Wyndham Garden Dallas North

Where Ed Hardy and Las Vegas came for a tryst in 1994 which resulted in an unfortunate design abortion. While the staff was pleasant, one can tell they are also mortified to be here. Our very clean room can best be described as medieval crested carpet meets Asian drapery, meets gold wingbacks, meets black lacquer, meets a colonial styled bathroom. This hotel has a dissociative personality and creepy low ceilings/​hallways that feel like you are in office hell. Our room was painted a shade likely called «Taliban Cave,» giving it an even more claustrophobic feel. Again, lovely staff trying to muster through their Design Stockholm Syndrome but I’m reembarrassed to be staying here

The front desk staff and lobby were amazing… The hallways and room– not so much. But the main thing was the bed was comfortable! I would’ve liked it better if the ceiling was clean– that’s just weird to me

So… I’m just now completing an 11 night stay at the property, this was my company’s overflow hotel. Do not be misled by the disgruntle American Airlines passengers who left poor reviews, I’m certain they were simply upset because their flights were cancelled which is the reason American Airlines sends people here… met enough during my 11 night stay.
This isn’t your average Wyndham… it’s a little more of a hip feel due to the décor; however, don’t let that turn you away. It reminds me of an Aloft hotel with a touch of sophistication. The General Manager Zachery went so far above & beyond to ensure not just my stay was pleasant, but I witnessed him consistently making himself available and checking on others as well — Southern Hospitality at its FINEST!
So, let’s get down to it!
The Bar — Rito, the main bartender has been at this property nearly 20 years. After his first time meeting me, he remembered my name as well as what I liked — not just for me, but for the 11 other people who was also staying at the property with my group. Excellent, way above average service! There was a female bartender as well, she was decent, I don’t recall her name.
The Front Desk — I encountered about 7 employees at the front desk throughout my stay. All VERY pleasant!
The Gift Shop — Pretty basic gift shop. I’m not from Texas so I needed information on different places. Although she did not have to, the female working in the store compiled a tourist list for me and was very friendly.
The Rooms — The most abnormal feature for this Wyndham that you will notice is THE CARPET! It has cursive Ns on it… this was not always a Wyndham, it was once called Night hotel, was also a Nightclub som me years ago to my understanding — great carpet, just has a design on it… if the carpet bothers you… you’re being too picky, it’s just carpet, you don’t live at the place! Nice flat screen TV in the room. Spacious bath tub. Beautiful Crown Molding along the ceiling in the room — many upscale hotels don’t even have crown molding so yes, I was impressed at that. Nice size desk in room accommodated both of my laptops. Unique headboards in the room, they are gold with rhinestones — -bed is comfortable which is all that matters. No bugs anywhere, at all… AND TRUST ME, I WAS LOOKING!!! I hate when hotels have a shortage of plug outlets; however, they won me over there as well… no shortage of outlets for me to plug in my various devices.
Overall — the level of service I received from all the staff was TOP NOTCH, from the shuttle drivers (I encountered 4 different ones), to the bar staff, to the management team (neglected to mention I met Will (Director of Sales and Marketing as well), to the front desk staff, to the Housekeeping Team, to the Restaurant staff… all AMAZING service!
I stay at all kinds of properties OFTEN, from Holiday Inn to Ritz Carlton — this easily stands next to any of my BEST hotel experiences I have ever had!
***Most memorable thing I won’t forget: I told the General Manager Zachery I wished we had microwaves in our rooms — 2 days later, brand new microwaves were installed***
–other helpful information: The hotel has multiple washers & dryers on-​site, there is a breakfast & lunch buffet, the food in the restaurant is great, the buffalo wings are wonderful, there is a dance class on Tuesdays in the ballroom area in the afternoon (sort of a salsa style of dance), they have an outdoor pool.

This hotel is just no. It looks like a strip club without the poles, complete with weird stains on the curtains. The bathtub was rusty. The heater doesn’t have an off button and randomly is on full bIast. I waited for the shuttle forever and finally gave up and took an über. Thanks American airlines for cancelling my flight and making me stay here.

I met my cousin in Dallas because it was the halfway point for us both. He found a groupon for this hotel. The are isn’t very nice and doesn’t feel very safe, but I wasn’t aware of that before we came. The hotel is like a maze and the hallways are creepy. The hotel has a feel of a pay by the hour motel. The décor in the rooms does not match the feel of the hallway, or the strange blue lights in the lobby. I found hairs that weren’t mine on the sheets when inspecting for bugs. I could hear the neighbors slamming doors and coming in and out all night, as well as other sounds… The toilet kept making noises as if every time someone flushed the toilet anywhere in the hotel, it came through our bathroom. It was strange. I will say I have stayed at a worse hotel, but I wouldn’t stay here again. Not the Wyndham experience I’ve previously experienced.

Never again. I was stuck here because of an AA flight fiasco, and I gotta tell ya, it was a joke. The only reason I gave it 2 stars instead of ZERO is because of the courtesy of the staff. The food was far below sub-​par to the point I was concerned about food poisoning, but it was «made right». But, seriously, I should have to be concerned about my health before I eat? The décor is like ’70’s disco meets ’80’s tragic wanna-​be disaster, and I swear that the feel was a «room-​by-​the-​hour» vibe. And what I witnessed at the bar totally supported that. Again, the only saving grace at this vile hotel was the service of the staff.

This place is gross, well at least MY room is. American Airlines put me up here after I missed my connection, that’s the only reason I’m here. Shuttle was nice, driver was nice, check in was nice, room is disgusting. When you walk in you’re bombarded with the stench of incense and patchouli or sandalwood or some other intense musky smell (which is fine in moderation but not what I want in a hotel room. The counters are dirty, someone spilled something and it obviously didn’t get clean up properly. Toiletries they gave me seem to be either used or leftover (there’s sticky crusties on them). Bathroom isn’t too clean either. The whole place looks like it was supposed to be nice trendy place but they utterly failed. It needs some love, sht is falling apart… and this décor is god-​awfuk

I stayed at this property over the New Years weekend with some friends. Upon arriving at the hotel, you notice that it just looks, well, odd. This place has an identity crisis. They’ve obviously taken time to update the lobby, restaurant, and large ball room/​dance club. It’s trendy, class, and want-​to-​be all at the same time.
Our room was okay, with the exception of the too-​firm bed, the black wooden bed frame that’s designed to kill your shins (really — get rid of those), an A/​C that was possessed, and rude-​as-​can-​be neighbors who were constantly slamming doors (a group of young girls, actually). The room was clean and cozy. The bathroom was adequate, but being a Wyndham property, I expected to see more Wyndham logo’ed items in the bathroom. Instead it was some off-​brand looking products in strange black containers. It just didn’t fit with the Wyndham feel.
In fact, this whole hotel doesn’t fit with the feel of the other Wyndham properties where I’ve stayed.
Upon returning late from the Cotton Bowl on New Years Eve, we were greeted with a huge party in the dance club near the front desk. Even though we were staying at the hotel, we were routed all the way around the other side of the hotel through a gauntlet of hallways and elevators. The music could be heard and felt in our room. It didn’t quiet down until 2am. On the way to our room we encountered several people drunk and sitting in the hallway and the smell of cigarettes and marijuana just freshly smoked. That party turned this hotel into a temporary frat house that we weren’t expecting.
We did have to call the front desk for help with the TV remote that wouldn’t work. They quickly dispatched a maintenance person to fix the issue. So, at least this hotel has that going for it.
I wouldn’t come back here again. There are better hotels for comparable prices in better areas of Dallas.

Only reason I checked in here was because American Airlines sent me here to stay overnight because of missed connection. Shame on AA for choosing this hotel for their passenger. It’s 15 miles away from airport. Shuttle took forever to show up, 45 min wait for me and 1 hr 15 min for some other fellow passengers. Everyone who called the hotel for shuttle, the operator told them it would be there in 15 min. Even the manager I spoke to told me the same…15 min. 40 min later when the shuttle finally showed up, the driver stood up and announced the delay wasn’t his responsibility, nobody cared. Then he announced he was there 40 min ago, many of us just laughed at him because we were waiting at the same spot for over an hour. Then he went on saying «it’s not a hostile environment, it’s a courtesy shuttle»…none of us cared. The shuttle itself maintained its courtesy alright, cause it couldn’t talk, but the driver was far from courteous. While checking in, I noticed the lack of courtesy from the front desk Clark as well. Feels like Wyndham doesn’t believe in courteous customer service… sad!
The hotel itself is a bit out of place with its deco. The lobby is a bit tacky with its blue lights and chandelier. It has dark carpet all over the place, not sure if it is inspired by Gotham city. :) Bathroom could use some proper care, silver paint over the damaged mirror frame couldn’t really hide the dents. They even slapped a pic of the weird bearded guy from the Wyndham tv ads. That didn’t help the cause at all. The room has the same dark carpet, dark paint and strangely a dark valance with Chinese writing on it… couldn’t really relate that to anything else in the room. Maybe everything here was made in China and the Chinese supplier threw the valance for free. :) I am not even going to try the food here. Planning to get over this night and leave in the morning for airport never to come back.
#onetimerhotel
#Airwolf

Rude receptionists over the phone. Useless service. Condemn this place.

was sent here from my airline for being overnighted in Dallas. My carry on was checked at the gate before being bumped so I had no deodorant, toothbrush, or contact case. The driver (George) was very friendly and informed us that there was a gift shop that I could purchase it. Get to the hotel at 11:30pm and it was closed. As others have stated, the lobby was lit up decently. Looked somewhat modern and up to date. There is an overpriced restaurant that George informed us that for the coincidental price of the dinner voucher ($ 12), they will give you a cold sandwich with chips, bottle of water, and a protein bar. It too was cold. So not only did the flight delay cause stress and not eating since my previous airport, DFW airport’s restaurants were closed and the hotel’s bar, restaurant, and gift shop were all closed.
The check in process was quick. The directions to the room down the old, musty hallways left a lot to be desired. The room itself was clean. Nothing I would write home about but it was enough to sleep in. Wifi was slow (about 2 Mbps). The next morning, I found out the breakfast was NOT included. For the breakfast voucher ($ 7), I could have fruit, cereal, or oatmeal. They wouldn’t allow you to have any of the hot breakfast.
I would not ever pay to stay here

This is a Wyndham? What the heck happened to Wyndham? This place is probably the worst hotel I have ever had the displeasure of staying in. Part disco, part cheesy bar, and 100% tasteless. I cannot imagine that Wyndham allows their name to be displayed on the grounds. Headboards of gold, fake alligator with fake diamonds, black (stained) carpet with giant «M» monograms, low, uncomfortable platform beds, totally black furniture (except for the silver AND gold fixtures in the bath room, all accented by some totally out of place Chinese characters stenciled above the drapes just do not give one the feeling of a fine hotel. I honestly thought this place was more a hotel that would be rented by the hour or two rather than a hotel American Airlines would send stranded customers.
Stay somewhere else, and if the Airlines try to send you here, refuse. this place is dark and dirty, walking across the floor in the room barefoot is scary.

This isn’t the worst hotel I have been in, but it is most off for a «Wyndam». Is this their new line of «dark hotels»?
The minute you walk in it’s like South Beach blew into Dallas. Andy Warhol pictures, metallic sliver and gold seats and black carpet. The huge chandeliers are part goth, part glam.
The front desk clerk was friendly enough, but gave a vague description of where the elevators were. I finally found them and went through so many halls just to find my room.
The hotel décor is called «Night», hence all the dark colors and carpeting with a script letter «N» all over it.
My room was clean, the bed was comfortable for the most part. It just seemed like I was in the twilight zone with the décor.
I would not stay at this hotel if I were not on business.
However now I am questioning the reasoning of the business I am here for — why their vendors chose it!

I left my headphones in my room. I left a voicemail for the lost and found personnel. I have yet heard back from them.

The airport gave me a voucher to stay here after my plane was cancelled. When I walked in, it looked very. dark disco. Huge chandeliers and very club like. It looked like pop art threw up on the wall. Very tacky.
My room was dark, a dark grey on the walls, black furniture, hold headboards and shades. Also Chinese writing on the shades and weird lettering. Very tacky. U didn’t have any problems with bugs but I did itch all night maybe out of paranoia. I would never nook this hotel with my own money!
Oh! And continental breakfast isn’t even included! It’s $ 13!

ZERO stars… This hotel is terrible. They don’t care if you stay with them or not. First, waited on shuttle for an hour that never came– after calling hotel twice to check status and being told both times, it will be there within 10 minutes. Never showed. Then I walk to in to the hotel, Harlo or Harlem whatever his name was mumbles under his breath, didn’t say hello, slid my key to me. I had to ask if this was my key and where the elevators are. And to not be greeted by him in the am really set the day off to a great start! He should be fired! He has no business at the front desk in a hotel or service industry for that matter! This was late night ⁸⁄₂₁ and early am ⁸⁄₂₂.
I will never be back and American Airlines needs to find a better hotel to send people when flights are delayed! Absolutely terrible experience I’ve ever had in my entire life was right here! Wow!

First and foremost, before you read this review, book elsewhere. Just to save you some time and energy.
This was the worst hotel I’ve ever stayed in, hands down.
When you walk in the door, you’re greeted by strange, club furniture and pop-​art throw up. Lots and lots of Warhol memorabilia.
We check in with the rude lady at the front desk. We came into the city to photograph a wedding the next day, so the two of us are carrying like five bags a piece. She doesn’t offer any cart or help or anything, which isn’t a big deal. It just would have been nice to have been offered a cart, especially since for the next 15 minutes we wandered around the oversized, empty hotel trying to find our room.
Upon finding our room, after going back and asking for better directions, one of our keys doesn’t work and the other one was a little intermittent. The keys of couple checking in across the hall both didn’t work either. They had to go get them reprogrammed at the desk. For the time we were at the hotel, we could hear several people down the hall whose keys also didn’t work.
The room was dank and humid. Not just Dallas humid, but like a cave humid. Large king size bed, 36″ television, weird but cool decorations and furniture.
We are exhausted from the 6 hour drive from Lubbock and were going to take a quick nap, so we hop into the bed to discover that it’s wet. Like wet, wet. The comforter, both sheets, mattress pad, and all fours pillowcases — WET. The towels in the bathroom are even wet.
We’re so exhausted we don’t even call the desk, we just pull them off and go to sleep. Sleeping with a wet pillow is a bit frustrating, so I tried to take a hair dryer to it for a bit, but it started to smell incredibly mildewy.
It was all downhill from there.
It rained all weekend and the windows leaked puddles onto the carpet.
The toilet leaked puddles onto the bathroom floor.
There was a ton of trash behind the dresser.
There was weed and cigarette smoke in the hallways.
We finally called the front desk and asked for new sheets. They brought some but they were the wrong size.
Awful staff. The lady that checked up out didn’t ask us how everything was, or say thank you or have a good day or anything. She said «you’re good» and walked away. Lol.
Also, there’s A TON of stupid construction around the area, so to go somewhere that is just on the other side of the highway a mile away, you have to go 30 minutes out of your way. It was really annoying.
Moral of the story, don’t stay at hotels that don’t offer complimentary breakfast.

Walked in, amazing eclectic interior decorating. Art everywhere. Definitely amazing energy.
Downfall? Awful service. Booked a hotel room at 1:30AM online (technically Friday, but Thursday night) and the concierge made us wait until 3AM before getting into the room. They said the website and their computers were on different times and it was still Thursday in their computer systems. But Friday online. That we would have to wait until noon check-​in time Friday OR they could let us have an early check in (preferably, duh) but we would have to wait for them to flip the system over to Friday from Thursday because apparently it was still Thursday in their systems.
I asked politely when they would have a room for us available and they said it would at least be an hour. We were dealing with a guy who had an attitude then a lady came over to handle the situation and was very passive aggressive.
Long story short they had a paying customer patiently waiting, being polite and they were very rude while they were sitting there trying to explain policies at 2AM.
Room was great. Interior great. Awesome setting. HORRIBLE STAFF.
If they hired better staff, it would definitely improve the place to 4.5−5 stars. Highly recommend it to the hotel.

The WORST HOTEL I EVER STAYED IN MY LIFE.
Bugs in the room.
Bugs in the bathtub.
Carpet is old and dirty.
Blankets are wet.
No replacement.
No room was available to change.
AC doesnt stop.
Sxxt left in the toilet.
I have proven photos taken.
Asked for service request but front desk rejected bcuz she was alone.
Room service doesnt pick up phone.
Will take serious action during day.
WARNING. DO NOT WASTE UR $$

We had a long day of delays and random picked a hotel. We felt very welcomed by the staff. The hotel was very unique which made it fun. The manager at check in was friendly and upbeat. Thank you Paul! We had a few drinks at the bar and enjoyed our conversation with Joey. Great bartender! The room was nice and we slept great. The next morning the roads were icy and has 4 in of snow. The manager (did not catch his name) went above and beyond to shuttle us to the airport in time for our flight. We are very happy with our stay and the hospitality. Thank you!