Ent Federal Credit Union

This is by far the best financial institution that I have ever dealt with. I have been a member since 2007 when I finally left BofA. I have only had one issue with my account and it was corrected with a phone call. The employees at ENT are a different breed of people. Always polite when I call with a question. I just want to say thank you for the great service over the years.

This review is for Mortgage Services.
Ethical. Upfront. Personable. Best Rate. Simple. Easy.
I had originally spoke to Josh Callens about 6 months before we purchased a home. He was very responsive (calls back within an hour). He gave me great advise and was very knowledgeable about how his bank funded loans and is in the same building as the underwriter. I have never had funding go so smoothly as working with ENT/​Josh. He even came through with a better interest rate than promised. I found him to be the most ethical mortgage agent I have EVER worked with. We set a date, gave him the paperwork needed and it was done. My only regret was wasting time dealing another bank before moving forward with ENT/​Josh. I had been lured in by an attractive interest rate from another bank only to have the old bait and switch happen.
They have the best interest rates in the area and they will be upfront about your situation and what they can provide for you. Our situation was complex and Josh knew exactly how to handle it and made it simple for us.