Today my husband and I came to have a fast lunch! We had a coupon for a free Whataburger. The order taker was not sure how to ring it up, as we also ordered a meal for myself. He asked his co worker, she was not sure, finally the manager came over punched a couple of buttons and my total was over 10 dollars, using the coupon. Ok, so I thought it might be a little high, since one burger should have been free with the coupon. As it turned out, the manager charged us for an additional hamburger, never took off for the free burger with the coupon we used. No time to go back and get it right. Not happy with the service, as we left, someone was coming in from the drive through because their order was in-correct.
Brian E.
Tu valoración: 1 Dallas, TX
OMG… Just now. Employee: what can I get you? Me: I’ll take the Patty Melt Employee: A what? Me: The Whataburger Patty Melt(pointing at the large picture of it right behind her face) Employee: What number is that? Me: I don’t see a number it’s called a patty melt. Employee: oh I think I see it. What kind of sauce would like on it? Me: how about the sauce that comes on it? Employee: Do you know what the sauce is called? Me: I assume you guys call it the sauce that goes on the Patty melt? This went on for a couple of minutes. I mean, what in the world goes on at the training sessions here? There really should be a hidden camera and turn that video into a web-show… I’m betting it would be a comedy hit! So ridiculous. Pull your head out already.
Anabel V.
Tu valoración: 5 Dallas, TX
Fast efficient yet busy. This us one of my fave favorite wataburgers fir their speediest and efficiency
Jimmy L.
Tu valoración: 5 Dallas, TX
This is the best whataburger I’ve ever been in. The staff are really nice, it’s always clean, and the lobby is open late. The food is always awesome, and I’ve never had them mess up an order.
Michael Y.
Tu valoración: 4 Dallas, TX
Stopped in for Breakfast mid Saturday morning. Not too busy inside. Nice attentive lady named Shirley took our order, brought us our food & checked on us later. If only ALL fast-food employees were that pleasant!
Abbey W.
Tu valoración: 1 Dallas, TX
This location is absolutely terrible. Every single time I go to this Whata, they mess up my order. Cheeseburger with mustard, ketchup and pickles. Not difficult. I keep going back because it’s less than half a mile from where I live. When I informed the guy at the drive thru my order was wrong he said,“no it’s not. That’s what you ordered.” I would never order the works on my burger. Most of the workers are visibly stoned. Usually I don’t care, but at least be a functioning stoner. Done with this location.
Chris S.
Tu valoración: 3 Chatsworth, CA
How do you truly rate a fast food chain? We all know what to expect from a Whataburger. After all, this is Texas and the state is littered with them. It’s the same low grade fast food, we all have become accustomed to. Sure, it’s better than McDonald’s, but what isn’t? What I can tell you is this location is always clean, the staff is friendly and even when it’s busy, you food comes out quick, and isn’t waiting for you under a heat lamp. We ordered burgers the way we wanted them(with this, without that) and they still arrived within three minutes, the exact way we ordered them. Basically, if you’re in the mood for chain, fast food, this location shouldn’t disappoint you.
Dena F.
Tu valoración: 1 Dallas, TX
Of all the places that eff up my order, this location wins the prize for consistency! I suggest drug testing the employees because there’s no way the manager can possibly be this bad without genuine effort or narcotics!
Katy K.
Tu valoración: 5 Dallas, TX
Employees are so sweet, kind, helpful and attentive! And, of course, a great burger. Also, very clean! I dropped a couple fries on accident and they were right on it and were really nice about my clumsiness.
Nick M.
Tu valoración: 5 Lower Greenville, Dallas, TX
Pleasant experience! The staff was friendly the place was clean and the food was fresh.
April S.
Tu valoración: 4 Sulligent, AL
There are two Whataburgers about an equal distance from me, and I always choose this one. Okay, that being said I haven’t actually been inside… But let me tell ya, the drive-thru here is super fast. I’ve sat at the other one near me for 20 minutes for food and they forgot to give me back my debit card one time. That’s never happened here. I think this is an as-good-as-it-gets Whataburger. I usually visit in the mornings on the weekends and the food is always hot and yummy and they’ve never messed up my order. Thumbs up!
Zeke T.
Tu valoración: 4 Dallas, TX
Brand new store! Can’t complain to much. They have a good location and the food is pretty much the same. Three cheers for the Honey Butter Chicken Biscuit. Best thing they have. Too bad it is only in the morning. :(
Jeremy G.
Tu valoración: 5 Northeast Dallas, Dallas, TX
This is among the top Whataburgers I have been to. The drive thru is efficient, the dining area is super clean and the staff is friendly and respectful. I have never had anything short of a wonderful experience at this location.
Stephen W.
Tu valoración: 3 Dallas, TX
Brand new store in the Timber Creek shopping center(NW Hwy and Skillman). Nice and clean inside. Worst fries I have had in my life. Not sure if they were leftovers from the day before or not fully cooked, but they tasted stale and underdone. The burger was fine; the place is what it is.