St Francis Heights Nursing & Rehabilitation Center

Wife here now for four weeks. Left alone in her room. I visited the activity room at different times and only once did I see 5 patients next was a religious station on tv were every one had to watch. Other wise no activity at all constantly had to talk to the dr about pro it doctors prescription. He thought his opinion was more important than her privet doctors. Can’t wait to get my wife out of here before she goes completely blank

My mother was here for two weeks. The housekeeping staff was very nice and appreciated being acknowledged. My mother needed assistance for moving, eating, and toileting while there. I wonder if the CNAs only did these things according to a strict schedule? Everyone always seemed so busy doing something else. She waited a lot. One sibling liked the place. Me, not so much. Oh, the Physical Therapy staff WAS very attentive, Nice roommate

Some things just get better with time. My mom has been here for a year now and I’m amazed that the quality of care is even better than I first thought. From the admin desk to the red room everyone treats mom and all of her visitors like family. Jesse runs that front desk like a well oiled machine and still makes time to treat the residents with kindness and yes, even love. The nurses, the CNAs, the social workers and every janitor takes the time to help if you need them.
WE ARE GRATEFUL.

I don’t know why my first review was not recommended by Unilocal.my mother has been staying here for more than a year. I usually come visit her in the evening. they had changed for the better. but has always maintained a clean facility since a new takeover few years back. cnas who are assigned to my mom are friendly and approachable. there has been bumps every now and then but as a nurse myself I know they are trying. nurses are cool. and her roommates are quite interesting.

My husband was at St. Francis Heights for four weeks in July 2012. He has Parkinson’s Disease with dementia. When he came here from the main hospital, he could barely stand or walk and his balance was very unsteady. I feel he received wonderful care at St. Francis. The physical therapists and occupational therapists worked with him 5 to 6 days a week; they are friendly and knowledgable, and included me so that I could learn to help my husband at home. The PT and OT helped him regain his balance and strength, so that now he is home and using a walker to get around. I like the rehab gym at St. Francis because it is larger than other ones I have seen, AND it includes a kitchen and bathroom so that patients can practice the skills they need at home. For example, my husband was able to practice getting in and out of a shower so that when he came home he knew how to do so safely.
The Fine Dining program at St. Francis is also worth mentioning… he enjoyed the dining room with flowers on the tables, juice in real glasses, and occasionally music.
He was in a room with only one other person and by a window.
No SNF is a fun place to be, but this is definitely one of the best. I’ll just mention that my husband was in another SNF in the area in June 2012, and he and I both liked St. Francis Heights much better.

The facility was clean, one of the CNAs was nice, that is why I am giving it one star. It took over an hour before they came to check in my dad when we arrived. We had to hook up his oxygen machine ourselves. He had a slow swallow after having a stroke, the nurse fed him applesauce and before he swallowed put the breathing mask on dad. He nearly choked, the applesauce went into his windpipe. Then they would not call 911, my daughter had to call on her cell phone. I would not recommend this facility to anyone!

My dad is currently a patient at Sir Francis Heights and normally I would give this a really good rating based on feed back from my dad, but sorry no can do this time. I’ll leave it at that cuz I really don’t wanna dog the place while my dad is a patient there.
…and like Forest Gump says, «that’s all I got to say about that.»

One of the more pleasant snf. Could be better so can everything else right? Its clean and the staff are very friendly and attentive. The maintenance staff are constantly cleaning, painting or fixing things-​a good thing. My grandpa was at a different snf before coming here and it literally was hell on earth it was dirty, old and depressing. This place was a breath of fresh air.