Enterprise Rent-A-Car

I’ve had to drop of a rental vehicle here a few times and each time the staff was friendly and helpful. When I walked in I was taken care of quickly. They were also able to bring me to the auto-​body shop my car was at which was great.

Clean car but not a lot of choice in vehicle. It was a Mini Cooper and that was it. Sales person took no time in demonstrating the particulars of the vehicle other than the key.

Enterprise is good, but the Danvers Enterprise location and team is GREAT!
They’ve helped me out at least a few times (even when other nearby locations mess things up).
Thank you Jason and Co!!!

When I brought my car to the dealership for repair work, I was offered a rental car for the time my car was being serviced. I chose to take the car for a very small fee under $ 20.00 for the time I would have the car. I gave them my credit card info and thought all was fine. I had the car for about 4 hours, only driving to my home, then back to get my own car, and turned in the rental. The charge showed on my cc as I expected. A few weeks later I received a bill in the mail from «Enterprise citation department». They said I went through a toll on the Mass Pike… on the day AFTER I turned my car in. They charged my cc for the toll! It took many many many phone calls, one time the person actually told me she had been“too busy today” to deal with my issue, to different people at Enterprise who finally agreed I did not have the car at the time and told me they would refund my cc. This still has not been done, even though they said they refunded my card, as I have been checking with my card every day by phone! DO NOT RENT FROM THIS COMPANY!

All good. Total price was a bit different from my internet reservation, but the manager stepped in and made it right. Don’t hesitate to rent from this location.

I had a wonderful experience with these guys. Rented a car for a weeklong trip to upstate NY. Great staff. Will definitely use them again.

I will go out of my way to rent with Enterprise because this location is so good. Thanks guys for helping us out with a one-​way rental. You have earned my loyalty when I have a choice.

I’m not sure if I have the correct location, but as I recall everybody rotates from this location to the one near the Subway right down the road.
In any case, the gentlemen Pat that was working when I brought the car back with my girlfriend was awesome. We weren’t sure if we had a car and the insurance company who was paying for the rental had screwed us and we had to bring the rental back.
Pat was very accommodating and pleasant. He literally tried everything to help us out and his customer service (and sense of humour) was a great way to pass the time and lighten the mood of not having a car.
Great Customer service! If I ever need a car in a jam he’s the guy I’m going to!
Thanks again!