Jo-Ann Fabrics Crafts

I called before arriving to this store to ask if they had a product in store and they were very helpful. They went out of their way to look for the product for me while I was hold. When I arrived at the store it was a different story. Their were employees working. One at the cash register and two on the floor. I just wanted to ask where can I find the product I called about and one of the employee on the floor said she was leaving and she was there to just delivered something. I searched for the product and managed to find it. The women who said she was there to deliver something and was about to leave was still there on the floor talking to her coworker. How rude! This isn’t the first time I experienced this kind of service at this store… I will drive the extra miles to go to another joann fabric store instead of shopping here!