I have four boys that are currently enjoying and active in scouts. We often have to come to the store to get various patches and scouting goods. I decided to purchase sleeping bags at the scout store. I was assured that if I had any issues with the bags I could return them and get my money back. Sure enough one of the zippers broke after the first use I brought both the sleeping bags that I purchased back in the store and and I want to give them to big thumbs up for customer service very polite. Scouting is great for kids in the stores great.