Pizza Hut

Definitely not the best pizza in town. Took them a lot longer to deliver than it should have and I got sick after I ate it. I would have given just a one star but the pasta was delicious so it kinda made up for some of it

Always so fast & great customer service every time! Pizza is exactly as ordered just yummie. Love that cookie…

This place has one table. It appears the worker also uses her work as her daycare and there goes the only table. The first impression is terrible. The worker just appears to not care about business. The pizza I ordered was good, but I worried if it was safe to eat. The place just gives you a gut level bad feeling. Parking was good. Getting there was a small challenge due to traffic patterns, but nothing to difficult. Probably won’t go back there because it is not a place to go if you have children.

Husband called and ordered the new bacon stuffed crust. Pretty much never eat Pizza Hut, the only reason we ordered was this new pizza they are promoting. I go to pick it up and the lady tells me they are out of bacon so just regular stuffed crust. I wish they would have told us when we ordered or when they realized because I would’ve ordered something else. Pizza crust tasted sweet, hardly any cheese on the pizza or in the crust. Also ordered garlic knots, again, hardly any cheese and dry. Just a reminder on why I order Stuft Pizza or Round Table.

They continue to go downhill. This store is the worst, Have enjoyed their pizza when they get the order correct; but 9 out to 10 times they have messed it up, and they really just don’t care. The delivery drivers are very nice, not their fault. Several times they have substituted a side with another (which we didn’t want) without even checking with us first. They don’t care at all. Simple orders are routinely done wrong. Very disappointed that Pizza Hut doesn’t have a higher standard for it’s franchise stores.

Only ordered from this shit hole because my go to pizza place was closed. Worst customer service ever. They mess up the simplest order. Sausage and pepperoni and it comes only pepperoni. Called in to let them know they’re morons who can’t even make a simple order correct. Then this fool says next time you order we will credit you. I’m like I’ll never order from you again so what does that do for me. Not to mention I gave the delivery girl a 30% tip.
This place is the worst and pizza hut sucks overall I only ordered this shit because every thing else was closed. After checking Unilocal and seeing they have 1 star average it’s pretty clear this place is a dump. Avoid this place at all costs. It’s the worst. A group of monkeys could at least deliver the correct orders than this group of clowns. Amazing this place is even in business. Must be a lot of hungry drunks who have no other options than this dump. Would give a ZERO star if possible. NEVER ORDER FROM THIS SHIT HUT

Always very late. Food always cold. I don’t know why I keep ordering from them. Time to switch pizza places.

Always order from this location they are fast about there deliveries and efficient they always bring the food before they estimated time I’m very pleased with the service

Racist employees making racist statements while customers wait extended periods of time for them to fix botched orders. No way am I coming back to a Pizza Hut ever again.

I placed my order on line the timer indicator shown 15 min for the pizza to be ready! i got there to pick up my pizza 19 later and Milan the old guy he’s name badge said manager wasn’t even done putting the pizza together, he charged me for the pizza and told me it will take 5 min I say ok so he went back I saw him putting my pizza in the oven i! I was you are kidding me so I waiting 15 more min for the pizza to be done BTW the place was empty is not like they had 20 order in front of mine. ZERO orders in front of mine. What was the point of ordering ahead? If I have to wait 15 to 20 after the initial 15 ??
Don’t ever go there

They advertise that they deliver in less than 30 minutes or pizza is free. Yet it has been almost 45 minutes and we have yet to receive our pizza. After calling them about this situation, they said that they don’t follow that promotion even though it says on the website. We understand that it is the not delivery persons fault but the manager at that Pizza Hut. Clearly that bitch doesn’t know how to read the website cause it clearly states that the pizza is free is not delivered in less than 30. Maybe she should learn to read our language.

I was very displeased with this specific Pizza Hut. I ordered two orders of breadsticks and a bottle of mtn dew. The deliver guy showed up an hour later and forgot my drink in the car, when he left I went to grab a breadstick and found out they didn’t put any seasoning on them at all. I ordered regular breadsticks and cheese breadsticks. The cheese was hard as well, as if it had been sitting there for a while getting stale. I called and asked for a refund and they offered me store credit for my breadsticks which I kindly accepted. I then called later to place an order with my store credit for more breadsticks and they had no store credit under my name. Will not be ordering from this location again.

The guy on the phone was rude and unprofessional I’d rather starve than ever do business with them again. If there was a grade in school for them it would be a big F

I have been ordering periodically from this location for the past 10 years. Lately they have gone downhill. The delivery drivers are good, they are polite and friendly. Once again I ordered online and added EXTRA WELL DONE to both of my pizzas orders. This time it said 1.5 hours for delivery so I called and asked if I could pick it up and they said fine come in 20 minutes which I did. When I arrived they were pretty busy and seemed very disorganized, constantly opening up the done pizza boxes to see what order it went with, After about 5 minutes they brought out my pizza’s, I checked them and they were obviously NOT well done, I mentioned this too them and this girl said well they are pretty well done, I looked at the bottom of the crust and it was barely done. She said it would take 7 minutes to put them through again, fine I’ll wait. When they came back one pizza had been refired the other was exactly the same, only colder. The girl said were we supposed to do this one too? I said yes, then she changed her answer and out right lied and said they were both out through again. Not good! Will not be ordering from them for a while!

You have to be kidding me– I had the manager named Ryan who supposedly is the new manager treat me like absolute dirt– I don’t even know how to respond to his rudeness When I asked him about my pizza and why it wasn’t there he claimed my phone number wasn’t related to an order and said that any other way of looking it up isn’t possible. When I pushed him further he angrily said that he was behind in orders about an hour and a half and took zero responsibility even hanging up one. 10 minutes later the pizza showed up and I asked her about Ryan the manager, she kindly said he was nice but new (week and a half new) I told her how rude he was she shook it off and collected her tip. I called Ryan back to get his corporate telephone number only to receive rude behavior, a wrong phone number and him hanging up on me. I Get it he has a sweet speaking voice but PIZZA HUT are you
? Worst Customer Service Award to Ryan and I know with a solid heart I am not the only one who experienced his rudeness.

The general manager (or at least one of them… I think he was from a different country. He had a thick accent. Middle Eastern maybe.) is so extremely rude to coworkers and customers. I will never go in there again. He yelled at me after giving me the wrong pizzas saying it was my fault. My fault? He is rude and insane. Worst customer service ever. WORST CUSTOMER SERVICE EVER!!!

It was August 2013 when I called this place to order pizza’s for my little brothers birthday… oh it was a good day until I called this place… that comes straight out of hell!!! We have ordered pizzas before to be delivered to the park and yes they have always done it but in this case the old middle eastern dude that answered the phone had a HUGE stick up his ASS!!! He was rude and angry! He asked for the address like someone had just asked him for 10 free pizzas or stiffed him by stealing his car. He yelled «We dont deliver at parks!!!» Ok, you dont deliver at parks? Thats ok but for God’s sake you don’t have to YELL! I kept my cool because it was my brothers birthday and everyone was happy and excited to get pizza and I didnt want him to spit in the food. But then oh man but then I yelled back and I called him names right after he called me names and we went back and forth like 2 elementary kids!!! Never in my life have I done that!!! In the end, we ordered from Costco for half the price and twice as many. Guess what? Costco has better service and better tasting pizza.
IT’S A WONDER THEY ARE STILL IN BUSINESS!!! STAY AWAY FROM THEM!!!

WARNING. This is a franchisee owned store, which usually I don’t have a problem with, but they refuse to accept most if not all the coupons that are promoted by Pizza Hut corporate. It’s pretty frustrating and made the entire process of ordering and then rehashing out details so that I’m not about to pay $ 17 for a large pizza into a huge fiasco.
The extra star is for the current employees who are always friendly and hard-​working, I just think they have a very cheap owner/​boss/​employer to work for.
The actual food is fine and consistent with most Pizza Hut locations.

Putting 4 stars just because of the horrible 1 star review that’s been sitting on here forever now. Pizza Hut itself isn’t the greatest pizza, so when I order it i definitely don’t expect it to be. But I’ve ordered here a few times and I always talk to the same gentleman who is always seeming to be working really hard and is soo nice, I don’t think I’ve ever dealt with a nicer harder working person at a Pizza Hut. People are usually so «bored» sounding, Or dont seem to really care to be there. I’m not saying it’s great food, but the hard worker at this location deserve more then 1 star.

This is for the one located in Dana Point, in PCH, California. Do yourself a serious favor and do not order food from this poor excuse for a pizza. Everyone knows it is all corporate these days for this business, but the corporation either does not care of have not got the news. Or even worst: they are making money by doing exactly what they are doing, which is sell you the biggest load of crap disguised as a pizza. The Stuffed Crust Pizza? What they put inside the crust is not even cheese! Is one of those cut corners alternative to fool the innocent consumer! The sauce is practically inedible. I can imagine how the culinary aspect of this whole operation has been replaced by this bland, unappetizing formula that shouldn’t work, but lo and behold, it does make money because people keeps coming and eating at this dismal place.
The toppings are scarce and strategically placed to give the sense of a nice looking pie, but do not be fooled! When you eat it all pretensions and disguises fall apart, this pizza is at the lowest place a pizza can be. Who gives a hoot if the franchise is marketing this blob in national television and says (as of late) any size, any toppings for $ 10. This is the worst $ 10 a person can spend. We had 1 Large Stuffed Crust with several toppings, 4 people could not even eat the first slice. Same with Large Thin Crust. This is a red alert. I have no personal vendetta against Pizza Hut but after this fiasco I would like to warn any and all travelers who might be in the area from making the same mistake. Acid Indigestion, terrible taste, a blunder where the money spent could have been spent in so many better ways. Pizza Hut is a shadow of what it used to be, they are coasting on the dollars of good people who still believes is a great pizza.
1 Star.