Texas Air Zone, LLC

Texas Air Zone installed the new replacement HVAC system in our older home, including ducting, with new returns. The price was competitive, the techs were professional and polite. The new Carrier system they recommended is great.
I also use this company for my commercial referrals.

Have used Texas Air Zone 3 times. Isaac and Mark were the service technicians. Both were on time, very professional, and honest. If you’re looking for a great company with honest and dependable people that will treat you right, look no further.

Texas Airzone Short review
Texas AirZone installed 2 HVAC units (complete system, including ducting, condenser outside, furnace and coil inside and new thermostats 5 days ago.
First the estimate:
Chris (co-​owner) was my first interaction with the company for an estimate on the new systems. He showed up on time. He’s super professional, very personable, respectful, and all around nice-​guy. He went above and beyond. He found things that no other company had mentioned or offered. He didn’t have to do this, but he actually went through 2 crawl spaces with his nice clean shirt to find out if it’s possible to do the kitchen A/C’s new vent. Then as promised a day later I received his 20 page plus estimate with 4 options on systems. Range in price was reasonable and the choices all made sense and allowed me to compare efficiency and price on these multiple different units. In the end I choose a middle of the road system, and on his recommendation I feel like I made the right choice. It was painless. Their price wasn’t the lowest (but close) but was very reasonable and for the amount of work that the installers did, it was probably the best value out there.
Off to the installation:
Pablo called me and set up a time to arrive which he was on time. He’s the head installer. It took 2 days since I had so much duct work and extra work that needed done. Pablo is very knowledgeable. He’s a nice guy, and takes significant pride in what he does. He enjoys his work and it shows. I wanted an easier to move-​around-​attic. I wanted better air flow. I wanted some ducts moved around. I wanted it done right. But I had no expectation of what I saw when I came back home at 3 pm that first day. It was a huge surprise. My attic was now open. I had so much more access. I know I told him that I trusted him and I just wanted an open attic and whatever he thought would be fine. But I only had pointed to 2 or 3 ducts to be moved. He moved most of them. Wow, what a difference. I had not expected the amount of work he had already done. And this was day one. And low and behold, I had new steps in my attic and he had made a new platform and walkway. I almost couldn’t recognize my own attic. Seriously, I don’t remember any of this on the contract (and not a cent more was charged for all this extra work). And then the 2^nd day, more of the same, walkway extended, hand rail installed for easier walking up to my attic, new vent placed with roof flashing. He (and his team) didn’t have to do all this extra work. But that’s how Pablo is. Pablo goes above and beyond what’s asked of him. No one at Texas AirZone asked me to write this review but I think to help my fellow Unilocalers, I want everyone to know that in Dallas, TX, there’s no company that I trust more with my HVAC than Texas AirZone. I will update as I get my first service but I will expect nothing less than superb twice a year service from this company. I know I won’t have to worry about my system, easily for the next 10 years but because of the care that Pablo took with everything, and installing everything not only to code and to manufacturer’s specification and instructions but going above and beyond, I expect my new systems to be problem free for much more than 10 years. I know that Texas AirZone, Chris and Pablo and whomever I work with in the future will go above and beyond what I expect of them and they’ll do it, because they think it’s the right thing to do. I don’t know if they made a whole lot of profit doing all this work for me (it couldn’t be that much), but they have made a customer for life and I will make sure all of my friends and family members use them for any of their HVAC needs in the future. Speaking of that I had a friend visiting from out of town this weekend and he was so impressed by their work that he’s asking me if they do any installations in Houston. Not sure, but I will ask. I never met Gary, the owner, but if I ever do, I will shake his hand, and tell him what a gem of company he has created, what a great guy Chris (co-​owner) is, and how amazing Pablo is. I will stop here but trust me, I could write so much more. I have before and after pictures of my attic and if there’s ever a way to upload them, I will, since seeing is believing.

Extremely professional. These guys really know there stuff. Great customer service. Couldn’t be happier.

Cannot say enough about Texas Airzone. We have never dealt with such professionals in an AC/​Heating company. Techs are knowledgeable, thorough and on time. We have seen it all over the years, and we’ll definitely stick with Texas Airzone.