Al’s Formal Wear

Awful awful awful! My god what a sad showing! I’m pretty sure Marshall and Goldie are sharing a brain! They never got anything right!

I went in with my fiancé to look at suits. Everything in the store is SUPER outdated and I didn’t like a thing. The salesmen reassured us that they have more modern fits. He sold us on a suit that was supposed to be «ultra modern» and would be a much nicer, slimmer fit. You have to reserve the suit/​make a commitment BEFORE they mail it to their store for you to try on. When it came, it was no more modern than the other outdated styles they had in stock. To try on additional suits, you have to pay $ 40 per suit – just to have them mailed to the store to try on! We tried to cancel, but it’s $ 40 PER PERSON (including groomsmen). So, the fiancé is going to be wearing something from the 90’s in our wedding.
I wish they would have let us cancel and I wouldn’t have write this review. I’m going to warn all of my friends who are getting married to avoid Al’s. Al’s, maybe if you had better customer service and stood behind your product more you wouldn’t be creating such customer dissatisfaction.

I used them for my wedding and they handled everything and made it a smooth process. My wedding was in a different state and groomsmen were spread across four other states but everything arrived in plenty of time. Great customer service from start to finish.

By far the worst experience I have ever had at a tux rental store. I don’t like writing bad reviews, but I feel like people should be warned about this place.
Our group had 8 groomsmen and half had major issues with our tuxes. The wedding was on Saturday and on Friday I picked up my tux and the pants wouldn’t even go over my thighs. Not even close to being the right size. So, it turns out they have to send for another one from Texas and I have to sweat it out to see if it will arrive in time for me to make the wedding.
4 of the 8 groomsmen had similar or even worse problems. The groom called the store and complained, they promised they would call the guys that had issues and discuss a refund. They promised me the manager would call me on a refund when I returned my tux. Now, it’s three weeks later and none of us have heard from them.
In my opinion, there are plenty of other tux rental stores that have better customer service, better pricing, and actually do what they say they are going to do. No reason to go here.

I ordered my son’s tux on Thursday for prom two days later. We had a perfectly fitted tux by noon on Saturday. The ladies who run the shop are terrific. We will be back for our next six tux rentals.
***wrong Als and I cannot delete

My husband and I went to Al’s for the suits for our wedding and they were a major improvement from the tux shop just down the street. They listened to what we wanted and found us the perfect suits that we were looking for.
A great deal that they have is that if you get suits from them you can get $ 200 toward invitations through them. This was a major reason that we went with them. Unfortunately, when we went to discuss the invitation deal with them a couple weeks after ordering the suits they informed us that we needed to add another suit in order to get the deal. We felt that this should have been discussed upfront since this was a reason for going with them. We did end up getting the usher a suit so that we could get the deal but this definitely effected our experience.
Other than that, however, Al’s was a great place to work with and their service throughout the process was great.

Having lived in Montana for a number of years, it is not surprising that I do not own a tuxedo. Black Tie in Montana means wear your best pair of Carhartts and your most fancy snap shirt. So when I received an invite to a formal gathering here in Denver it was time to go a rentin’. Enter Al’s Formal Wear.
My tux renting experience was excellent. By excellent I mean I was in and out in less than 20 minutes. Who wants to spend their day renting a tux? The trouble is you then start to think, «Is this thing going to fit, or am I going to look like Cliff Claven?» Fortunately, the fit was excellent. The service was top notch. There is nothing fancy about the space they are in, but who cares. So long as I am not having to fight off packs of rabid dogs while they measure my inseam, it’s cool.
The one drawback. Price. I thought it was pricey, but I didn’t really comparison shop. If I should be invited to another swanky event, and I haven’t purchased my very own tux yet, I will retturn to Al’s happily.

My husband had a function to attend and needed a tux, so we headed to Al’s since it is close to our hood. They are in a building that DOES have parking in Cherry Creek, which is nice. The store was smaller than I expected, but I’m not exactly an expert at tux rentals so I cannot compare. I guess there are only so many options from which to choose, right? We were the only ones in the store initially and our customer service was excellent. We had a gentleman help us who was very nice and knowledgeable. I’m not sure what changes they made after Scott T.‘s experience, but I can say that our experience was nothing but positive. My husband’s tux was exactly as expected and his pickup ad drop-​off went as smoothly as our first visit. It’s not inexpensive, but we will likely use Al’s again because it is both convenient and has good service.

Shannon and Jessica were amazing. They were extremely professional but weren’t stuffy at all. In fact, I haven’t had this much fun trying on tuxes since prom. They were knowledgeable about the product, the styles and the different fits. I never felt like I was being «sold» anything, and would recommend this place to my friends.

Rude and slow customer service. It reminded me a lot of David’s Bridal. I would probably find somewhere else to get a tux/​suit and save yourself the headache!

I was called at home by Mr Greg Williams, a senior at Al’s. He was deeply concerned about my customer service experience (or lack of). He explained what steps had been taken to assure others would not have the same hard time. He offered me a generous discount on anything I might still be in need of renting. Although I am already satisfied with the service I am receiving from El Guapo, it goes a long way to help mend bad feelings. His call and obvious concern allows me to say I would be open to the possibility of using Al’s in the future.
Good Job!

Searching for tuxedo rentals for a wedding we thought would be simple, but turns out everywhere is a joke except Al’s. The service is exceptional and they actually had pants and shirts for the guys to try on so we could get the idea of how the whole thing would come together. They will match the price you find elsewhere and any stupid get one free gimmick. We would have rented there even without the price match because they were so helpful.

This place is now Al’s formal wear.
I really wanted to rent a nice tuxedo for a wedding. This however is not possible. It’s not possible in a big city (I live in Chicago), it’s not possible in a glitzy city (Las Vegas), and it’s not possible in Denver. You won’t be renting a Polo, Armani, Zegna, D&G, or any sort of couture label tuxedo. Which is unfortunate because nothing fits like an Armani tuxedo. They are also $ 3000, which is why they fit so well.
I digress though. The point of that is that because every tux rental shop rents basically the exact same labels, service and price are what counts. The service at Al’s is fantastic. Everyone in the stores is friendly, they worked with my handicapped father, even when he provided measurements which couldn’t be possible (They weren’t). They have such a large network that they are able to do same day fittings if you have an emergency, and everyone is super friendly (I’ve said that already, but it really matters when you are dealing with something stressful like your wedding).
The best part is that you can get fitted at any one of their numerous locations, and pick up at a different location. This means that your groomsmen can get fitted in lakewood and pick up in cherry creek, and you can do the opposite if you had some need to. That made it really convenient when you had five people getting tuxes.