Bed Bath & Beyond

I love the store it’s a great place to shop for so many items. Plus you can’t stop spending money and typically you get 20% your first item if you receive there mailer every month. Just bought a slow cooker and love it.

I love this Bed Bath and Beyond in Deerfield IL. Every time I have had an issue with a product, the staff is very attentive to my concerns and do their absolute best to resolve the issue. Twice, I have been able to exchange defective products without any questions asked.
Any time I have questions about an issue I’m having with any of my products, the sales reps seem very knowledgeable and help me come up with solutions.

I’ve been coming to bed bath and beyond for years and overall, I’m a fan of the company. I think they have pretty good deals both in store and online and this location is one of my favorite ones as I’m comfortable coming here for all my bed, bath and beyond needs. I even had one of my wedding registries here as I think it’s really affordable for people and they always have 20% off coupons around.
I feel like you can come here for just about anything, I especially love all the kitchen gadgets as well as the china. I have my everyday mikasa stuff from here that has lasted me for quite some time so that’s a plus. I love their wine glasses and although they don’t carry Swarovski, they have a designer who seriously does mirror image stuff. I think there’s a style for everyone in terms of the kitchen and silverware stuff you just have to have the time and patience to look as they do have a lot and it’s not as fancy in terms of layout like in Bloomingdales.
Now, I guess they have a lot of different bedding stuff, but I can’t vouch for quality as I do get my bedding at more high end places but I think they do have everything in all different price points. The bath section is nice and I do have a lot of different hotel collection towels from here so I think it’s an excellent store if you need to get towels for yourself or for a gift.
I think they do a great job getting different stuff for the holidays and you have to be careful and watchout for the after holiday sales as you can get some awesome stuff especially with an additional coupon and really get your moneys worth. The customer service is good as I’ve never had an issue whether to find something or to do a return, never a problem. The only reason I don’t give them 5 stars is that there new coupons do expire and I remember the old ones never having an expiration. The current ones if you don’t use it by the date on the coupon, than you only get 10% off which is kind of annoying if you ask me.
But otherwise, I can come here and spend hours looking through new and older stuff, just wish I had the time.

Stuck in the beyond, beyond, beyond…
I remember a time when Bed Bath & Beyond was new. I couldn’t wait to stop in, and it was a treat when I owned my first place. It was basic, easy to navigate, and the aisles were wide with room to move around in. There was a time when you’d just walk in and you’d expect to see towels, dishes, curtains, bedding, and a few extras. It was a great stop for your first apartment, and especially for the kid going away to college.
I’m honestly not sure when things changed, but I was shocked when I stepped foot in this particular location for the first time over the weekend. I felt like I stepped into a Walgreens store. They had a makeup section, shampoo/​soap aisles, razors, As Seen On TV products, and anything else you might need for your personal hygiene.
The store seems more of like a mish mosh of things, and I didn’t make it to the bath towel area, but I assume that’s still the status quo. My guess is if you watch Shark Tank you might even see a few of those items in there as well.
Hard to find help when you need it, but when you do find someone they know where to guide you.
I miss the good old days with this chain, but I’m glad to know I have another option for makeup when I’m in the area (though Ulta is right nearby).

it is what you expect it to be. Nothing wrong with that.

I had to return a Dyson vacuum cleaner to Bed, Bath & Beyond. Did not have my receipt anymore but still had original box. Vacuum was no longer working and model was discontinued. Rebecca and David were kind enough to accept my return and replace the vacuum with a brand new one. I somehow even received a credit due to price! I love Bed, Bath & Beyond! Their customer service will keep me as a customer forever! Anytime I have had an issue with a product, they always manage to make it right!

bed bath beyond is bed bath beyond, it is corporate, but most of the people that work here are RUDE! untrained! they are helpful in customer service, but lack proper customer etiquette.
i was trying to find my coupon on the phone while this cashier said she could get me one, i simply giggled out of stupidity since i could not find it on my phone, she said, don’t laugh, it’s not funny, i was stunned!!!
nevertheless, i am still coming back for my needs, but these people need some serious retraining.
oh, this is only the latest incident that prompted me to Unilocal it, there were others.

A little high priced so I always use the 20% or $ 5 off 15.00 coupons. Happy they never expire! I usually go for the beauty products. Layout of the store is a little confusing. Other than that I like it… BUT WARNING to pedestrians leaving the store! They put a stop sign at the exit/​entrance but BE CAREFUL because lots of people blow this stop! The big pillars block the view for both drivers and people leaving the store. EXTRA Caution people with kids… I almost got run over leaving the store because some woman in a van blew the stop. She was too busy talking to the person in the vehicle and swinging her hands and yapping, not paying attention at all! They need to add a flashing light to that stop sign.

I really like Bed Bath & Beyond and the huge selection of household necessities they stock. I LOVED their pack & ship service for college when I used it many years ago, where you use the registry scanner to pick what you will need at college, then it is boxed and available at the bed bath and beyond nearest your university. So helpful!
Also love how flexible they are with expiration dates on their coupons, although they have switched to this model now where the value of the 20% off coupon drops to 10% off after a certain amount of time. That’s less great.
Some specific items can be hard to find, especially when it comes to colors of the sheets and bedding, but overall this is definitely one of the first places that comes to mind for anything bed or bath or kitchen or storage related!

Bed bath and beyond is a store of the century. Great return policy, great service. And you got to love the 20% discount that never expires.

This location has made a huge improvement with the staff. Seems like at lunch time this store had 1 person for every 1000 square feet in the store. They could use a little more training as far as the computer system.
This store has begun to roll out the Mobile coupon, sell your phone number for 20% off!
Since they didn’t carry the item I was looking for in the store, I asked they waive the shipping cost, and they did — fantastic!

I absolutely love this store! At Bed, Bath, and Beyond they have all the items that I need for college such as bedding, shampoos, hair brushes, etc. Besides the supplies, I also like that fact that this store has lots of coupons that you get in the mail and can you use anytime you go to one of their stores. Every time you go to one of their stores you can use one of the coupons or multiple coupons and get 20 percent off items. Luv Bed, Bath and Beyond!

The worst BB&B known to man. Their layout makes no sense. They are set in a large strip mall and had to adapt their building to the given space. The right half is OK, the left half is chaos.
Custom service apparently has no home here. The two times I ventured over it has been hard to find anyone on the floor to help and the people at the register always have attitude or no personality.
Last time I ran in for two quick things and ended up being there almost an hour. Most of that time was spent looking for someone to help me (never happened) and then waiting in the checkout for someone from Home Goods to price check a towel (never happened). When they got someone else to do it they tried to charge me full price for when two other pieces to the set were missing and they had no replacements.
I understand that times are tough, people are overworked and there probably aren’t enough people to help everyone who needs it; however, there was no excuse for the obvious lack of respect for their customers. There was never an apology for the holdup. I’ll won’t be returning to this location.

I seem to be ending up here every two weeks. My friends are getting married, engaged, having a baby… etc. Yyou name it they are registering at Bed Bath & Beyond for things. So, I feel like I should just by a bed and live there for as much as I visit.
I’ve found that finding stuff on my own is slightly impossible, but somehow the employees there are able to find things with a snap of a finger. So, definitely ask them. I sometimes don’t understand why they categorize some items together, but once again just ask an employee and they are always helpful. I’ve had a few instances where I’ve had to wait 5 – 10 minutes for help, but no big deal.
Also, I really like that they take as amny as 5 coupons and will also take expired ones. Always a nice thing when you’re spending so much money on gifts, 20% is always nice to save here and there.