Steak ‘n Shake

Took 20minutes to even get water and our order taken. 9 dirty tables, one guy working on floor. There’s always that one table with an obnoxious group or that one loud girl who has to scream everything. Drive thru takes longer and the food comes out more quickly thrown together without a care and gross. Slightly better/​somewhat healthier alternative to McDonald’s but not really worth it unless you’ve reached almost desperate.

Went there for breakfast. A majority of the order was wrong except the sausage and milkshake. Fed my daughter some of the breakfast along with myself and while eating we both threw everything up. Not worth it. Luckily we had Ginger Beer to settle our stomachs and stop feeling nauseated but I will never visit this steak and shake again.

Service was decent. The food unfortunately was pretty bad. It’s been a long time since I visited a steak and shake but the food seems below average for a fast food style joint. Shakes are a vanilla base with additives so skip those. Really not much here to go for.

Filthy filthy location with some of the worst service and food I have ever experienced. I’m not even sure how it’s possible a milk shake is warm but that happened! I was just glad we didn’t get sick. Stay away from this location!

This is a terrible Steak ‘n Shake. It does not feel clean when you walk in or sit down, the bathrooms are borderline horror film material and the smell of them is near indescribable. I have been there three times and all three times the service has been terrible from missing food items and sauces to completely forgetting two milkshakes. Not only is forgotten items an issue but every time I have been there the server lays down the food and left, never to be seen until the check. Non no less this is still stake n shake so if you are in the mood for their food go because the food taste fine just like any other. The prices are cheap and the food is fast. You get what you pay for.

Tasty greasy foods, fair price and friendly staff most of the time. The wait times is where this restaurant falls short. The average is twenty minutes when I drop by. Not my favorite, but I don’t mind going with friends to help pass the time.

Called in our order for pickup tonight. Everything in our order was correct. The order was ready and on time but the fries were cold. Very polite.

Alright, you are considering going to Steak ‘n Shake. So just left that sink in. Done? Good. So obviously you are in the mood for some food that tastes guiltily good. Meaning you know it’s not the best ingredients, it’s going straight to clogging your arteries, but you can’t get it off your mind. So do it! I personally recommend the chocolate banana shake with some garlic sliders and thin fries. The place is decently clean and has that classic vibe. So just give in, and enjoy the food. You can worry about everything else later :).

The service is horrible the floors is so dirty every thing about this place is dirty i dont understand how this place is still open

I’ve now been 4 different times to this location which is very close to our house. While the food is comparable to their other locations, the service is dreadfully slow and usually quite indifferent to you – even though the restaurant is not busy. I avoid this location and will control do so. I hope that the store can realize the problem and find better management.

Me pasa por confiar en las fotos.
Mejor no pongan fotos, porque los platos se parecen tan poco, que casi califica como estafa…

The food is okay but the service is terrible the waitresses are so rude and impatient and when we were trying to get sat she pointed us to our table and didn’t come back for another 15 min. Then when she finally took our order she took it so fast. If it wasn’t to late to find a another restaurant we would have left.

All my tummy can say is Yes highly enjoy there milkshakes recommend salted carmel, oreo cookie, and reeses: o)

Bad service. Very very slow. Waitress very rude. We waited 30min to be seated. We went thru the drive thru and waited another 40min. Bad service.

Took 30 minutes for my cousin and I to be seated. Waiter was a little rude and the food took longer to arrive then expected but it was fresh and good!

The night I went was busy but the service was nice and polite. They made sure that I was ok. There was someone on the floor making sure that people was not waiting long at their tables. I wish the customers would be more courteous and not act up as if they are 10.

The food was good. The service from the kitchen and the management was questionable. We waited at the door for 10 mins before we were even greeted. At last a server by the name of ‘Amanda’ helped and sat us. She wasn’t even aware she was our server at first but saw no one came to our table. Amanda was very helpful even with everything she had already on her plate. You can tell she was new in the industry and I wish her lots of luck.
It’s people like that who warms my heart enough to go back.

Came for a quick bite… Quick bite was not so quick as the drive thru line was so so long. We waited about 30 min in line to get our food. Which was only grill cheese. The food is good but at this location the drive thru at any night is always busy.
So my tip is if you are in a rush and see a line in drive thru think twice before ordering. …

I don’t understand how FAST food takes so long. The drive thru takes about ⁵⁄₁₀ min just for 3 sliders and if they’re taking too long they ask you to pull forward and wait meanwhile 2 cars that were behind u get their food and drive off.
If they ask you to pull forward I recommend you don’t do that. The reason they do it is because there is a timer that counts how long each car is at the window. management looks at this info at the end of the week. So when they ask you to pull forward it’s just to cover their asses. DONT DO IT
Going inside is no better. You wait 10 minutes to be seated another 10 to be greeted and to take your drink order another 5 to get that drink and hopefully take your order then about 40 min to an hour to actually get your food. I got so fed up I walked out
Management needs to learn how to delegate and manage their time wisely

It’s ridiculous that I have been here with my party of 5 waiting for our food for over 1 hour and 30 minutes. People that got here after us have already received their food and we are still waiting. Tables have been dirty and not picked up since we walked in. The party of 10 that sat at the same time of us have already paid and left and we are still sitting with nothing but our watered down drinks.

I don’t like to review fast food places because I already have low expectations, but…
I agree on the drive-​thru wait times being ridiculous. One thing that also bothers me is being forced to pull up to the stop sign and wait for my food there even when there is no one in line behind me. Not sure what that is all about.
The food isn’t bad, and it’s cheap fast food. But, there are things that would seem like common sense that they overlook. Putting a chili cheese dog in a foil pouch and then stacking fries on top of it is a bad idea. No one wants to rip open one of these pouches with melted cheese and chili stuck to the paper foil rather than on the dog.
So basically, I go here when I am desperate. It’s open early, and sometimes my schedule makes it the only place I can hit if I don’t want Taco Bell or Panda Express.