Enterprise Rent-A-Car

best service around. this particular location is the best around. people are courteous and reliable.
never had a problem they could not solved.
extremely happy. great manager in place.
david levy

Had a really good support at this location. I was able to get a specific auto that I really wanted without much reservation notice. Staff do their best to help out as much as possible.

Fast and friendly service, clean cars, and great rates. Will be renting from this location again!

I like to use Enterprise every time I come to Delray. Derrick was very helpful and extremely personable. Give him a raise. Thank you for great service.

Needed a vehicle while my Cadillac was being serviced and although they were out of vehicles due to Cadillac running out of loaners, they called around other stores and found the exact vehicle I needed!
They were super nice and Mary-​Quinn and Katie were awesome. Seriously best rental location I’ve been to and I travel a lot!

the associates at this location ROCK with customer service ~ an awesome experience! thank you!

I was unfortunately in a car accident that caused me to be without my car for almost 3 weeks. The employees at this location are truly ambassadors of customer service! From the gentleman who picked me up, to my 2^nd point of contact, Shawn (sp), who listened when I told him what kind of travel I would be doing during the time period of the rental, to Ashley, who was an engaging and pleasant person to speak to, both on the phone and especially face-​to-​face, to finally John, the Branch Manager, who was so considerate with his follow through when I had to leave the rental at a different location.
My experience with Enterprise RAC was an impeccable and memorable example of what great service should be! All in all, the other driver was found 100% at fault, my bill with Enterprise consisted of the additional insurance (as the billing for the rental went directly to my insurance company) and I got a snapshot of how Enterprise treats their customers… it was a photo I will remember the next time I need to rent a car, I can tell you that!
Thanks folks! Job well done!

Brian was super awesome
Very professional staff…
I enjoyed my car rental experience

Be forewarned before you go this location to thoroughly check your billing statements. This location started charging me several hundred dollars in erroneous charges a month after my rental. They even admitted these charged were erroneous. I was treated like dirt by the location and was hung up by the branch manager. When this escalated to the regional manager JODI ANN I was rated even wore.

Horrible service, not a single employee at this location cares about the clients,
You must have a local DL of delray beach which is a joke because why would You need a car if You live here.
Avoid at any cost this place is a joke.

For the love of god stay away, run as fast as you can…
I received a white Chrysler 200 LX with no gas, on E, dirty too.
The cars are not even cleaned between rentals.
Alex G came out with me to inspect the car, a few dings duly noted,
Returned car in exactly the same way I received it.
Manager Franz T inspects the car, says there are 2 dents in the roof, yes the roof.
There were 2 small depressions on either side of the antenna, they were there when I received the car. Its a white car, they are very hard to see, now he says he has to make an accident report, maybe it «was from a basketball, what a crock of SH^&T.
I used the car for 3 days to go to work and back, I live in a gated community, the car was in my driveway, I work in a building with the DEA, extremely secure, oh I did go to Passover dinner, maybe some 80 year olds left too-​Jays and dented the roof…
I feel like this was a setup, I know it sounds stupid but I do. I called corporate, made a complaint, a regional manager is reviewing it, I have been a customer for years, I guess I will go next door to thrifty rentals for now on, This place is terrible, run away… fast
Note: Took my complaint to corporate who had a regional manager call me, I got the deposit returned, two stars now, would of been 3 but for the agita factor.

WORST car rental experience I ever had.
1. No cars at arrival.
2. I’m offered to upgrade to an Infinity, which wasn’t a free upgrade despite the fact that they messed up.
3. They finally find me a Kia Optima, They give me the car on empty (yes light was on). They claim they give the car as the last customer returns it.
4. Car had not wiper fluid.
5. With only 6k miles on it, it was pulling on the side.
6. Horrible cigarette smell all inside the car.
VERY IMPORTANT
7. The rep offers me to get insurance for ~$ 21 (not sure what the package was) but when I decline he responds with «If you get it now I can give it to you for ~$ 17»
Coem to find out later as I read the paper, it wasn’t a deal, it was just a cheaper insurance with less coverage.