T & M Bike Shop

Located in the u-​mall, T&M has a prime location to cater to UC Davis students’ bike needs. So I got my bike seat stolen and my boyfriend needed to use my bike so he came here to buy a seat. He bought one for $ 25 and it was THE most uncomfortable thing I have ever had to sit on. I’m not even being dramatic right now it was like sitting on a thin but hard piece of wood shaped like a bike seat. Basically, ow my butt. So I went back to exchange for a different seat and he was so rude to me. First of all the store is a complete mess. There is absolutely no organization whatsoever and they just leave stuff lying all over the floor. Then I asked if I could exchange my bike seat for a different one and he was extremely hesitant but eventually he let me. I knew my boyfriend paid $ 25 for the seat I currently had and I actually found a better one for $ 20 so I asked to switch to that one and he was like there’s a $ 5 fee to switch the seats. Uhhhh… pretty sure you just made that up… but ok… It literally took him 30 seconds to switch the seats lol but whatever. I’m honestly the kind of person that tries to be super nice and polite to waiters and retail workers and just generally I try to be a nice customer. But seriously I was so ticked off by this guy’s rudeness. Not coming back.

I walked my bike into the shop 5 minutes before they opened at 10 in the morning because I wanted to see if they could fix my flat tire right then. The man saw me waiting outside, opened the shop early to let me in, and repaired my tire in under 10 minutes with me standing right there. He showed me where the rubber tire itself was split and said that I would need more than just the tube, which I was then worried would be expensive; however, he charged me $ 22 total, and I was leaving with a new back tire at 10:05. Awesome service, I am more than pleased!

Fairly prompt service for a 2-​manned (at least it was today), family run shop. Even in a rush/​with many customers lined up they’ll get things done within half an hour. Owner was super accommodating with my needs even though he was swamped with orders.
I just bought a used bike and they also installed fenders for me for a great price. Even transferred my rack from my old bike to the new bike. The bike though used was also refurbished with wheels, firm brakes, and seat (I think it varies by bike though). All the other bikes for sale in the shop seemed nicely tuned as well.
I will definitely come back in the future!

The only reason why I’m giving this shop two stars is because of their cheap prices. Other than that, their service is absolutely atrocious. They want to do everything fast and quick and don’t focus on actually identifying the issue at hand. I’ve been here one too many times and I don’t plan on coming again. Their cheap prices don’t make up for their horrible service!

I recently bought a bike from this shop and I absolutely love it. The prices are cheap and service is very fast. Updated my review because this place definitely deserves 5 stars and you honestly cant get anything better than this.

I needed my bike fixed pronto and called multiple times so that I could get a quote. They didn’t pick up. That’s okay because sometimes bike shops don’t when they’re busy, so I decided to come in person instead.
I made the drive here only to find out they weren’t even open. The light was blinking ‘open’ and it was during normal office hours (stated on the sign of their door). No one was inside and the doors were locked. I knocked several times and waited 15 minutes.
Waste of my time. So unprofessional of them. If they were out for whatever reason, they could’ve left a courteous note on their door. I just went home and my boyfriend got the job done instead.

This place was supposed to open 15 minutes ago and there is currently a group of people all waiting to get help with their bikes. So far, I’m not happy with this place.

This place is honestly the best bike shop in Davis… Tire changes are fast and cheap and everything else is done in a timely manner. I have bought two bikes from this shop and I can say I got two awesome bikes! It is really awesome that he makes this shop so welcoming and easy to use!

This place’s return policy is non-​existent and there was no notice posted about it. I went to the store and was asking one of the workers about 2 different locks. I wanted a long chain lock and she told me the one I was getting will be longer than the other one that I could physically see the length. This one was packaged up so I couldn’t see it’s physical length. I bought it and after opening it, saw that it was too short. I tried to return or exchange it the next day, but they just flat out refused.

Awesome work and also super cheap! Definitely recommend going here to get your bike fixed before going anywhere else!

Double update: It seems I am not the only person accused of being a fake reviewer… yikes.
Update: I just now checked on my review and am quite alarmed at the owner’s reply. I can assure you I’m definitely a real person and this was a real experience. Accusing me of being a competitor in an attempt to discredit me is… Scary.
For those who are interested, it turned out that there was metal lodged in my tire that was causing the repeated flats. So, T&M definitely did their job in replacing my inner tube… Just failed to mention why it was going flat in the first place. To keep me as a repeat customer, I guess?

I came here about 2 months ago to buy myself a fixie. Since then I have had a bit of issues with the bikes but I have returned and the owner has been willing to fix it for no charge to me. I have also seen him help other customers to complimentary services who came in and asked for advice. Overall, great customer service.

This place is dope, fuk the haters he keeps it cheap unlike every other place In the vicinity, he often provides his expertise in helping fix my bike free of charge

I am surprised. The «store owner» (Mai T.) made such accusations even though she was never there in the store before; only the two male workers were present.
Obviously, I was once a customer of this shop for the following reasons:
1) If I wasn’t a customer, how could I ever know your prices — especially for the cost of the tire tube which is not listed ANYWHERE on Unilocal?
2) How could I know the ethnicity of the worker if I wasn’t a customer? He’s south-​east Asian, specifically Vietnamese.
3) If I was sponsoring another competitor, I WOULD HAVE LISTED THEIR STORE NAME — which I DID NOT. READ.
4) If I was sponsoring another competitor, I would tell the other readers to NOT TO GO TO YOUR STORE AND TO GO TO THEIRS. I did not state that. I mentioned, «Your experience may be different from mine (you may be the lucky one, who knows?!).» Did I say «do not come here?» No, I gave them a suggestion/​warning –THAT IS WHAT REVIEWS ON Unilocal ARE FOR. Again, READ.
5) I did not post my picture on Unilocal.How do you know that I have never been to your store without my picture? Seems to me that you are making accusations based on my ratings, similar to how you are accusing the other Unilocalers that gave you poor reviews (aka. Carolyn H’s).
Additionally, the male worker did not mention ANYTHING about a «3 times money back or a free of charge for their bike problems happen again in one week» when I was there. Therefore, how am I supposed to know your store policy? Was there a sign posted? — No. There are no assurances or guarantees when I had my bike «fixed.»
You may claim that Unilocal is «is a place where real and unreal reviews exists,» however, you should know that in this world, you can never have 100% satisfied customers and positive reviews, especially with your type of service. Mai, you may have a handful of content customers; but, I am not one of them and I am not pleased with my experience here.
All I did was post my honest review of my experience and, unfortunately, I did not receive the «5 stars for good quality of service and cheaper price” — type of service you claimed. By the way, where do you get your statistics for your «5 stars?» Hm, another self-​proclamation.
Instead of seeking resolutions, you felt defensive about my critique and tried to persuade readers that I was not a real customer. All you are doing is trying to hide your poor ratings with baseless accusations.
Now I know the true nature of this shop. I am definitely NOT COMING BACK HERE AGAIN.
Have a good day and I hope you improve at handling critiques.

Shout out to the hardworking owner over here!
I don’t know when these guys opened, but I was happy to find out that they do repairs too. Speaking for myself, I really am too lazy to walk my bike downtown and too cheap to get it fixed at the Bike Barn on campus. So this was a very convenient location for me.
I got my flat tire fixed for $ 10 (he replaced the tubing), and I got new brake pad for $ 5. Total $ 15, no extra fees. I was so surprised how cheap it would be here! It only took 15 – 20 minutes because another person ahead of me needed his tire fixed too.
Kudos to the people that work here. I will definitely come back for all my bike needs. 100% would recommend coming here for bike repairs.
Note: It’s in between Ramen Hook & Namaste Nepal!

Just watched the dude in here do two comp jobs, then my tube and tire was only $ 18! The guy is nice and professional. Having been to a couple places in Davis, I’ll be coming back here most definitely