US Post Office

This place never have a lone of more than five people. Nice cozy post office with great attitudes.

Overall the Del Mar post office is Ok but one thing that Irked me today was I went in and had a Few priority mail boxes to ship
I had a little tape with me but to be sure I asked the lady behind the counter if I could use some Priority Mail tape which there were 2 Large rolls sitting next to her
She asked what I needed them for… I said Ummm to mail a few Priority Mail boxes
She looks and Says Sorry We Don’t let Customers use the Priority tape anymore
I asked Well what do you use it for? She answers to cover up labels n other writing on pkgs
WHAT DA HECK!!! I’ve never heard of such a Idiotic response for tape especially when I’m paying to ship items by priority mail… Guess if I had told her Oh I’m going to cover up some random writing I would of been AOK lol
I’m going to do my postal business at the Solana Beach post office from now on where if u ask to use the Priority tape to mail a priority pkg they let you with No problems and Smile and have much better Customer Service than the Del Mar locale

If I could give a lower rating I would. I went to the post office today with my 17 month old daughter so didn’t have time to waste. I was shipping something to my sister-​in-​law. I used the large flat rate box-17.90. I had to buy tape to tape the box. The woman at the desk was a horrible person. Just rude. I didn’t pay much attention to price and swiped my credit card. After she walked away I looked at printed out receipt and realized she charged me 21.55 for the package. I got back in line (as there was a line at this point) and explained the situation to the new woman behind counter (nicer). She told me I would have to wait for woman to come back from break to have her void the package and start again. For a little less than $ 4 I wasn’t about to wait for the lady to get back from break. But it just irked me. She should have known.

First off I wish this place opened at 8am instead of 9am. I’m usually there at 9am if I do have to go to the dreaded post office. If you come later there is usually a line and just two people working. Come with patience. Also be very careful with parking… the spaces just right outside of the post office are only 20 minutes! The parking Nazi’s will get you!

An extra star was added because the delivery people have always been professional and polite. I wanted to write this review in case anyone else comes across this problem. My family and I are in a short term (2mo) vacation rental because we are buying a house in the area and needed an intermediate residence. We do not get a key to the mailbox because we do not have a technical lease here. Because of the move we are having some things delivered directly to us instead of the mailbox we have in the next town over. Mostly seasonal kids clothes and Halloween costumes. Also my daughter’s birthday presents from family. We have them shipped ups and FedEx because we do not have a key to the mailbox. Apparently those carriers transfer packages to usps to be delivered. If they are small enough to get put in the box that’s where they get put. And I have to intercept the mailperson and explain to him our situation. I have my ID in case they need it. This just happened again and I called the post office and explained it to them. When the lady said, «Well just get a key.» I explained we already asked about it and cannot. We’ve also done our best to bypass the usps to no avail. «Well you need a key.» Was the answer given to me snottily. Okayyy… I asked, «Should we have the mail held? How can I work this so we get our packages and no one is hassled?» «I get what you’re saying… but you need to get a key.» Thanks for nothing lady. I have a feeling even writing this will get our packages returned if they read it. Our door is 30 ft from the mailbox. I’d have water and cookies set out if I knew it would help. Holy crow, this lady was terrible. I have no answer for my problem we have three weeks to deal with still and not sure if we will get our incoming packages. I don’t know what to do… tell UPS and FedEx that USPS won’t deliever our things to us? Tell the seller? Such a simple solution to a simple problem made more complex… for a mother of three young children… I do NOT need that.

I haven’t been to the post office in forever and was dreading going to drop off a package. I was thinking it was going to be like going to the DMV, but was pleasantly surprised. There was not a lot of people there and the staff was very friendly. I was in and out in just a few minutes.

During my first minute in there I was thinking about how bad my review would be for this USPS location. I walked in at 9am, they had just opened and there was a line of 6 people with only one person working the counter.
Good thing that one person was Elizabeth! She took charge by calling someone from the back to help people who were just there to pick up their overflow mail. Then Elizabeth quickly, but with very friendly service, got the line moving. She was friendly and kind something I have found not always been greeted with at USPS.
Such a refreshing experience and great start to my day!

I was in Del Mar for an appointment and realized I needed to mail out my friends’ birthday card. Thank goodness for the new smart phone I purchased. I was able to look up the closest post office and found this location. It was also in walking distance which is a great thing too because there doesn’t seem to be much parking for this location, which can be a downside if you have to pick up a package.
Another issue I had was being able to locate the mailbox to drop off a letter on the inside of the post office. I know they have the blue mail boxes on the outside, however with recent mail fraud, I like to put my items inside the post office.
Other than that a cute location with lots of charm.

USPS doesn’t track address, just zipcode. It’s possible to take the contents out of the box, change the delivery address slightly and the package will say delivered. That’s what I think happened to me at this post office.
Now let me say first, I have no proof and this is my fault too. After telling my mother not to send an item in the mail to me, my mom sent it anyway not knowing it was worth over $ 1000. That express mail has a $ 50 insurance and that’s what she thought it was worth. This is a fault on my end.
So my mom actually let the postal worker pack it. When my mom came back, a week or 2 later the postal worker actually remembered her and knew she had an expensive item. Now that postal worker could have told other postal workers about what was in the package, so it’s impossible to accuse anyone. I just have fault with the USPS system.
Now the package was marked delivered, but it never got to my place. And it only shows the zipcode that it’s delivered to. The postal inspector called me and said it was very strange because she knows the actual apartment building I live in and there’s usually a signature when delivered to that building. I’m guessing the address was changed slightly and an empty box was delivered.
Maybe the box was lost, but why did it say delivered. How do you not track the address?
UPS and Fed track the package, use them.

Does no one in Del Mar work? While advertised that a PO Box should make your life simpler and hassle free, the staff here makes no effort to accommodate the public, let alone their box renters. They are open during normal business hours only, do not post for early closures on business days and after a year of renting from them, have only caused me headaches. I’ve spent endless minutes on hold if/​when someone answers the phone and continually find myself trying to squeeze out of work early to pick-​up packages as this office lacks space. Consider yourself warned.

This particular post office has some of the nicest people I have come across at USPS offices, however, I am not sure how the USPS is a viable business. Even at this PO customer service can be rude once in a while in that they seem to act as if they are doing the customers a favor by taking our business.
Additionally, I recently sent a package to an address that I have sent packages to before. This time it was returned to me, and the explanation was that the PO does not always deliver to physical addresses in Big Bear (usually to PO Boxes) and that even though they did deliver to this exact address before for me, that was at the discretion of the carrier. My choice was to call the carrier and ask if he or she would do that again.
In the meantime I have lost 1 week of time, and the PO refused to give me a refund because they say they do not guaranty any delivery anywhere unless it is insured.
So as a customer, they took my money, did not make a delivery because of some Big Bear PO policy that is not communicated to me at the time that I sent the package (using a PO clerk, not just dropping it off), and basically I try to resend it but no guaranty it will be delivered as opposed to returned to me again.
UPS took the package and delivered it overnight without a hitch.
If the USPS were a completely private entity, it would no longer be in business. Completely disfunctional operation.

Awsome service, no line. and service with smile

They get the job done, but with government cutbacks, they’re constantly shorthanded. It is common to see 10 customers backed up in a line with only one person at the counter.
I’ve seen this place deteriorate in quality year after year since I moved to Del Mar in 2001.

Very efficient post office. Went at noon, the monday before xmas and there was a line but it went really fast. The women working were friendly. Go to this post office. Try to avoid the post office in Elam’s Hallmark near vow’s on valley center drive in Carmel Valley. They are unbelievably slow.

I want to say a HUGE THANK YOU for people who is working at this Post Office! They work very hard and they do it in the best way!!!
Especially for ROCSY: Thank YOU so much to be so kind with all people!!! You positive energy always make me happy!!!
Thank You!

Nice location… We mailed gifts for Christmas from this location even though I live in Downtown L. A…Was heading to SD and searched for post office. It was a nice experience. nice staff, fast line!

Great staff and a gorgeous ocean-​view setting!

Parking is an absolute bear on weekend and in later afternoon. Arrive half an hour early if you are coming at these times in order to get a parking space and try the public lot below the hotel (entrance at rear of hotel to East of post office if need be). A neighboring home to the West of the post office has a dog that barks LOUDLY at everybody on this very public street whenever it is outside. Too bad the city of Del Mar does not do something about the noise pollution being created, unpleasantness and bad image for the city being created by this dog that these home owners need to put a barker breaker collar on for the sake of all those who visit the city of Del Mar and this post office. Garden out front is unusual and appealing particularly for a government or public building. Inside is a bit dated. The size of this post office is more appealing than some.

I am so use to the North Park post office that is:
A. Crowded
B. Not great for parking
C. Filled with random acts of humanity
that I was completely surprised by how easy it was to get in and out of the Del Mar post office. I guess it helps that it is A. In Del Mar and B. Half a block from the ocean and a gorgeous view. I have started selling old school books on Amazon and this last week I stopped into the Del Mar post office twice on my way to work at the Fairgrounds. The gal at the counter was pleasant and even saved me some money over what I thought I had to order for shipping my book. The second time I went in was on Friday and even though there was already 4 people in line at 8am, I was in and out in 5 minutes. Thank you.

This very busy little post office has one of the prettiest gardens surrounding the entrance so it deserves a Unilocal-​out! Check out the photos and see for yourself.