The quality of work they do is very good, but it is very expensive, and they are hindered by having a small office on a large campus– so sometimes they cannot fit you in for weeks. For instance, when they received my contacts early in the semester, they required an appointment to fit them, but were unable to schedule that appointment for weeks. Instead of allowing me to pick up my contacts, pay for them, and try them out on my own – or just finding a way to fit me in between appointments, they held them hostage for three weeks or so. The expense and difficulty of this optometrists office won’t bother everyone– but if you’re paying for your own care, or anticipate needing quick eyewear replacements, be warned and willing to check out another option.
A P.
Tu valoración: 1 Midlothian, TX
Worst eye exam ever… Literally ON Campus means parking is a nightmare as their lot is always full. They were rude, over diagnosed my stigmatism, told me they accept my insurance, then after the exam they changed their minds… avoid…please, please avoid these people.
J D.
Tu valoración: 3 Denton, TX
The glasses are the right prescription and the optometrist was on time, which is half the battle. The staff didn’t mention the eye scan was extra, and that it wasn’t really needed if you also got dilated. The woman fitting the glasses isn’t particularly good. She didn’t get the glasses resting evenly… askew isn’t a good look. And way too much sales pressure for all the extra coatings. Eh. I’d go back, but, like car shopping, have lunch first and be ready to say no a few dozen times.
Le T.
Tu valoración: 5 Colleyville, TX
My husband and I have been going to Dr. Tran for a few years now so I can give a «tried and true» review. We get the full annual eye exams along with eyeglasses and contacts. The office takes our insurance and Dr. Tran is attentive and thorough in his exams and fittings. We never feel rushed like we did at other practices. With Dr. Tran we feel like he takes into consideration other factors of our health and lifestyle that could impact our eyesight vs. just focusing on the normal eye tests(although he’s got that covered too). I previously put eye exams lower on my priority list, but once you have issues with your contacts /vision, this goes to the top of the list and having a great Optometrist as part of our care providers makes a big difference in our lives.
Anthony N.
Tu valoración: 5 Austin, TX
I did my eye exam here recently and I have to say I love the service here. I have dry eyes and I also have hyper active eyes(not sure the technical term) but basically my eyes will strain to focus even when something is out of focus. So this typically causes an issue for the doctor when doing the exam. 1 or 2? 1… wait… 2… wait no… 1… yeah 1… i think? Is that the right answer? Is typically how my exam would go. Dr Tran used a different technique with me. He actually looked through the lens thing and adjusted till he saw fit. It had to be the sharpest I’ve seen things. Dr Tran does as much as he can to make sure you leave confident you got the right prescription for the next year. I will definitely be back again when its time for me to update my RX.
Carl E.
Tu valoración: 5 Dallas, TX
Got my second pair of glasses here. I won the glasses for free, but received top notch service anyways! We had trouble getting my prisms right, and when the glasses came back, they were wrong. However, they had them sent back in and fixed for me with no hesitation. Fantastic service and friendly people. Can’t beat it! I’m actually sad I’m moving away from Denton soon, cause I’m going to have to get my next pair of glasses from somewhere else! :(