Austin FastPark & Relax

We recently used fastpark on Friday. We parked and within minutes of getting off the car we were picked up by the shuttle. We drove around for about 3 minutes, picked up another and we were off. Not at all like at ABIA — where you have to factor in 30 minutes of picking up passengers before you even head for the airport terminals.
We were given a ticket with our location and upon return, we were shunned from boarding as we were told he was full but another would be right there. He was right. as in 2 – 3 minutes later we had a brand new driver and shuttle.
Another passenger boarded and boom, just like that we were off again. (mostly because it was 12:50 am and the guy said he was the last one off the plane. He winked at us so who knows if that was true, but I was happy none the less.
Boom, and just like that dropped off right in front of our car.
I will definitely use this again.
We were charged for a full 4 days and they charge $ 2 for partial days. So $ 42 and change.
Not bad and I’m sure still cheaper than ABIA.

Great service!!! We parked our car and I literally didn’t have time to reach from my sweater in the back seat because the shuttle was ready to take us to the airport! Upon arriving back the first shuttle was full but we only waited less than a minute for the next one to arrive. It left us right in front of our car, we paid, and left with some water bottles they offer on the way out from paying. All in all a smooth and super easy parking experience!

Great service as long as you don’t arrive after 1 am. No one answers the phone on the number provided after 1 am. Been waiting over 40 min for a shuttle. Never again. We saw 4 ABIA long term shuttles in the same period of time.

I park here every time I come to the Austin airport. The rewards program is great for getting free personal parking after my company pays for all of my work parking. I also love that I can bring my car here and plug it in to get it charged when I’m away. The only downside is if you’re gone for a week, they do unplug the car, which can result in some vampire drain and cause you to not have a full charge when you arrive back home.

Great location compared to other lots that require enter and exit from busy Hwy 71. Much better than lugging bags to terminal from airport lots. Running late? Just tell the driver and tip them a 5 spot and you can be quickly on your way. Frequent users be sure to sign up for their frequent parker program.

We had a heck of a begging and end to our trip, but they provided great service! Shuttle came straight to our car to deliver us to the airport. Another passenger grabbed our luggage on accident, resulting in us chasing after them and leaving a bag on the shuttle, but the driver was awesome and circled back immediately to hand deliver us our bag.
On the trip back to our car, we realized we’d left our car window down during our entire 10 day trip… but nothing was missing and the car was in perfect condition! Obviously the security here is superb and so is the customer service. Highly recommend!

Great place to park under cover. While the prices have gone up dramatically since I’ve started coming here it is still nice to park under cover and get a water when you head home.
You can also get a free newspaper to live in the 19^th century.
The buses are usually very fast and once you pay you can quickly get on the freeway and head home

I’ve had the best experience at Fast Park. I didn’t have to wait like 10 minutes like the other parking next door. Employees are friendly, you get a free paper when you go in and a free water when you go out. I really have noo complaint, only that their should be one at Santo Domingo airport.

Good parking spot close to the airport with fast shuttle service. All parking spots are covered which is great.

Used to be good. The last three times I’ve flown back in I’ve had to wait in line for 15 minutes to get on the bus back.
Not enough busses running = bad service.

You have too many options with Airport parking to go here. The buses are inconsistent, managers lie, and they double charge you and then deny that their system could ever do something like that. Go somewhere else.

My husband has been using FastPark for work for a while, but I’ve been too stuck in my ways to give it a go. We decided to use it on our most recent vacation, and wow, it was awesome! The shuttle was ready and waiting for us on both arrival and departure, and our drivers were friendly and professional. 10/​10, would use again.

Every time that I need to park at Austin Airport, I park at FastPark & Relax (FPR). Very limited negatives and plenty of positives. Let me walk you through a parking experience. First, the parking spots are covered and assigned. If you have an electric car, they have a charger. Second, the shuttle picks you up immediately to take you to the airport. You may end up making a few trips to pick up other customers. Third, the shuttle drops you off directly near your airline’s front desk. Then you are off on your flight with no worries about your vehicle.
When you return, FPR have a central pickup near the baggage claims. They have a shuttle run every 5 minutes or so. Again, they take you directly to your car (or they drop off customers first). Next, drive to the front gate and if you have a military card, ask for the discount! Also, they offer free water bottles to properly hydrate your body. Consider joining the membership to obtain free days!

Long lines of tired travelers waiting on the curb at the airport after midnight — and when I called the number on the card they have me, someone hung up without speaking. On second call, I was tersely told there were 4 vans running. Then our van driver (who was trying hard but was overwhelmed) told us there were 5. The long line at the curb told us otherwise. I guess the full airport lots and lack of competition has bred complacent. I’ll show them: next time I’ll take Über or Lyft. Let’s see how the hang-​up woman likes the unemployment line. Arrogant owners should to stand on the curb and wait …
Update: I received a prompt resonse from an owner and was impressed. She owned the problem and explained. I retract my harsh review (above) and will give FastPark another try. We all have glitches; we all make mistakes. I appreciate the owner’s attitude.

They listened! They really really listened! With the new system and expansions, they’ve done a lot of tweaking and things are much much quicker now. They’re definitely busy, seemingly all the time, as I have traveled at 5am, noon, 5pm, and midnight recently.
Additionally, don’t forget to show your AAA card and get 15% off. Woowoooooo!

My go to parking lot at ABIA. After being turned away from the airport lots and overflow lots one holiday weekend, I believe it was Thanksgiving, a few years back, enough was enough. I found out that if you join the Fast Park rewards program, for free, you can receive guaranteed parking year round as well as frequent parker rewards. So I joined. Fast forward about 5 years, and I’m really happy with parking here. They will give you a free newspaper on your way in, there’s covered parking for your car, the shuttle picks you up at your spot and you don’t have to traipse across the lot to a shuttle stop, the attendants are very helpful with loading your heavy bags onto and off of the bus, and there is free water in little fridges as you leave. This is so much better than the long-​term lots at the airport and well worth it, I believe it works out to roughly the same price. I love the extra service you get, which makes traveling with kids a little less of a PITA. And I recently redeemed a reward for a whole week of free parking. So membership has its privileges.

I’ve used this once, I don’t want to rush to a 5 star yet.
I drive in, after the woman asks me how long I’m out for, she tells me where to park my car. Carport. Shuttle comes by and waits for me to fiddle around my luggage in the car. They pick me up. They pick up 3 other guys, who are veterans at this, and they don’t waste time. We go straight to the airport, a nice short ride.
One week alter I’m back at the airport. Fast park’s big obvious shuttle arrives (the one with the super human sized Texan man reclining on the side face of the car). I get in, give them my little ticket, and they take my to the front of my care. Get a bottle of water on my way out (after checking out/​paying).
Planning on trying this at least another time. No damage to my car in rain/​wind/​shine, interior and exteriorly.

I travel a lot and I’ve found the Fast Park & Relax to be the best place to park at the Austin airport. I’ve only experienced wait times a couple of times and it wasn’t that long. The drivers seem to be friendly.
I had an incident where upon arrival I got my car too close to the booth and broke my side mirror (only me… idiot I know… I blame the early flight and lack of coffee). The employee was so nice to my face but I am sure he got a good laugh after as well.
Be sure to sign up for the rewards to earn free parking days too. It comes in handy when I have to travel for personal and am able to cover the cost of my parking.

Fast Park and Relax has mastered airport parking. It doesn’t get better than this.
Fast Park makes parking for a trip totally a breeze. They are focused on business travelers, but anyone who wants cheap parking can use it.
They keep refrigerated bottled water to give to you upon exit, but attendants will give one to you when you enter if you ask.
Once you’re parked, shuttle pickup is extremely fast and always polite. The driver will give you a business card which has your parking spot written on it. Keep this so you can hand it to the shuttle driver upon your return.
If you can get a membership card, you can get even better daily rates, but you have to actually have your card on hand to start earning rewards. But typically it’s a good discount which drops the price by more than a dollar per day.
When returning home at odd hours, it’s wonderful to come back to the brightly lit, secure area at Fast Park and Relax.

Met my expectations which were set upfront by the name of the business — Fast, Park & Relax.
Fast — CHECK — never waited for a shuttle — plus was picked up with a smile and the shuttles are clean and brightly colored so easy to spot.
Park — CHECK — easy to locate — take the Cargo exit before the main Airport exit take a left at the stop sign, and you can’t miss it. Great covered parking, and LOTS of it. They tell you were to park when you enter.
Relax — CHECK — get a newspaper if you have a morning flight, and a water on the way out. Can’t complain.
TIP: Get the rewards card for discount on the price.