Elder Auto

The first time I went here with my 2000 VW Bug it was fine, they seemed to fix the problem pretty quickly. The customer service was average, but I really appreciated the free shuttle service. However the check engine light came back on less than 2 weeks later and when I took it back they said it was the same problem that they fixed and replaced before. I said that couldn’t be since I just had those specific things fixed. The shop owner said it was probably just a faulty sensor because they put in an after market sensor. He said take it home and if the light comes back on we’ll replace it for free. Sure enough it came back on and when I went to take him up on his offer he was EXTREMELY rude and unprofessional. He reluctantly replaced it. Its safe to say I am not going back here again. Check out Jim at the Connoco station 2575 S Colorado. He is SO honest, reliable, fast, and reasonably priced. I am SO grateful my boss recommended him to me.

Ive taken my car here for the past 5 years. The employees are always so helpful and aren’t pushy in the slightest. They wont perform any work on the car before talking to you first. They will help you prioritize repairs and are SUPER honest and reasonable. LOVE THEM!

I have been taking my Subaru WRX here and they have always exceeded my expectations with service, honesty, quality, and genuine care. Thanks Ramon!

Now that I’ve been an Elder Auto customer for years, I can tell you I have NEVER had a bad experience. I will ALWAYS take my vehicles to Elder Auto. They are very FAIR in their pricing and dont try to stiff you with things that arent needed. If you want HONEST, QUALITY work, and great customer service, EVERY TIME, take your vehicle here! Shuttle for you too if you dont have another way to/​from home/​work. And I wasnt paid to say that!

I am going to add this place to my will. Slip off the road in the most recent snow storm, bending and torquing my front axle. Vehicle is barely driveable. Flashing before me are lots of money to pay out, a week or two with the car in the shop, and picking up the cost of a rental.
Went on Unilocal and loved the review and rating of Elder Auto. Gave them a buzz, and they immediately agreed to look at the car. Fifteen minutes later, on a busy and snowy morning, my auto was up on the lift. I was presented with alternative repair options, which I greatly appreciated. They then offered a courtesy ride to my workplace.
Two hours later, I received a call that my return courtesy ride was on its way. My car was ready; the charge was embarrassingly reasonable; and I was on my way.
The next morning I received a follow-​up call from a staff member to check on the status of my auto. Just can’t say enough kind things about this place! My business is their’s for life.
Thank you, thank you …

This place has amazing service. They could have WAY over worked & charged us on our daughters jeep, and they didn’t. They kept the work to the necessary bits and that was it. THEN they called to see how it was doing! Wow!
courteous, helpful, good work

Took my 2004 VW Passat here because it had some time of vacuum leak. Took my car here because of the good reviews. Turned out my car had a mass air flow leak. The work was done well and in a timely manner. Reason I am giving only 2 star is because of the cost of the diagnosis. Most places don’t charge for diagnosis if you decide to get your car repaired by them, although I still got charged $ 89 on top of all the repair. Next time I will make sure I don’t pay extra for diagnosis since many shops wave this fee if work is performed by them. Still on the hunt for the perfect mechanic shop for my 3 vehicles… if one such mechanic exists.

My aging Pontiac Grand Am has found a friend in the wonderful people at Elder Auto. As my car very slowly disintegrates back into the dust from which it came, I am comforted to know that they will be there to help me evaluate its quality of life and help make any tough decisions necessary.
Their team is friendly, down-​to-​earth, straightforward and efficient as hell. They didn’t try to sell me anything I didn’t need and we’re welcoming and genuine.
There’s no other auto shop I’d want as my co-​pilot as I ride into the dusk of my car’s life.
End note: They called me to provide an update and upon answering they said «Hi, this is Blank from Elder Auto.» And in the split second before my brain caught up I thought «Eldorado who?» So that was a fun bonus for me.

I’ve been looking for just the right shop to work on my Vette and I believe I have found it! Ramon, Peter and Tom took great care and patiently answered all of my questions. Clearly a great bunch of professionals (i.e. gearheads) running a family style auto shop with a level of warmth and pride rarely seen!

Fantastic experience. Super kind and helpful and courteous. Ramon was my mechanic and he took time to explain to me what he found, and what steps we could take. Called twice to make sure I was on board with what he was doing and understood it.
Very affordable rates for excellent work. Looking forward to taking all of our families cars here.

My wife, her family, and I have used Elder Auto for many years for all of our cars. Recently our Subaru bit the dust due to the timing belt breaking. Jarred (a technician there) was extremely helpful and put in some great work diagnosing the issue and offered multiple options throughout the process so that I always knew what my choices were. They gave me a great price for the work they did do, and let me leave the car there for a full week while I figured out how to deal with it. I will continue to have all my automobiles serviced there.

I can’t recommend this place enough!
Very caring and honest mechanics! After waiting 10yrs for some craptastic towing company, I showed up to their shop in my worst mood ever and expected to be robbed with the nickel and diming that most shops do. Quite the opposite. They diagnosed my problem as something completely different than I expected, but they didn’t rip me off. In fact, they went the extra mile and did extra work for no extra charge, plus gave me a discount. I’m cheap and Asian, so I did my research on cost of parts and repairs and they hit the mark on what was reasonable. My car runs like a champ!
Ramon dealt with me personally and assured me if I had any problems, that he would take care of it. He even lived up to the scrutiny of my coworker who has a mechanic for a dad. She’s even bringing her truck in next week if her dad can’t fix it. Despite missing my scheduled appointments with them due to towing issues, they had my car up and running within a few hours. I’m now recommending them to everyone I know with car issues. Thanks for the good work and honest pricing!

These guys are great! Professional and reasonably priced. My office manager had an overheating problem with her PT Cruiser and was afraid to drive the car so I dropped it off for her. I let Ramon, the owner (who is a really great guy) know that she needed it fixed as soon as possible.
Even though I dropped it off fairly late in the afternoon, the next morning Tom called and said they had found the problem and the car would be ready to pick up in just a few hours. And their price was really reasonable for a thermostat and coolant flush in a PT Cruiser which I understand to be a really pain to replace.
I don’t know why anyone would ever go to a chain auto repair shop when a e Elder Auto offers such great service!
Thanks to all of you at Elder Auto…

You can feel good about trusting these guys with your car. Professional from start to finish. They saved me money by not making any unnecessary fixes while providing work at an affordable rate. I highly recommend these guys.

I made an appointment for 11am on 1÷9÷15. I brought the car in and ran some errands. I had researched the cost of the two drive belts that need placing and knew that anything over 200 $ would have been a rip off.
I show up around 1pm and the car had not been looked at and I was reasonably disappointed. I immediately brought it to their attention. Ashley was very helpful and understood my upset, but Tom, a mechanic, tried to exacerbate the situation by saying, «Once you leave your car with us, we just assume that we have all day to look at it…». I don’t think it’s reasonable to have your car sit for 2 hours before they even look at it.
But they charged me around 150 $ and I trust that the job was done thoroughly and they alerted me to a nail in my tire that I took care of immediately from my tire seller. Although Tom was a little rude, Ashley and Ken (Service Salesman) were great and I will do business with them again.
My advice to Ramon, the owner, when a customer makes an appointment, you gotta take a look at their car within 2 hours. Don’t assume you have all day and night to take a look.

Trustworthy and Professional!!!
I couldn’t be more pleased with the service I received during my first visit to Elder Automotive. After some dealings with a few very sketchy shops and mechanics since moving to Denver, it was great to find a shop where integrity, quality repairs, and value are emphasized.
I brought my Subaru due to an issue with fluid leaks from the CV boot, and a noisy belt. I’d been told by people at an oil change shop that the rack and pinion was also bad, which I related to Elder in making my appointment – not a good prospect as that is a very pricey repair and not easy to do on one’s own – especially without a lift or high quality jack stands.
So when I made my appointment with Elder and dropped the car off for a free estimate (yes, free, you heard right) I was expecting an $ 800‑1000 repair bill. To my surprise however, I received a call back within 2 hours and was told that the CV boot and a tensioner pulley needed replaced, BUT that the rack and pinion was fine. It is unfortunate that one expects auto repair shops to do unnecessary repairs (see the Fox31 investigative report, and fraudulent repairs at multiple Meineke locations, which I also experienced with a brake job), so to have a shop come back and say something that I thought needed replaced was actually fine, well it speaks volumes to the honesty and integrity that has garnered Elder so many positive reviews on this and other places! At the end of the day the repair bill I had was less than half of what I was expecting, with the repairs completed the same day along with a courtesy ride to and from my home.
I’ll certainly be returning to the shop for routine maintenance and any future repairs my cars may need in the future. Elder is an A-​1 shop that you can trust, and will provide great service, professionalism, and quality; I really couldn’t recommend them more!

Always professional. I have recommended them to friends and everyone has come back raving about them as well.
I’d love to keep it a little secret, but these guys are honest, personable and will make you wonder how you ever settled for a mediocre mechanic in the past.
Ashley and Ramon are the two I usually deal with, but honestly, from sitting in the waiting room on numerous occasions I can say everyone is great.
Craig brought me water for my dog while I cleaned out my car after my tranny died. They even let me leave my car there until I receive my title and can donate it to a charity.

I’m really looking forward to writing a 5-​star review on this place in the future. I came upon Elder Auto from a friend when I had my car had issues after two visits and $ 1500 worth of work from another mechanic which will be unnamed but their initials are B P. I explained the issues I was having and I actually felt like someone was being honest and compassionate about my situation.
I ended up having them do an oil change in addition to the assessment of the issues I was having. Not only did they provide an accurate assessment, they did tell me about the cause of an A/​C issue I was having that the other mechanic couldn’t/didn’t. They also provided important maintenance recommendations that the other place didn’t. I really prefer proactive concern rather than feeling like I have a saboteur working on my car.
To be honest, I went for cheap previously and I guess you get what you pay for. The quotes I got from Elder for the labor part were significantly more expensive than my previous place, but I have confidence that things will be done right when I go back.

My family and I have been taking our cars to Elder Auto for almost 20 years. I have yet to be at the new location (thankfully my car hasn’t been sick yet, knock on wood) but my dad said great things about it.
Ramon is a great guy and runs his business well. He takes care of his customers like family and is honest with you about prices and labor costs. Ramon will call and tell me exactly what is wrong and what costs what. He will also let me know if he sees something else I might have an issue with down the line and at what point he thinks it will need to be fixed.
Unlike other shops, Elder Auto does not talk down to female customers or try to up-​sell you because they think you won’t know the difference.
Even though the location has never been ideal in comparison to my home, I will still commute my cars to Elder Auto. Their service and honesty is worth the drive.

Thanks, Elder Auto for not making me feel like I’m getting ripped off when I have my car serviced. Definitely a downside to being a female.
Granted, when my husband and I have come in with our cars, Elder Auto finds about $ 400 worth of repairs that could be done. HOWEVER– they call you first and explain what is necessary and what could definitely wait. It comes across as very honest. They give you a time frame too like «ehh, this could probably wait another year– I wouldn’t have it fixed right away.»
I like that they offer check-​in deals and first time deals. Occasionally my oil change has been comped due to a larger service (new brakes, etc.) My little Civic thanks you!