Manorcare Health Services

My mother was brought here yesterday from the hospital and today we walked her out because of the care she received. She was made to sit in her own waste throughout the night because the aids refused to come when called. I had to fight to get someone to give her a shower this morning, and she was told she wasn’t allowed a shower for 3 days. She is loopy, and seems drugged. I am calling the state to file a complaint first thing Monday.
This is not a place where the staff values patient dignity, and no one is treated with kindness. Patients are kept drugged so that they are docile and yielding. I am terrified to imagine what would’ve happened had we allowed her to stay for a second night.
Please do not allow your loved ones to set foot in this place. It’s awful.

Do not send your loved ones to this facility. They don’t have enough help for patients. My grandfather stayed here after his surgery and they did not give him his medications in a timely manner. His pain meds were not given before physical therapy and worsened his condition. It took two weeks for his medications to get corrected for high blood pressure which resulted in him having a stroke. When my grandmother and I wanted the meds to get corrected, the nurse told us that it wasn’t her problem and I had to call the doctor on call. When’s I contacted him he said to not call him, and that this was the nurse’s responsibility. The staff was rude and unsympathetic to our needs, and their disorganization and overall poor quality staff almost got my grandfather killed. We are considering taking legal action against them.
To add insult to injury, when the cleaning staff washed the floors, patients had to sit in wheel chairs for up to FIVE hours before they could return to their beds.