I would definitely give 0 star if it has. They are crap. Just go to tmobile or Verizon or cricket or sprint. Please. Period.
Christina B.
Tu valoración: 1 Denton, TX
If I could give this place 0 stars I would. Nothing but extremely rude people who think they are better than you. Do not speak to me like I am below you and talk to me like I am an idiot. If you have a problem answering a simple question just walk away instead of giving me an attitude and an aggressive voice. I will never be dealing with this store EVER again. Good job on losing a customer of over 10 years. Cannot believe the level, or lack there of, of customer service. If you hate your job so much then get a new one because nobody wants to be helped by rude ignorant people who give you an attitude the entire time. I wish I got the name of the person I spoke with, but then again every time I buy anything here I have always gotten the same level of service. Only have been going to this location because it was convenient. I will definitely be only going to Best Buy now for all my phone purchases and anything that has to do with all our phones.
Charles L.
Tu valoración: 1 Denton, TX
Staff is so old that it takes them so long to move around the store. Ordered my new iPhone 6 and was just in the store to pick it up and waited over 30 minutes. I had to call them to see if my phone was in, not the other way around. Go to the location on Loop 288, better staff and quicker response time when in the store.
Jessica S.
Tu valoración: 1 Bryan, TX
I love AT&T and am very happy with my service from them. This store however is a giant waste of time. Came in with a basic question, was first in line, and have been waiting over 30 minutes just to talk with someone! The sales people seem in no hurry to help customers walking in. AT&T really needs to review this store and get things fixed, this poor service would almost make me want to use a different company!
Dennis M.
Tu valoración: 1 Denton, TX
If you require any technical support such as saving your contacts, head over to Best Buy. The support at this store is abysmal.