Aamco Transmissions

I’ve had a nightmare experience with AAMCO on North Decatur.
This review involves my 1995 Nissan 300ZX (this matters later).
Feb 2014 I took my car in to have the center bearing replaced. They said they could do it, so I trusted them. It took forever to get my car back because the owner (Christopher Creary) dragged his heels the entire time. What should take less than 4 hours to fix took 4 days.
Once I received the car back it shook heavily in every gear. I decided to take it to Drive Line Service of Atlanta (Jonesboro Road) and have them take a peek. DLS told me AAMCO had installed the center bearing for a BMW and it had been altered to fit. DLS replaced 2 u-​joints (source of the shaking), which AAMCO should have noticed, and off I went.
Over the next week, I called AAMCO 3 times to speak with Chris Creary on why a part for a different make and model was installed on my car and he never once returned my calls. For the record, the lady at the front desk (Susan) was very helpful and I felt sorry for her being stuck between me and Chris).
Fast forward two months and the car is shaking like hell in first gear. It took me hounding AAMCO for two weeks to get them to help me. I was being told they couldn’t find the correct center bearing. I called a place in Metro Atlanta and within five minutes had located the part. I also had to get AAMCO Corporate involved to get any progress with this and Chris Creary continued to drag his feet.
AAMCO had my car on a lift two days later and replaced the center bearing for free. Kinda. I drove off and noticed the car was a bit shakey, so I took it back to Drive Line Services. AAMCO had installed the bearing backward, which had damaged the drive shaft. I had DLS go ahead and replace the shaft with a single rod and now the car drives better than it has in years. (Can’t recommend DLS enough.)
Will I pursue repayment with AAMCO? Maybe. I’m honestly just happy this nightmare experience is over. I guarantee you, I will never do business with them again. Christopher K. Creary will never get my business again. He’s a lying, evasive, manipulative jackhole and I beg you, dear person looking to get your car repaired, do not take your car here. If I’m slandering his name, then let’s pull out the evidence, which I have document and photographic evidence supporting everything I’ve said above.

Worse AAMCO experience yet. The «national warrantee» is a joke & no place underscores that better than this location. Congratulations! You’ve lied your way into another 1 Star review! I called this shop to fix an issue with my transmission (under warrantee). They said it’d be a little over a week… they kept my truck over the weekend then called with the first lie «oh the original shop will give us a hard time you’ll have to bring it back to them» (a shop that’s 1.5 hours away)… so I called the original shop & they swore the contrary & called the shop directly… suddenly the new lie is «well we are backed up for 3 weeks & couldn’t possibly get to it». So essentially they agreed to take my truck with a promised timeline for repair (over my spring break), then lied to me repeatedly about why they couldn’t do it… in the end I had no choice but drive nearly 2 hours to get the repair at the original shop. All this shop did was waste my time & my money (cause now I need a rental car to get home). Corporate will be getting a call on this location. They don’t deserve the franchise name. I have a warrantee, you are AAMCO… don’t lie, do the job — it’s really very simple. At this point, I wouldn’t recommend AAMCO at all because the warrantee is worthless… but certainly stay away from this one.

I bought a car from someone five years ago who had taken said car to this particular Aamco after it died on the highway. They had told him the transmission was done for and it would require a full rebuild to the tune of $ 2100. The guy wasn’t willing to put that much in it so he sold it to me as a parts car for really cheap, $ 1200. I had planned to just throw another transmission into it because I had a spare one, but I quickly found after putting it on a lift that one of the transmission cooler hoses was nearly cut in half, allowing fluid to leak out. Possibly from road debris or something, I replaced the section of hose with a leftover piece in the shop, filled it back up with ATF, drove it around, and then sold it for $ 6000. The car is still driving to this day. These guys had to have seen the cut hose and had to have known it was a simple fix, but they went ahead and tried to go full boat anyway. That’s just poor business.

They don’t even deserve one star but Unilocal makes you give one as the minimum.
Today I had to file auto theft charges on them. While they had my car for repairs, they sold it off but won’t give me details of where it went. They didn’t have permission to sell it nor did they contact me at all beforehand. I still have my title !
I had sent my car there to fix my torque converter because of a malfunction that was failing my emission test. Once they had my car they kept raising the price quote and insisting it needed a trans rebuild despite the fact it drove perfectly and just needed emission related repairs. When I called to pick up my car and pay for repairs (despite the shady stuff they were doing regarding price, etc) they were like «oops, sold your car» and told me there was nothing I could do about it and to go ahead and sue them.
When I went up there, they were difficult, dismissive, and argumentative. They wouldn’t remedy the situation so I called the police. Once they realized the police were called, they kicked me out, locked the doors, and left in their cars to avoid arrest for auto theft.
I checked into the GA laws on this and this is absolutely illegal and car theft. The police confirmed that I am correct and filed charges. No employees were there and it was locked up when the police got there. The Aamco people were in a hurry to get out of there but as they left told me to go ahead and sue and that they didn’t care that police were on their way, they weren’t staying for it.
Chris Creary, the head of that franchise location was difficult to deal with, avoiding phone calls. Evasive during attempted conversations. Laughed at me when I said I’d call police but rushed out of there when I did. Jimmy was very argumentative with the occasional tone of verbally patting me on the head because I am female. The male that witnessed this remarked on the sexist tone as well.
Googling has since taught me that Aamco has a history of bad business practices.