The UPS Store

The staff has always been very courteous to me and works fast to get everybody in and out.

I don’t know why anyone complained. I had my label taped to the box, the box taped down correctly, and I walked in the store.
40, count ‘em, 40 seconds later, I walked out. The guy smiled, took my box, asked if I needed tracking printed out, printed it, and invited me to have a good day.
It was fine. The place was clean, there was another customer needing something, the guy behind the counter excused himself because he saw I needed to drop off, he helped me, I was out the door.
It’s a convenient place to get to, they did what I needed in under one minute, and I’m fine. I’ll be back.

I am a amazed at the Managers ability to be so rude! I decided to check out this location to set up a PO Box to receive packages. Upon entering I noticed an empty store. I stood at the register and waited a few minutes making noises hoping someone would hear me.
After a few moments, an older blonde lady (The Manager) walked up to the register. «Yeah» she asked as if I was bothering her. I was a little turned off by that. I began to inquire about getting a PO Box and she again seemed like I was bugging her.
An employee walked in and she immediately began screaming at him for being late IN THE MIDDLE OF TALKING TO ME. It was very embarrassing, conversations like that need to happen away from customers. I said thank you and left.
TERRIABLE!!!

This place is well run, but the brother that mans the front desk in the evenings is so consistently cranky and borderline rude — most definitely customer service and people interaction is not his forte. If not for this guy, i would give this place 4 stars.

I used to frequent this location until I went in there recently to send out a small package. I had the item, plus a preprinted and prepaid return label, so all I needed to do is purchase a padded envelope, affix the label and drop it off– as I have done dozens of times.
This store, just like every UPS, FedEx, Mailboxes Etc., has a table in the center of the store with packing materials for the customers (tape, scissors, etc.). I was using the tape dispenser to affix the label when an employee comes up and begins berating me for using his tape. I couldn’t believe it. At first, I thought it was a joke and I was waiting for a punch line or for someone to walk out with a camera. But this guy was serious. Apparently he was working on something on the table in the middle of the store. I used about 24 linear inches of tape and this guy had a fit. I could not believe it. What a rude and inconsiderate person.

Staff here are super congenial and helpful. Location is convenient with parking out front and a convenience store a couple doors down. Their hours could be a little better but aren’t that bad.

Didn’t even know that this place existed until a friend told me. They used to be Mails Etc but they got bought out by UPS. The staff that runs that place are excellent, patient and very helpful. This place is my choice of sending packages for business and personal use. Keep up the good work!