Lumber Liquidators

Went in to get a quote for my new house and was helped by Shainna who was more than helpful. After 30 minutes of myself being indecisive Shainna who was very patient, kind and made me laugh on several occasions I decided on the first step to perfecting my new home. Strongly recommend Lumber Liquidators to anyone.

I am a Real Estate Broker and I am partnered with a GC. We as a agency, have worked and referred much business the LL. I sell houses to flip investors and my GC handles all the remodeling.
I personally purchased a home and in the process of remodeling. I first went to Floor and Décor and found the material I wanted. However, based on our pervious experience I decided to personally go to LL and see what they had before I bought the bamboo at Floor and Décor. Shainnia is the one who helped me and my fiancé. Much to our surprise we found a descent bamboo on sale for 2.49 a SQ ft. We asked Shainna if she had the amount we needed. After looking in he back she said many have been damage. She then looked at the Miami store and found more inventory. My fiancé and I bought what the had usable in the Dania store and the rest in Miami. As much as we appreciate her hard work, she failed to tell us it was that store only and the only reason it was on sale because the majority was un useable. When My fiancé drove to the Miami store, they refused to give s the product at that price. Luckily I made Shainnia put it in writing and after 2 hours they finally honored the price.
When we finally got around to installing the floors, after the 7 day breathing time, we found out many of the so called «useable» material was broken. My Fiancé needed more material. So two weeks ago he want to the store to get more material. We where able to receive more material no problem at the same price we bought them for. Again, much of it was damaged. Yesterday I sent my vendor to go and pick up 8 boxes because the majority was damage from all the times we purchased this material. When he went to the store, he was given a hard time and they would not let him buy 8 boxes.
I had to get on the phone with Shainnia and ask what the problem was. She said her manager, DAMION, said we needed to buy all of there material in stock l if we wanted the same price of 2.49. I informed him of our experience and the reason we need more material is because the majority was in horrible condition. I wasn’t trying to get anything for FREE, but I surely should not have been bullied into buying more material than I needed.
My Vendor was there, I explained to him I needed that material because I was almost finish with my project and my vendor was set to finish that day because he started another job the next day. DAMION pulled the good olé leverage act. He was unprofessional, smart alike, telling me take it all or pay full price for the ones you need. The worst part is, he could only confirmed 6 boxes were in stock out of the 12 he forced me to buy. I had to finish the project and my vendor was there for over an hour trying to get material. I had no choice but to buy the entire 12 boxes.
DAMION reminds me of a sly used car sales man. No accommodation for customer service. BEWARE this guy DAMION really is a piece of work. I own a business and I would never treat them this way. Floor and Décor had better flooring I should have stuck with them.

We bought a gorgeous American Walnut butcher block countertop to make a large island in the kitchen. The wood is beautiful and well cut. The staff was very helpful, knowledgeable and quick. Lumber Liquidators is a great resource for quality wood. I’ll go back, for sure.

So glad my husband and I came here! They had a great selection and great prices too! We worked with Patrick who was very professional, answered all our questions and made the whole experience great! We would definitely recommend shopping here for your floors and make sure you ask for Patrick!

Their corporate office really does not care about their customer service. Be very careful about their warranty coverage. They will lie after inspection to make sure you lose your coverage!
We paid 16,000 for Bamboo floors and they could care less.
John, the installation person laid the Bamboo floor and the moisture level was not ready yet and the floors lifted and buckled and blamed my dogs for his mishap!
The areas of concern is not even in a place a dog could get into. Family room, closets, four bedrooms and hallways!!! All buckled, bubbles under the bamboo and lifting!!!
By the way, John, nice try they do not do their business in the house.

Shana was fantastic and knowledgeable.
She patiently explained all our flooring options and we eventually picked a dark bamboo.
Best of all, she worked with me and my sister to get the absolute best deal available! And this was during a busy Thanksgiving week. Shana,
thank you. You rock!

We had the most wonderful experience at Lumber Liquidators in Dania Beach. Richard and Shaina were professional, helpful, and made the purchase of beautiful flooring for our townhouse stress free and easy. There is a floor to match every taste and budget and the sales are excellent, We strongly recommend this business we can’t wait for our remodel to be done and walk on the gorgeous gray flooring.

La atención, la ayuda para seleccionar y escoger el tipo de madera o bambú para el piso y el servicio post venta han sido insuperable.
Si necesitan una atención personalizada y que le digan las cosas como son, pregunten por Darmian. Bien sea personalmente como via telefónica, es muy completa.
Despues está la calidad del material para el piso y sus accesorios que son de primera linea. Además está la instalación, m, uy profesional.
Really helpful the services and the support specially for the choice of the products. The installation is very profesional and the personal support from Darmian is Nº1, Need assistance? Ask for Darmian.

Shainnia was very pleasant, informative, helpful and competent in guiding me through this flooring purchase… I would always return for input on future sales…
The store managers, however need to be more vigilant and less rude re: their products sales pricing placement and practices… twice we came upon sales price posted on products, then told that the product was erroneous…

Superb customer service I have worked customer service for 40 years I know a thing or two about it.
We were treated with respect and courtesy our order was placed in our car with care and concern for the interior of the SUV.
I needed more products and my phone order was placed and my questions were answered with courtesy. My order was again loaded into my vehicle with care.

This place is useless. We were promised and guaranteed a date when we would receive our laminate. the date of delivery we were told the order was delayed another 3 weeks. If you absolutely fall in love with something here, order it at least 6weeks ahead.

I bought the laminate for the place I am moving to at lumber liquidators. The store is the one in Dania 33 004, the service was excellent, all of them very knowledgeable and guide you all throughout the process.
The laminate is exactly the color we wanted and quality — price we couldn’t find anything better. 10 mm thick with the moldings same color. The price was very fair. It looks beautiful!!!