Robin’s Limo

Avoid Like the Plague! This limo company is HORRIBLE. I have never dealt with such unprofessional people in my life. The driver, Linda, showed up 15 minutes late, when I was told she would be 15 minutes early. She was very nice and apologetic so I was willing to put that behind us. When we entered the limo, the privacy divider did not work, we were unable to control the rear window and their were mechanical issues with the limo that forced us to pull over to the side of the road. The whole ride the limo made a very loud scraping metal sound. I called the office after our horrible experience and they acknowledged that the limo had just had some welding done that it didn’t take as expected. I was told the owner of the company was in Thailand and someone would get back to me once they had a chance to speak with him, I called the office 6 different times, over the course of 3 ½ weeks. I spoke with the «manager» Kim, Krystal and David. David was the only one who had any customer service skills– at all. Either way, NO ONE ever called me back. I tracked down the owner’s personal email only to be given a run around. He wouldn’t acknowledge my issues and told me I was being dramatic. Do yourself a favor and pay and extra $ 20 for Extreme Limousine out of West Bridgewater. I have always used them, but decided to go with a lower cost option. As the old saying goes «you get what you pay for».