FedEx Office Print & Ship Center

I love using FedEx for all my printing needs for work. The website is super easy to use. I upload files, select paper quality for my job and # of copies and add it to the cart for checkout. Select your store to pickup from and that’s it.
This location was convenient right off of US1/​Federal Hwy, just south of Linton. Located in a small strip plaza, there’s easy parking right outside the door. There’s also a coffee shop across the parking lot to grab something after you leave because you won’t be here long waiting.
Oh, and if that’s not convenient enough, show up at the store like I did the other day and ask for a business card to email your file over. In minutes my file was received, printed and I was out the door. Need paper, print cartridges, report covers, folders and anything related they have it. Oh, and its FedEx so if you need to ship something they do that to. Fast, friendly and convenient, they’ll help you out.

Came to this location for spiral book binding. I was expecting to have to come back but he said it would be ready in about 5 minutes. It was ready in 2 minutes including check out.

Not impressed and won’t be back to this location even though it is much more convenient and closer. I made a simple order which was to be ready by 7pm. I didn’t make it there that night, so the following day I went. Assuming they were ready I went in with just 5 minutes to spare. My order was not ready and it was 230pm the next day! The lady said the order was never done! I said well why not, you told me it would be done at 7pm yesterday (same lady). She said «it was someone else’s job to do it and they didn’t clearly do it»… um, Seriously? I then leave since my order can’t be done for 20 more minutes. Ran to do a quick errand came back 30 minutes later with literally no time left to lose. I was now late to a meeting. Another woman rings me up. I was told the day before it would be $ 15. It is now $ 20 and I say «oh I think you have the wrong order». She says «no this is yours». I said «no I was told it would be $ 15». She said «well they quoted you wrong.» So wait. let me get this right. You screw up my order, then tell me its going to be another 20 minutes after a full day of you having to get it done, and then you charge me more? yeah I won’t be back. customer service is awful there! The very least they could’ve done was charge me what I was quoted. Thanks for making me late to my meeting for nothing! awesome!

Horrible customer service. Print job was pixilated and looked terrible and they would not issue a refund. Service was overpriced. I took the same job to Printers Choice down the road and they did it on higher quality paper for a quarter of the price. Also they communicated with me the whole time about the quality of the print which fed ex did not do. Do not take print jobs here. Their staff is not qualified nor motivated to do a good job.

For a project do not go here. I know more about sizing and navigation through adobe than the reps here-that’s not saying much!
Told that proof would be emailed in 24 hours
(I had already made design-​just needed altered to poster)-no reply. Called and waited for more than 5 minutes for someone to even pick up the phone (not busy time) to see what the delay was. Save your time and go elsewhere!!!
Update: took 3 weeks to get the poster finished!

The people here are friendly and helpful. The stores stocks more supplies than most other outlets. It’s clean and always busy! And, therein lies the problem. As other reviews mention, this place is under staffed. A simple print job could take an hour, just because the one person staff is dealing with a more complicated person is in front of you. Add on top of it their faulty printer issues, and this turns into a massive morning headache.
I come here because it’s right across the street, but I wouldn’t recommend driving long distances to visit this place.

Such a shame that FedEx does not invest in this location with more help (employees!). The people that work there are way over worked and looked at as «not doing a good job» when the place is slammed, but it is simply because they have to technically input things into the computer and follow certain guide lines for their customers, but they can’t achieve anything when they have 3 lines of people that need something complicated and time consuming effort– or the unfortunate customer behind which just simply needs to fill money on their FedEx card to print a 1 copy. So bottom line is that everyone that works there individually is professional and nice– I got to know Jenipher who works there that is really good at her job just gets the shaft with frequent pushes of customers and just 1 person working behind the counter. If you want a task completed fast and efficient I would recommend going to the FedEx location in Boca and Federal or just go to Office Depot up the road. Needs AT LEAST 2 people there at all times and sometimes even 3 to even be worth going in there and waiting wasting time.

Friendly staff and very helpful however during the three visits I’ve had there was only one person working behind the desk.

Terrible customer service. Outrageous prices that the staff will sneak into charging you once they have your parcel. Disorganized. Unfriendly and forceful staff. In no way is their service worth the extra expense. Terrible.