Changes Of Cherry Creek

Brandy has changed my life with her incredible facials! I had terrible adult acne and after a handful of treatments my skin was transformed. I have been seeing her regularly ever since. She is truly remarkable!

I bought the 3 pack of infrareds off groupons and made my appointment. They day before my scheduled appointment I received a call from Linda confirming my appointment. As she put down the phone I heard her say «bye b**ch*. This was on my voicemail and I listened to it several times because I couldn’t believe how RUDE that was. I called back and demanded a refund because of this. She told me she was the manager and would not approve by refund of $ 99 for my groupon.
I decided to just accept it as a loss and not step foot inside there. Learn some customer service!

I usually don’t post reviews but HOW is this place in business? I have been here twice, the first time I got a facial. It was one of the worst experiences of my life that left me with horrible scaring. I basically had holes cut out of my face and mind you I don’t have bad acne, a zit every so often. My skin looked 50x worse after that. The esthetician left SIX times during the facial as well and I was left alone with burning masks on my face, one time for 20 minutes. After this experience I have no desire to ever get a facial again. I’m tough but the extractions had me crying, I have read a good esthetician should never cause PAIN during extractions only minor discomfort. I would consider what I went through to be excruciating.
Fast forward to today, I would NEVER come here for a service again however I was pressured into buying several products after my facial and I liked one of the lotions. I came in today to buy another bottle. I came in and the receptionist had her back turned toward me for a good 5 minutes, TEXTING, then she turned around didn’t even look up at me, still texting and said «how can I help you?» I said I was there to buy product and didn’t know where it was. No reply, still too busy texting. I just stood there waiting for a reply or at least her to look up at me. Another worker saw this happen who was busy with inventory and came up and asked if she could help me and assisted me. At this point the receptionist got on a personal call with f-​bombs flying as someone else was standing in front of her with a question and me behind waiting to pay for product. The lady in front of me actually said she would go sit down until she finished her call ??? Unprofessional to say the least. I put my product down and left.

I just left Changes of Cherry Creek, it was a nice facility, that was very clean. The receptionist was friendly, and I didn’t have to wait at all.
I saw Eugenia for an Infrared Body Wrap. I’ve never had this treatment before, but Eugenia explained the process, benefits, and briefly touched on the history of the practice.
The treatment was very relaxing, I could hardly sit up after! I have a lot of pain in my back that was relieved and I felt very detoxified. I would recommend this treatment and Eugenia to anybody and everybody, unless you’re claustrophobic.
Looking forward to returning soon!

Well I can’t give this a 5 Star because I only got one thing done, but I am due to go back so I will update it then.
Well I subscribe to daily deals such as weeklyplus and etc…
I purchased an Infrared body wrap for $ 29, which I figure it wouldn’t be a big loss if I wasn’t happy with it and the deal also gives me 50% off for my next treatment if I did like it. Well Infrared is the new rave and not many places offer it here in Denver, though in Las Vegas it’s all over the place. Well though this place is far from me it’s about time I drive around and get to know this state better. Well on to my review.
First off when I get there I get the normal paper work to fill out for first timers and I give them my weeklplus deal. They were really nice and treated me like a normal customers. I’ve never used a deal yet, but read stories of people being treated poorly. So I go into the backroom and strip down to my bikini and get on the bed. The technician was an older gentlemen and very nice… He wrapped me in the infrared blanket and 15 minutes later asked if it was too hot. I responded that I’m use to Heat and asked him to crank it up. being surprised that I wasn’t hot, I explained I love 90 — over 100 degree weather. The blanket started off at 135 degrees, but the upped it to over 150, and it felt Fantastically Toasty! I actually started sweating on my upper body… I was in there s and for 45 minutes, and in the beginning I thought how am I going to get through this, because I wasn’t tired and I get antsy… He was really nice and chit chatted with me the whole time, though I’m a talker and just can’t help, but to keep busy so it goes by fast. I even do this during my regular massages when I’m feeling energetic. lol
After math– WOW, I just started working out and have been in the toning mode. I’m physically fit, but winter kills me and I get a little wiggly on my booty when I don’t workout. I look in the full length mirror and I LOVED what I saw! you could see the detoxification on my legs, so I ended up scheduling another appt next week and SOOO can’t wait. I also bought their cream since it was cheaper than other products I’ve used. I have 3 weeks before Mexico and a photo shoot, so along with my workouts and during these Infrared wraps are Great for me. I’ve done many other wraps before, but I like this the best. I don’t have any fat on me, just need a little toning and I think it’s because of this, I was able to see noticeable results.
All in all, even at their regular price I would still go to them, but if you get the package it comes out to 50% off and is a good deal. I just wish I didn’t have to drive so far… but hey, nothing comes easy right? especially when you’re on a time crunch to look fit.

I was somehow sucked into a InfraRed body wrap… purchased 3 but after going to 2 and seeing absolutely ZERO results, skipped out on my third appointment. The staff is very friendly, but might be a scam type salon.

I have been going here for years; namely because of one aesthetician that I love. She is very thorough and gives great advice on how products and life activities affect my skin’s condition. One thing that many aesthetician’s don’t do is review all your skin and makeup products to see if any of them are acne causing or those that are worth their price in wrinkle reduction. It’s worth it to get the full facial-​oxygen treatment, enzyme, microdermabrasion, and a collagen mask. The other reviewer is right that this is NOT a spa environment. Personally, I view Changes as more of a medical spa setting in the sense that it’s a regular checkup for my skin; not a relaxing afternoon with aromatherapy and soft music. Great results! If you go, ask for Eugenia.

I bought 2 treatments on Groupon and booked the appointments for myself and my spouse. We added on facials and turned our spa appointments in to 2 hours. What a mistake. His esthetician was blowing her nose the entire time and mine ducked out for a smoke. She set up the steamer, left it pointed at my elbow instead of my face and said «I’ll be right back». As it gurgled and steamed into the blanket I moved it in to the correct position. She claimed she was waiting for it to warm up when she got back and it obviously wasn’t where she left it. I don’t smoke and there’s nothing as gross as a smoker rubbing your face and breathing on you after a cigarette.
Both of us were given the hard sell on products and services the entire time we were in their office and captive with goop on our faces. There was nothing spa like or soothing about our time at Changes. And what’s with the misleading name? They’re not in Cherry Creek and while they claim to be the first denver area day spa, their spa services take place in the back of a noisy hair salon. My hubby’s room didn’t even have music, they were listening to NPR! My face was a mess for 2 days after the facial in spite of the fact that my esthetician didn’t do any extraction work at all.
We won’t be back.

to be continued
just booked an appointment there, and so far, pretty excited to be heading over there for some spa time