sandwich. As I have been using them for a year I was quite surprised to hear they can no longer deliver to my address. In this competitive world, customer service is eveything. Another zero. Suggestion? Smoke less dope and know your job. I’m aware that everyone makes mistakes, but a year long mistake is ridiculous.

Ordered sandwich delivery for 15, mainly teenage girls. Delivery arrived in a timely manner. Sandwiches were good and order was accurate. The reason for the 3 stars is I also ordered 15 bags of chips. There was nowhere online to request a certain type or flavor which is fine. However, I would have expected regular chips, not 15 bags of jalapeño chips!!! Really? Seams they wanted to move their low selling chips. Needless to say only 3 bags of chips were eaten.

Great service, great food. not sure what was better, the sex or the sandwich!!! Okay, done.

I ordered through grub hub tonight and my order took about an hour for delivery and when my food got here my delivery driver (I think his name was Anthony R. That’s what my receipt says) was incredibly friendly, asked how my night was, and even apologized for the wait. And my sandwich is delicious. So thank you for having such friendly staff. So many places don’t anymore.

It started with your driver. He was so polite and he informed me you guys deliver directly and I don’t need to go through order up. that made my day.
I’m from NY and the subs there are out of this world. OMG you guys make the best subs iv had since I left NY almost 20 years ago. The roast beef was so tender and rare thin as could be. Now that is the way to make a good roast beef sandwich. Thank you and keep up the great work.

So, I was planning on just getting some Jimmy Johns delivered real quick this past weekend, but for some weird reason the one near my house isn’t open on weekends, so I found this place.
All in all, the sandwich I had (Italian) was pretty solid. Most notably, the bread is amazing and the meat was good too. My only issue was that the sandwich wasn’t put together very well. The lettuce (of which there was too much of) was put on first and was taking up the whole inside of the sandwich, so the meat was hanging halfway out which made it so I would get bites of just meat, and just lettuce.
They also brought me the wrong chips, and it took like 45 minutes. They said it would be 30 – 45 so it’s cool, I just wish it was faster. Jimmy Johns isn’t much lower quality and can get to me in about 15 minutes.
Anyway, I’m sure when they put the sandwich together correctly it’s even better than what I experienced, and at the end of the day they have all the ingredients to make a kick ass sub, I guess you might just need to catch them on the right day.

MY GOD, I LOVE THIS PLACE!
My boyfriend and I get stuff from here all the time, (we both work until somewhat late) and love this menu. We typically get the same items every time, but enjoy getting different things when we feel the need to.
Tonight, (Saturday, July 4^th) I came in, wanting something different. I expressed my likes/​dislikes to the super-​awesome dude taking my order. He promised me satisfaction. I trusted him. He gave me a bag of food, and I went home with it.
I can home to… My god. Seriously. This sandwich. I can’t even tell you. All I can say is that it was perfectly tailored to my tastes.
Every time we get our usual order, it’s beautiful. It’s so wonderful, having a late night option that is DELICIOUS, cheap, and fast.
If you’re even WONDERING if you should check this place out, just do yourself a favor and DO IT.
… THE only complaint I could ever have was that I totally ordered a pickle, (Always order a pickle, the ones they provide are SO good and stupid-​cheap) but came home to no pickle in my bag. Whatever. Everything else was awesome. I’ll get that pickle another day.
Either way, you guys freaking rock. I heart you, so. And to the guy who made my «Mystery Sandwich», tonight– You freaking NAILED it. That thing was beautiful.
I love you guys.
Please don’t ever leave me.

IVE ORDERED OVER 20 TIMES IN THE PAST TWO YEARS THAT IVE LIVED HERE (off York and Bruce Randolph) AND WITHIN THE LAST MONTH (³⁄₂₀₁₅) IVE GOTTEN THE WORST SERVICE.
I have placed many orders being a student and working a full time job it’s not the easiest to cook meals let alone for my boyfriend and I. That being said IVE had great experiences, correcting my order or bringing me a replacement sandwich because it was not to my liking, just AWESOME service. Cool. Well these past two experiences have been NIGHTMARES, Friday night ³⁄₂₇ I placed an order at 7:30 after being told it would arrive in 45 minutes and 9:50 rolls around, I call. «
Annoyed and hungry mind you.
They explain its busy and the orders on the way. Great. Tenminutes later they callback and tell me I’m not in the delivery range, arguing with them, they tell me I was always out of delivery range and they’ve been delivering to me out of courtesy.
Why does it takes two hours for them to tell my IVE been out of delivery range and cancel my order.
Cool. I was left with no option and ordered pizza.
My boyfriend, pissed off called to get management info and they gave it reluctantly, and then called us back to let us know the driver would be here in 10 minutes with the three sandwiches I ordered. 11:45 pm. Not worth it.
Second unexpected turn of events… ⁴⁄₁₈ ordered 6:40pm. 8:30 rolls around and had to cancel.
It would be seriously easiest for me to just pick up my order but why do I have to if you offer delivery service in 45 minutes
Update June 2015
They opened a five points location and haven’t had any issues! Love Fat Jacks

During a long night at Denver Health, my coworker and I decided to skip the somewhat scary Subway in the hospital and order Fat Jack’s instead. What a mistake. The guy on the phone said our delivery would take 45 minutes. After waiting an hour, I called again to ask about our food and was told the delivery guy had left a little bit ago with my order and two others. When I said, «this sucks,» the reply was, «yeah it does.» Not exactly professional. I waited another 20 minutes (absolutely starving at this point), called again and was told the delivery guy should be there any minute.
When he finally arrived a few minutes later, he had gone to the wrong location in the hospital. Security would not let him in so he could not actually deliver the food to where I was working, so I had to leave my work area to find him. On top of all that, Fat Jacks had neglected to make the modifications to the sub as I had requested (no mayo, no mustard, no tomatoes). I was so hungry at this point I would have eaten anything, but it’s a good thing I’m not allergic to those ingredients I requested to not have on my sandwich because they were definitely on there (as a note, they did remember to include the bacon I had requested, so it wasn’t an oversight of just making the sandwich as described on the menu).
I will definitely NOT be ordering from Fat Jacks again.

Based on previous reviews… and my experience just now… apparently being a giant dickhead is part of the service you get free of charge here. Seemed like I was really putting these guys out by asking for *all* the ingredients that were supposed to come on my sandwich. My bad. Next time I’ll just expect that you’ll forget how to do your very simple job and that I deserve to be treated like I’m dipped in shit for wanting my avocado.
I mean, I’ll remember that when I’m somewhere else.

The service has gone down in the year that I have been using them for deliveries.
Drivers are very out of it. Had many deliveries come without items (colesaw, drinks, chips, pickles) and its always an ‘opps’ from the driver instead of a replacement or apology.
Phone order takers are bored and argue about coupons or requests, not friendly.
Sandwhich’s are inconsistent. Quality is inconsistent.
Wish I could keep ordering from this place as I have fond memories of when it used to be soooo good. But of my last 6 orders, none of them were good. I cant keep wasting my money hoping this place gets its stuff together again.
Shame