Denver Brick Specialists

I can’t recommend Brick Specialists enough! My husband and I are selling our home in West Wash Park. We needed last minute brick/​mason work done and needed it immediately. We were referred to Brick Specialists and told that they do great work but their prices can be on the higher end. Luckily, James was able to squeeze us into their busy schedule to get the work done in time. After seeing the work they did, I know why they might charge a bit more than other companies. The attention to detail, and even more important the attention to the clean up made us feel like we got more than our money’s worth. If you want quality work and great customer service, give Brick Specialists a call!

I am extremely happy with the work done by James and the Denver Brick Specialists. We recently bought an old home in the Highlands and the brick exterior was in need of some love. Denver Brick Specialists were recommended to us by other people who own an older brick home, so I called and made an appointment for a quote. James came by and went over the various issues with me and explained what was urgent, what was not and gave me a quote for the repairs.
His team came by once there was room in their schedule and did quite a bit of tuck pointing and brick replacement. James made sure to get the exact matching brick so that the repaired areas look great.
The prices are on the high end, but well worth it for the level of craftsmanship. There are portions of our home where previous brick work was performed by other, less skilled masons, and the difference in the end result is obvious. It is not worth going cut rate for repairs that will last decades. I can’t recommend these guys highly enough.

I had an amazing experience with Denver Brick Specialist. They did such a great job on my entire house along with being very professional and kind. I would use them again in a heartbeat! Highly recommended.

Brick Specialists did a terrific job for us tuckpointing our front porch and replacing some brick that had crumbled at the base of a chimney. James described the process, the pricing, how long it would take, and the follow up cleaning they would do. Everything happened exactly as he promised, no hitches or glitches. Abel, who did the tuckpointing and brick repair, did a masterful job, matching the original mortar color perfectly and far better than anyone had previously. They were responsive, respectful, prompt and skillful. We’ve already requested a bid from them for additional work.

A person is likely to only need a mason once or twice in their life, so reviews are a big deal. I am thoroughly satisfied with Denver Brick Specialists.
I received three different quotes and Brick Specialists was the highest, by a good bit, but I elected to go with them nonetheless for a few reasons–
1.) James showed up exactly when he said he would, followed up in a non-​intrusive manner, and was thoroughly professional. The other two outfits were hard to reach, required me to follow-​up with them for the quote, and didn’t leave me with the warmest feeling about their professional manner.
2.) While walking around my recently purchased home, I mentioned that it would need a lot of work and started pointing out some of the things that the home inspector had mentioned and a previous mason had pointed out. James had a superior eye for detail and started pointing out things I hadn’t seen and the other guys hadn’t either. I know that he was shaking up a little more business, but I want a guy who is hustling for the work and sees things that others don’t. I don’t want to have to call someone back out to fix something, so his pointing these things out was very welcome.
I was nervous about paying too much, but I am fully satisfied. His crew showed up on time every day, worked expeditiously and hard for the full day, and cleaned up when the left every day. They had a great attention to detail and worked autonomously throughout the day. In addition, they just spent the last two hours giving my house a scrub down to clean up all the dust and mortar, but they didn’t limit just to the areas that they worked on — they paid attention to my flower beds, my sidewalks, the front porch, everything. My house is cleaner than when they arrived. They replaced some bricks on my 100+ year old house, but James worked hard to find the exact right brick from the time period. I had some bricks that were left over from a previous renovation, but James wouldn’t use them. He thought that the bricks he had were cleaner and had better edges. He could have saved on materials, but chose to provide a better product.
Being a bit of a stickler for details, there were few things that I could find for them to retouch. What I did find, James went out of his way to make it right. Even more, as some of the big things were taken care, I saw some things that I had failed to mention in the walk-​around. I offered to pay more since it was beyond the scope of the original work, but James wouldn’t take the money even though they added extra effort. Even though they weren’t too big, Brick Specialists could have nickel-​and-​dimed me about the work, but again they focused on providing a great service and product. He even taught me some about how my basement was constructed and the history of my house and the neighborhood.
To top it off, I just paid the workers by check for the work (James had another commitment). I tried to give them a tip. They wouldn’t take it, no matter how many times I offered it. Amazing.
You’ll pay a premium for this service, but the price you settle on is the one you’ll pay and you’ll be completely satisfied with the work. I wish every experience with home improvement was this satisfying.
Thank you James and Denver Brick Specialists. Seriously.

In March, I met with Bill at Brick Specialists to bid on a tuckpoint job. His prices were slightly higher than Chimmney Jack (who had come recommended), but he seemed like such an earnest man. My «bid» was a handwritten glob that was almost unreadable, on notebook paper. Not very professional (I had expected him to follow up via email — learned they don’t have email.) Bill made it clear he wanted the business by practically stalking the house — calling almost daily and making unannounced visits — even on weekends (think 9am on Sunday!). I agreed to use him, and then I had a headache of a time «accepting» the bid — he required a signature on his note scrap and only had a fax (I don’t have a fax only a scanner), but he stalked the house constantly to get that back as well. (see a pattern — incessant). So the work was done by Santiago, and he was an absolute professional (and very polite). So far the work has held up, and it does appear he did the work he said he would do. When the finished the job, Bill was equally persistent in getting paid. I told him I needed an invoice, he dropped a handwritten invoice on a store bought receipt book (not even a company name printed — so unprofessional). I told him I used electronic bill pay and would process the payment via the bank system (once he gave me a mailing address), and he said «OK» but then kept calling and insisting he come over to get a check (I don’t have checks anymore — tried explaining that). So I submitted via my bank’s bill pay system. So that’s bad, but what got worse was the absolute hostile behavior I got from James?(the son) who called me to demand I cancel the first check, and cut them another check to be picked up immediately. I told them it was already deducted from my account, and I had told Bill (who said he understood) how I was issuing payment, and the guy continued to be hostile and threatening. I have never been treated that way by a contractor, and because of the a) constant harrassment level persistence when THEY want something, and b) the hostile behavior because they didn’t want to wait for the mail to arrive, I will NEVER recommend this contractor. NOT WORTH THE HASSLE. I’d give them the information to the other vendor my friends have used without that kind of grief.

so, i made an appointment with james to which he never showed or called
or returned my calls! a complete waste of my time and completely
unprofessional!!! avoid this company at all costs!

James made an appointment with us to look at the tuck pointing we needed completed on our North Denver home. He never showed up — after waiting 15 minutes, we tried to call him and he never returned our calls. Very unprofessional.

I had a really good experience with James of Brick Specialists.
We called because our home insurance company said we had to repair some of the brick on our porch and chimney or they’d deny us coverage. Mind you, this is about 15 days after closing on our house with no time to save up money again. I was NOT happy about it.
I was recommended to Brick Specialists through my Realtor, who hadn’t worked with him but heard good things «though the grape vine.» We had James come in to give us a quote (which was free, but I believe that’s standard for brick contractors?) for repairing the required work as well as some more minor cracks that we figured would only get worse.
James pointed out the various bad tuck pointing jobs through the years, with all different colors of mortar and some damage to the brick. He gave us a reasonable quote (we quoted out with a few contractors), but what really sealed the deal was the testimonials he brought with him. He’s got years upon years of written testimonials from customers giving him glowing reviews. And apparently, I’m joining the ranks! But if you get a quote, definitely ask to see them.
Now that we have the «issues» fixed and we’re so happy with the work, we’re planning on having him come back to replace some of the ugly, badly done pink mortar done previously by who knows who. I can say — without reservation — Brick Specialists is a great company to trust your brick work too.