Colorado Auto Finders

These people are horrible and are criminals. Sold me a car saying that it was all fine, that it had been through their mechanics, that they saw nothing wrong with it, and at the time they had 49 reviews with an average rating of 4.5. All probably fake, and look to have been since removed.
My car had been totaled because someone had crashed into my prius, so i went looking for another car. I was interested in subaru, was looking for an out back. I Was also dealing with finals so i needed to find something quick.
At first, the lock system went out, and wasnt working. Called them about it, they were rude. But they said they would fix it. They made me drive it all the way back down to them, instead of getting it checked out at the dealer next to me. They checked it out for 30 minutes, then told me they couldnt figure it out and that i needed to bring it back again. Each way from boulder and denver is 1 hour. They held it for a week gave me a loaner. Claimed to have worked on it for a whole week with an ‘expert’ and they didnt have any more money to spend on it. I called them out on the bullshit, told them i didnt believe them and demanded they pay for me to take it to the subaru dealer. They finally agreed. $ 60 later the problem was diagnosed, and cost $ 150 to replace. Made them pay for it. they delivered it to me with busted reverse light, and some other stuff I’m forgetting right now. Also whenever i would call them to check in with my car, i brought it in to them for service to fix some of the things that had happened, every time they sounded like aggression on the other side of the line. After you sign contract, Such bad service!
It gets wayyyyy worse!
my mpg started going down drastically, went to get it checked out. My the awesome and reputed subaru dealer in boulder co. They never try to sell me anything, they always say you don’t have to repair this yet, you can wait if you need etc. the head gaskets were leaking heavily. So heavily, that i needed to fill up oil every other time i filled up gas. When i asked how how long they thought it had been going on etc as well as briefed them about what was going on, they told me there was no way these dealers hadn’t known about the issues the car had. There were many other issues with the car. The struts starting leaking hydrolock fluid. The struts became weak very quickly. the wiper motors were spent.
I had put it up to thought i was going into a good situation, but it couldnt have been further from the truth. All in all, i had to spend 4,200 to fix the engine… and still have to followup with at least $ 800 fix that cant wait a minute in addition to mpg issues im still having… Nightmare story!!! Now i will being a mechanic with me before i buy any car. Which costs a lot of $$. Ill probably just learn mechanics myself. These people degrade society! Readers would be wise to avoid these crooks, and i will be investigating possible legal action!

What can I say, I had the best overall experience buying a used car at Colorado Auto Finders.
I walked in extremely skeptical As my somewhat artistic and aloof and adorable wife sought after this deal.
And, I was pleasantly surprised!
I was greeted with less than poor credit and was offered a finance plan that accommodated my salary. What more can I could’ve asked for being a first time used car buyer.
I was in and out of the dealership faster than I expected as a pessimist shopper, which just added the icing to my cake (which I expect to have and eat.)
I give four stars because these guys not only know what they’re doing, but do it well. –in my opinion.
Best of luck to all who read and benefit from this review.
–MCA

I suppose you get what you pay for. Had my alignment serviced and started doing the same thing it was doing prior just a couple weeks later. I came back in to have them look at the problem and I only got excuses for why it was happening. I highly doubt they even looked at the car but went on to blame the tires which I just replaced. Had my tires checked out and they are fine… don’t waste your money here.

These guys are great! They got me what I wanted: a Small SUV with low mileage at a fair market price. I had a ton of hail damage from a recent storm and they helped me work with the insurance company to get a better settlement than what they originally wanted to give me. Plus they worked with me to get the best financing deal.
David offered several options to choose from, and I left there with a great car and totally satisfied by the professionalism of everyone there. I would highly recommend anyone who is looking for a great used car that is clean and fully checked out by their own service department then skip the dealerships, and go to Colorado Auto Finders!

CAF contacted me regarding my for sale post on my Subaru. Their initial offer was over $ 1,000 below book value, but I needed a dealer to buy it in order to make the loan process easier. After waiting an hour for their inspection, they made up (like literally fabricated) a list of issues the car had that would have to be repaired before it was sold again. Ryan added this list of ‘issues’ to his hard salesman and fear tactics. The whole process wasted my time and left me feeling extremely uncomfortable.
I would avoid CAF as they will never make a decent offer. The bait and switch is the best you are going to get. If you do end up working with them, you will walk away feeling like you got f***ed.

We recently purchased a vehicle through CO Autofinders for our corporate office and so far, so good. I wasn’t directly involved in the purchase of the vehicle but my coworkers didn’t speak negatively about the experience, and commented that everyone was polite and professional. We are taking the vehicle to them to have a tune-​up (oil change, swapping out the oil & gas filters, and swapping out the spark-​plugs as well) before a long road-​trip through the desert in the new vehicle, so it remains to be seen the fairness of pricing & customer care after the purchase of the vehicle. So far we classify this as a 3-​star business and updates will be made accordingly as necessary after further engagement with CO Autofinders.

I recently changed my oil at a Jiffy Lube up the road on Leetsdale, in which they were not able to reset the service light on my Audi. I drove in here when I saw the sign ‘Audi Repair Specialists’ — great!
Well, I drive in and ask them to reset my service light. This takes maybe what, 30 seconds, 5 minutes TOPS to complete? The front desk guy (I take it he’s the service manager?) said «I’ll be with you in a moment.»
5 minutes of awkward silence and waiting later, he was STILL doing NOTHING. No calling a mechanic out to my car, nothing. When I politely asked if they would help me, they still said it’d take a few minutes.
… I walked out right after that; this place just gave me a taste in my mouth. No thanks!

Had a great experience working with the team here. They were patient in finding the perfect car for me (2010 Infiniti G37xs). I has a long «wish list» and they actually delivered on every request! I trust the staff and they went out of their way to make the process fun and positive. I purchased my car back in May (6 mos ago) and I’ve had nothing but great service out of their team. From oil changes to help with car info and the little things like ordering me a tire lock… they have been a 5 star experience in my book!
Would I send my best girlfriend there? Yes! I think they’re a safe bet!
Great selection of clean stylish used cars available and they will locate whatever make/​model you desire.

I worked with Ryan Law at CO Auto Finders to sell my car and buy a new car with a loan. I was happy with the treatment but didn’t feel like much leeway was given and feel that they didn’t give me as much as the car was worth. It was a 2010 Hyundai that I had paid $ 10,000 for in cash and had only been driven for about 6 months but they gave me $ 4,000 for it. I then bought a 2007 Subaru Impreza for $ 11,000 and am paying it off with loans. The only reason I needed this Subaru was due to the snow. Coming from San Diego, CA I didn’t need it, but here I did. I now have $ 260 monthly payments. The disappointing part about the car is that I bought it in December 2012 and found that the key is broken and I have to pay $ 130 for a new one — I feel like they should have checked that before selling it… that’s disappointing to me and feels a bit unprofessional. A head gasket broke so that’s $ 130 in labor for a $ 4 part, my tire popped but they can’t fix it so they quoted the cheapest set of new tires as $ 350.
Also, when I was trying to get assistance before going in, they didn’t contact me back — I had to contact them a second time and complain that I felt like the only reason that they were nice was to shaft me for my old car. As soon as I told them I wasn’t happy with their service they turned around and answered right away. As well, it worried me when the manager (or someone like that) that emailed me back had terrible spelling and only wrote me ½ an email (he sent it to me before finishing it).
When it comes to dealing with the problems with the car Chris was very helpful which is why I’m bumping it up to 3 stars, even though he doesn’t have control on prices etc. he has been very communicative and helpful through it all and has followed up with me multiple times in ensuring that I get information regarding what needs to be done for my car. I will be going elsewhere for my services for some of the issues due to price, but we will see how the head gasket is taken care of once they are done. As well, a nice perk is that by writing a review you receive a free oil change with them, so that is one thing that I do like.
Jamie H. /​Jamie R.

At some point in almost every persons life they will find themselves purchasing a new/​used vehicle. If you want what appears to be a decent deal on a used vehicle you are likely to come across Colorado Auto Finders. This is my nightmare. I purchased a Mazda RX8 a year ago from them. My sales person was Jack, he was fired shortly after misleading me the entire process. HE ACTUALLY ASKED ME TO FILL OUT A POSITIVE REVIEW REGARDING OUR TRANSACTION. Two weeks post horrible car buying experience the cab filled with smoke from an electrical fire caused by the alternator. I had it towed back to Auto Finders to find out Jack (my sales person) had been fired, they would not help me out with any repair, tried to charge me for a new alternator two times, and offered me below trade in value for the vehicle I had purchased from them two weeks prior.
I absolutely baby this car. Most recently, about twelve months after my purchase and many repairs later, the car decided it only wanted to be in neutral. I was sitting at a stop sign and the car wouldn’t engage in any gear but neutral. I had the car towed back to Colorado Auto Finders. I was told by Ayad (the service manager) I would be charged $ 99.00 for a diagnostic. I expressed to him at great length not to do ANY repairs without my consent and he agreed he wouldn’t. Three days later my wife calls because their silence was not comforting, she left a message and they called back almost six hours later. Ayad said, «we couldn’t find anything wrong with the car. The diagnostic only showed your battery is dead so we replaced the battery and took the shifter assembly apart. We couldn’t find anything wrong with the shifter assembly so we put it back together and now your car works…»
The fundamental problem being I told him I would agree to pay the $ 99.00 diagnostic but not to do anything more without my consent. The diagnostic service sheet they offer expresses this policy in black and white. They charged me $ 343.67. Naturally I was pissed, I told him I would pay the $ 99.00 diagnostic fee and pay for a new battery but his labor cost is not valid because we never discussed taking anything apart. He said, «You just don’t want to pay for anything, why did you even bring the car here?» Yada Yada Yada…
Moral of this story, don’t buy a vehicle from these guys. There is more to this story that I left out. If you are looking for a new car don’t fall in love with the car because it’s appealing. There will be another car that you will be happy with! You may read some positive reviews on Colorado Auto Finders but keep in mind they ask you to fill out a review on them using their computer at their location. Terrible business people from top to bottom.

DO NOT BUY A USED CAR HERE WITHOUT GETTING AN INDEPENDENT MECHANIC TO CHECK IT OUT FIRST. We bought a lemon here that had been represented as checked out thoroughly by their internal mechanics. Within 10 days it was undriveable — the engine threw a piston which damaged the oil pan. Since the oil sensor had been disconnected or damaged during the oil change that CO Auto Finders did, the engine was destroyed and the car was dead. Additional problems that were not disclosed have cost thousands in repairs — more than the original price of the car. Protect yourself or go elsewhere.