Brand Source Remodeling Plus Handyman Service

The tech arrived to do the $ 99 install of our dishwasher and said that I needed to have a dual valve installed for $ 100 additional, that the plumbing (new) installed under the sink wasn’t done properly and there was no where to connect the DW hot water hose. I took a look at what my master plumber had done… it only needed a T junction (splitter) to provide an extra connection for the DW, which costs less than $ 5 and takes 30 sec to install. He said no, that he was required to do the dual valve and showed it to me. It would have provided a separate (totally unnecessary) shut off for the DW.
He left and I called his boss. Justin claimed that this was standard industry procedure and a fair price. There was no arguing with him and he was sticking the party line.
I checked with 2 master plumbers, 1 handyman, and the guy at home depot who showed me the T junction. They all said it’s pretty standard to use a T junction, unless you really wanted that 2^nd shutoff valve for some reason.
I found a GC who works on the side as a handyman. He installed my DW for $ 75 and it works beautifully.
Brand Source is running a scam telling customers they have to do something (at a ridiculous price) that is totally unnecessary. I will never use them again!

This review is for Will Fune who just repaired my stove moments ago. I called to schedule an appointment for a repair plan I purchased with my stove in Feb 2012.
While speaking to the representative who scheduled my appointment I specifically requested an appointment after 3:30. I got a call later in the evening with a recorded time of my appointment. About an hour later I got a call from Jim, he wanted to ask me some questions to ensure he understood the issue and had the right parts instead of bringing things he wouldn’t need. I mentioned to Jim I would have to figure out a different day as I was not available at the time I was scheduled for.
He looked at his day and was able to accommodate the slight time change for my repair. I was very grateful to not have to take an entire afternoon off to have my stove fixed.
He was even waiting for me when I got home and was ready to get to work. He was in, complete and done with in an hour. He was professional and answered all my questions, even the silly ones without hesitation. He cleaned up everything and he was away to his next appointment.
I appreciate his honesty even when I asked what it would have cost me with out the warranty. The repair for that small part and service call would have been nearly half I paid for the stove.
Appliances don’t last the way they used too and it was great to meet someone like Jim to recommend others to who didn’t buy the warranty.
Thank you again