Alister Cherry Creek

Moved into our apartment last September. It was one of the remodeled units. There was a few things wrong here and there but overall clean and tidy.
First for some constructive criticism!
–Not enough parking spaces :(
–Some of the upgrades weren’t done super well, like drawers that stick, or cheap outlets. Not a biggie, that’s life.
–The current housing market means the units are overpriced, but if you want to live in cherry creek, downtown, lodo or anywhere NEAR Denver you’ll come up against the same.
–When it snows, it sticks around. Not sure how well staffed they are to handle it, but the sidewalks and parking lot aren’t cleared very quickly or well.
–Smaller kitchen with cheap dishwasher, meh, that’s a little nit-​picky.
Now for the positives.
–Staff are very helpful and seem to care, unlike other places I’ve lived. You can tell they are really trying to change the culture of past management.
–Maintenance is quick, sometimes it takes a couple of visits but so far everything has gotten fixed ASAP.
–Having a fire place and laundry in the apartment is a HUGE plus
–Very large walk in closets.
–Location is great. King Soopers, Target, and Trader Jo’s all super close. Plus King Soopers sells the booze.
–Cheery Creek trail right outside, so easy access to downtown if you have a bike.
–Park just outside the gate for dogs.
Overall, I’d say this is a great complex, I’ve lived in some truly horrible places so I’m happy.

DON’T MOVE HERE! Ever since we moved in this place has been a disappointment. First we saw rats when we moved into our apartment in August and in February we still have rats. Then we walked into our apartment which still wreaked of paint and new carpet, which they didn’t clean and contained screws and nails that we were lucky enough to find every couple of days walking around our expensive apartment. Six months later we have had our dryer break four times, dishwasher break, floor peeling, toilet break, both showers stop working, faucet fall off, towel bars fall off, paint ruin anything that is close to the walls (even now), and no one in this complex cleans up after their dogs.
A perfect way to describe this place is to say it’s a horrible choice in a box of chocolates. You look at the box. Think it’s pretty. Open it and it looks nice enough with a lot to offer. You choose one and hope that it is as great as it looks, but in fact it tastes like manure and the taste won’t get out of your mouth. It makes you gag. Maybe even vomit. You try everything to get the taste out of your mouth, but since you made the choice to try it you are forever in despair.
Don’t move here. It is a rat infested, falling apart sh*thole that deserves to be condemned.

I find apartment reviews on Unilocal to be mostly negative, so I try not to put too much weight into them upon looking for new places to live in Denver.
I have lived at Alister for one and a half years and I have to say that the new management team is undeniably a huge improvement from the last. Maintenance concerns are addressed right away and I have never had an issue with the office staff being nothing less than professional.
I was slightly disappointed because when we first signed a lease (when it was still the old management company) we were originally moving into a much less expensive model, but 3 three weeks before move in we were told there was a mistake and the apartment we wanted had already been leased. The old managements solution was to switch our lease to a more expensive unit ($ 200+). My husband and I decided to move forward with the more expensive apartment, but now our rent is $ 300 more than what what we originally anticipated 1.5 years ago. With that being said and a lease renewal coming up, we will not be renewing our lease.
As far as the apartments themselves go, they’re adequate. I would not consider this place luxury living by any stretch. The remodeled apartments are just pretty standard upgrades, not really remodels. Our neighbors above us are extremely loud, but after living in apartments for several years I have learned to accept this is a status quo for apartment living, period. You will always hear your neighbors when you’re living in such close proximity to other people. Our apartment’s fixtures are new and upgraded. The layout is optimal. As of right now, we are paying $ 1650 for a 2bd/​2bath, which is standard for the Glendale rental market. I know there are a lot of negative complaints about high rents, but unfortunately that’s a problem in all of Denver, not just these apartments. A lot of what you’re paying for is location and you can’t beat this centralized location, you’re right off of cherry creek path, close to several stores and restaurants and just 15 minutes away from downtown Denver.
I would conclude this review with two negative cons that seem to never be resolved. Parking is bad here. It’s not great anywhere you go, but this complex in particular does not have enough parking spaces for the size of the complex. There have been times when I have come home to not find any parking. on any side of the complex, so I have to park in a fire lane. Many residents park in the fire lanes because of this issue, it’s that bad! The other con is the lack of ice removal. There has been thick layers of ice throughout the parking lots, which I have slipped on several times wearing snow boots. It’s ridiculous and numerous residents have complained about it. There is no excuse as to why the ice isn’t removed in a timely fashion.
I hope with all the negative reviews on Unilocal,this one stands alone as I tried to write this as objectively as possble.

Worst place I’ve lived in by far in Denver. They may look decent, way overpriced, got 2 flat tires by coming in after work and construction not cleaning up and also pool closed almost 4 – 5 months this year. horrible staff that never answers phones or cares for you.

Thank you Heritage Creek for being such a wonderful complex. Previous management was not taking care of the place properly. Now, everyone is very friendly and helpful and willing to work with you to get things fixed on your time.
They helped me get on my boyfriends lease and although the co-​signer is in a different state they accommodated us very well.

We lived here for 2 whole weeks before we moved out. The new property manager asked us what we wanted to do and I said we wanted to get out. Too many issues to list. I still believe they knew of existing problems before we moved here. Water stains and leaking water in the kitchen, kitchen walls, rusted fixtures should’ve been a red flag. One of the leasing agents Bree even said «Whatever issues you have when you move in, we can get maintenance out to fix it.» However, when things weren’t fixed in 3 – 4 days, I went to the office. Surprisingly when I showed up, things were fixed on the same day AND within a couple hours at that. The office used the excuse «Oh, we are short a maintenance man cause he just quit.» Is it our fault that someone quit?
We moved into the building right on the other side of the entrance gate. Oddly enough, we noticed we were only 1 of maybe 3 residences in that building. Strange right? I was in contact with at least 4 – 5 people playing email tag over the 2 weeks we lived there. They agreed to refund half of our rent for October plus our deposits. Check out the pictures of the issues.
A couple things we noticed: Washer and dryer was replaced after 10 days after a bunch of emails and phone calls. The original dryer did not even function. As mentioned, rusty fixtures in the bathroom. The lightbulb hung in the fridge, no fixture. This was never fixed. The fridge even looked like it was from 1992. All «updated» finishings were just faux laminate covers. Their idea of «fixing» the dishwasher was starting a cycle then leaving without coming back.
This is a super rare spot in Glendale that is somewhat decent. The rest of the apartments/​condos around are extremely high priced. So, is this place worth it? No. There are sirens each night and Colorado is always packed. Unless if you travel on a bike to work or RTD, this is not the place for you. It also borders some run down apartments just down the street. Drive around, you’ll see.
The office in general was stand offish each time we stopped by. No one took responsibility until Lindsay the new manager did something about our situation. They do a great job of reeling you in. If you decide to move in, take pictures of absolutely everything and document it. Some people have been there for a long time and rarely had problems. I wish that was us but it wasn’t. Wasted moving expenses to move TWICE in a month! We moved somewhere much better and away from Colorado Blvd and life is good once again but no thanks to Heritage Creek!

I’ve been at Heritage Creek for about 4 years. Though ownership and managment have changed at least once, I’ve always found the staff to be friendly, helpful and responsive. The grounds are very well maintained and the pool is a blast in the summer (though heated and available year-​round). I’d highly recommend the appartments here (though the kitchens leave much to be desired).

DO NOT LIVE HERE! If I could give it Zero Stars i would. The management in this place are the most rude unhelpful people I have ever met in my life. If you want a problem fixed you’ll probably have to wait at least a week and call them three to five times to get it fixed. I haven’t even been here a month and I am counting down the days until I can leave. The apartments themselves aren’t the worst (just hope you have good neighbors, if not you’re screwed.) but the management isn’t worth living with. I know a lot of people write negative reviews but if you do anything trust this one.
Pros
–close to everything (really is the best location)
–dual master bedrooms and baths
Cons
–loud neigbors (dogs bark all night and try to attack me through a baby gate and poop on my porch)
–no parking (parking spots are small so your car gets dinged)
–management are assholes and unhelpful (not to mention they change every other day)
–The day I moved in had to call mantainence to fix things
–gates only work sometimes (i can only use certain ones cause i was never issues a gate remote after asking four times)
–OH yeah and the best one of them all, the apartment complex issued my roommate and I an apartment with no interent or cable accessibility without letting us know or getting the problem fixed in a month and then didn’t really care about fixing it or taking ownership for being scammers or liers.

Although the location is great and the apartments are spacious this is the worst apartment complex I’ve ever lived in. The front office staff is horrible, no one gets back to you and maintenance issues are never addressed. The «security gates» never work and things around the complex are constantly broken. Also the rent is way too high. Do yourself a favor and find another place to live in Denver.

Leasing agents are incredibly rude and do not follow through. Had to call them multiple times after filling out my online application and never received a call back. Bad neighborhoods nearby and security gates were open every time we went by. Customer service is as bad as the location.

Run don’t walk away from Heritage Creek!
The PM and another female in the office have the most unprofessional attitudes I’ve ever experienced! Problems are NEVER resolved with these «ladies»!
Walls and floors have NO insulation, so not only does that affect heating and cooling, but sound as well! Windows don’t close properly, hence when it snows the windows actually get iced up on the inside of your apartment. It takes days for maintenance to put ice melt down. That means all the puddles of water from the gutters not draining properly become ice in front of your front door.
Police are always at this property for one thing or another. Cabinets and appliances are very dated. Be very careful… the model looks good, then AFTER you sign your lease and are locked in you get the bait & switch.
Cannot wait for lease to be up! I’m running and not looking back! You should do the same!

This is my first Unilocal review. I usually dont care enough to even write one but I had to in this case. If anyone is thinking about moving here they should find another place. Management doesnt have the budget to fix anything and everything is broken. My heat doesnt work, my windows dont have screens and they dont lock so i can get broken in to. Someone parks in my driveway every day and blocks me in and they have only been towed once. I get no natual light so i need the heat during most of the spring and the house is never above 65. My water heater has leaked all over the floor twice. I have been sick since i have moved in here so i think there is mold. Their only saving grace is that they do a 7 month lease so i dont have to put up with this for a whole year. Management keeps telling me they are taking care of me but i havent seen any results. After a conversation with management i left, but quickly came back because i had another question and i heard the PM talking shit about me and my concerns. I have been complaining about my heat and windows since february and nothing got fixed. I have now filed a complaint with the city, which i should have done a while ago but they told me they were going to fix the problems and never did. Everyone on the maintainence staff has quit because they arent given any money to fix things. This place is the worst lace i have ever lived in. I understand that things break, but i dont get not fixing them. I pay my rent on time, i expect to have my heat working correctly and a window that locks so no one can break in.

If you have pets I would not live here. They ask for ridiculous fees «just so the pet can live there» as I was told by management plus pet rent yet none of that money goes towards any damage those pets may cause. They are clean and well kepy, management is so so, but I don’t think they are that great for the money they ask.

I have finally moved to Denver! I absolutely love it here and was visiting last year to check it all out. I decided to move to Heritage creek due to the proximity to my work, (walking distance), the gym across the street and the doggy daycare across the street.
I love the fact that they allow dogs of all sizes at Heritage Creek. I have a huge one! I also like that I was able to get a garage. The building is protected by a security gate too. The apartments are nice, fairly big but WAY overpriced! At lease compared to what I paid in Baltimore. but it’s pretty much all worth it to be able to live in Denver.