Credit Union of Colorado

This place has been fantastic for me! I actually can transfer money externally, you just have to confirm you account to activate this feature online. They have been alittle behind in the times in the past, but its a good place to bank. I have no complaints about them, and they are always friendly and thorough. I trust them with my money :) thank you Credit Union of Colorado for all you do!

Great except you can’t transfer to external bank accounts online and they take forever to do it in person. Otherwise they have been great. Not a good account to have if you aren’t in Colorado. Getting card/​pin takes a long time as well.

I transferred to Denver this year and I am looking for a local Bank/​Credit union that doesn’t perform a hard credit hit to establish a checking account. I contacted the Credit Union of Colorado and they do not do a hard pull (unless you apply for the loan) if you establish membership online. I should have know this wasn’t going to go well when the links to the account disclosures was broken on the online signup. This was fixed within a week and I applied online and received an email saying my membership was being evaluated. about I week later I received an email saying that they were unable to do electronic identity verification and to visit a branch or call a number. I called the number and they said my wife and I needed to take our IDs to the branch. We made arrangements to go into work a little late and went to the branch on Logan. After waiting for 10 minutes in the lobby a membership representative met with us and said since they couldn’t verify our identity online we would have to start the new account process over and it would take an additional 20 minutes. This was unacceptable and we left. It shouldn’t be more difficult to open a checking account than purchasing a house. I’m giving 2 stars solely because the representative was very professional and apologetic. The bottom line is I can’t trust an institution with technical issues like this with my money.

Worst bank I have used in 20 years. They f’d up my debit card and took forever to sort out. Also turns out I should have been given one when I opened the account, not have to wait weeks for it. Was given the wrong info on how to change the pin multiple times. Turns out it’s dead simple at the ATM, yet none of them know this. Had to go back to reorder my checks since they didn’t do it when I opened the account. She was more than happy to set me up for a car loan even though I just wanted some info (probably b/​c she gets a kickback). The mobile app check deposit never works. I have a new phone, take perfect pics, but it can never process it. Never return your calls. The list can go on. I hate everything about this place. Will soon go back to one of the evil big banks. At least I’ve never once had an issue with them.

I had just moved to Denver, unexpectedly, so I left many things in storage in my old state. I was told, after I deposited two checks, that I would need to present them with my Social Security card, physically.
If you do not have your Social Security card with you or on you, do not even try to bank here. After a week I had no idea what I was going to do, or how I was going to get the S.S. card, so I brought in my passport and they accepted it.
Again, DO NOT BANK HERE UNLESS you have your S.S. card on you.
Also the free ATM. KINDA. Not really. I just got a piece of mail today that told me they are only allowing eight (8) free transactions a month, even at their very own ATM with their very own card.
Other than those two things, most of the staff is really helpful and really nice, there are of course a few scragglers, probably who I ended up dealing with, but I would say overall, on the teller side of things, every teller I have dealt with has been very helpful and very kind.

Such a nice place! Helpful and kind staff. They don’t charge you for everything like big banks do and it’s just as convenient. They have ATMs everywhere and don’t charge you. So happy to be banking with them!

I’ve been using this place for my personal banking for about 6 months now. I’ve had no problems, the staff is always positive, friendly, and helpful. Only down side is there are not many locations and I have to drive downtown to get here. They do have a large parking lot though and I’ve never had a problem finding a spot. These guys are awesome and won’t give you bullshit the way big banks do. The $ 25 start few is worth it to bank here.

I always get great service when I go in, and the interest rate I got for my car loan was the best rate I could find after researching several options. I do hope they open more locations at some point.

FREE ATM! Oh yeah baby — free! Now, CU of CO will not charge you an ATM fee but if you don’t have an account here YOUR bank may charge you a fee. Good luck!
What really stands out about this branch is the outstanding customer service. Not only are guests promptly greeted with a smile but the employees here engage their customers in conversation. It’s a very nice personal touch. The tellers and Member Services staff are very efficient for all your needs be it banking, inquiries or something as simple as getting a document notarized.
The hours are standard for a credit union (7:30am — 5pm) but it’s nice that this branch is open for a few hours on Saturday (9am — 1pm). Moreover they have their own parking lot — entrance located on Pennsylvania.
While I have not needed to take out a loan (yet) I highly recommend this branch for banking. They have checking and savings accounts as well as a member VISA card available. Pretty low APR rates to boot! More often than none there are sweepstakes and prizes to win. On the website you can make transfers, pay bills online and get lots of rate and loan information.
Keep up the good work ya’ll :-)

I’ve been using CUofCO for closing in on four years, and I’ve never had a problem. I typically visit this location simply because it’s close to where I work. And, while I don’t have any existing loans with them, I can ascertain that they are very efficient if you have to go in to discuss your checking/​savings accounts. The tellers have all been very prompt and kind, and they get you in and out in no time. I figured they were due some love, because evidently, 2009 was a bad year for them, according to the previous Unilocal reviews.
Ample parking, decent hours, and an ATM outdoors on the north side of the building that DOES NOT CHARGE, even if you’re using another financial institution’s card.

These guys are a bunch of clowns! I was told to try my credit union for my mortgage, as people said I would get a better rate and better service. Wrong. They had a higher rates than the professional banks, but I started the loan process as I figured at least I would get better and quick service. How wrong again! After giving me a «good faith» estimate, I told my other lenders that I would no longer need them. Then within 24 hours the knuckleheads at PSCU told me they needed to double my down payment, and still wanted to charge me the same interest rate. I told them I would never deal with a bait and switch company like them, and to get lost. The dummies at the firm still kept processing my loan. Called my sellers real estate’s agent without my permission and told them that the price I was getting on my house at was soooo good that they would not need to do an internal inspection, this while I was still in negotiations. They probably cost me a couple thousand dollars, I don’t think they did it on purpose, I just think they are that stupid.

C’mon guys! I used to LOVE you. Now you are only medium because of all the mistakes. Buck it up and get back out there. No more mistakes, they are too hard to deal with when it’s money!