Professor Plumb

All it says is how great your emergency services are and I just called and was told the earliest they could help me was TUESDAY. Seriously? I told her we can’t use the toilets without the water pouring into my backyard. Very helpful. Thanks for nothing. I would not recommend calling these folks if you have an emergency.

Very, very, very thankful to have found Professor Plumb via Unilocal.Coming from out of town, I didn’t really have anyone I could ask for recommendations for an honest plumber. So before committing to a plumber, I had shopped around and received a few quotes for a new water heater. One company (which I won’t name) came out and quoted me at a price for which I believed was just a tad higher than what I expected in my book, and that was fine. but keep in mind they also wanted to charge and additional ½ hourly rate it would’ve taken to complete the installation (~2 hours). I also pointed out a few other areas of the home I was concerned about which were coming from the attic, but was told that it would be an additional $ 200 just to peak into the access panel due to it being «difficult to get into.» $ 200. Are you kidding me? I then proceeded to inform him that I’d just do it myself, and if there was an issue I noticed I would then call him back.
Here come’s Professor Plumb the next day where Amber, their office rep is always up to date on informing you on the ETA of their arrival. The co-​owner, Blue had arrived within the time frame agreed upon. He took a look at everything mentioned above and proceeded to provide a flat fee, final quote for the water heater and installation for less than HALF the price of the company’s quote mentioned above — AND without any ½ hourly or hourly charges for installation. I even asked him if he wanted to take a look at the quote I received BEFORE he provided me with one so that I could give him the opportunity to beat it. However, he informed me that he wouldn’t need to since he knew he’d be able to beat it regardless. Talk about being honest.
The water heater had to be ordered and Blue was able to deliver and install it the next day in about 1.5 hours. He also took the courtesy of taking a ladder up to the second floor to take a look in the attic (free of charge) and informed me that there were no issues. What also surprised me was that he asked if he could fix my toilet downstairs as the flapper needed to be replaced. Who does that?
Suffice it to say, Blue and his company Professor Plumb is one of the most honest, fair, and customer service friendly people you will ever meet in this industry. Blue will be sure to let you know that although they won’t always be the cheapest, they’ll always do their best to give their customers the most honest and fair deal they can provide. Hands down, Professor Plumb will be my go to guy for ANY plumbing services going forward.
Word of advice: if you’d like to save some time just trust Blue and his team to treat you with integrity, care, and respect with extremely fair pricing.

Very punctual. Blue was kind and curtious, examined problem quickly which turned out to be an easy fix not related to any plumbing issues. Thus they didnt even charge us. Would highly recommend for any plumbing needs.

The faucet valves to my washer had corroded over time and would not close. Professor Plumb was able to fit my appointment in at the last minute. The job done was perfect. He replaced the valves, added an access panel to the wall were the pipes were located and cleaned up the laundry room floor nicer than it was when he arrived. He even ran a leak check and test for me once done.
Great service, Very reasonable price, I am very happy with the service. I will most likely replace a water heater within the next few months. Professor Plumb will get the call.
cheers,

Came out to my house on a Sunday and Blue did a great job. Didn’t charge me an arm and leg with it being the weekend. Most other places wanted more than I was charged just to show up on the weekend. I will definitely use them again.

Absolutely horrible, took off from work for an appointment with their plumber and did not show up. They claim their scheduling system did not work. Very disappointed.

My water main recently broke and after calling a few places for estimates I decided to use Professor Plumb.
It was immediately apparent that they really know about pipes and plumbing which was what set them apart and swayed me to choose them.
They are easy to reach, arrive on time and their work is very well done and completed on time. They even made sure I wouldn’t be without water during the repairs. Professional on all levels.
I’ll be using them for all my plumbing needs in the future and will highly recommend them to anyone seeking a reliable and keep knowledgeable plumbing company.

If you need an honest, efficient, quality and fair plumber, call prof plumb. I am in the home improvement industry, and rarely will recommend service guys. Prof plumb is worth it. Has handled many odd ball plumbing jobs at our home in north Allen.

Blue and Amber were so kind and helpful. The City of Dallas decided to help make a 90 hour waterfall out of my front yard (that’s approximately 2,000 gallons of water). Blue was able to quickly asses my problems were with likely with the electronics of my sprinkler system (never think renovating a house will be fun). And they told me it would be more cost effective to have an irrigation specialist out.
I was so impressed I am having them come back once my water is back on and I’m not offering the neighborhood kids a free water slide. I plan on having them back out to work on 3 of my bathrooms.
Honesty, kindness and professionalism (and I was even charged for a service call). Morals and ethics too!

We received great service. Blue wanted to make sure we understood all costs up front and was very patient in explaining possible scenarios for our gas leak. He figured out our problem and worked hard to minimize our costs. We appreciate his integrity and work ethic. We would highly recommend them.

Wonderful experience with Blue and Professor Plumb, after having a very dishonest experience with one of Classic Plumbing’s workers. Excellent service, done with integrity and professionalism. Gave me the estimate before beginning work and office called when he was 30 minutes out from our house.
Highly recommend! Will be using them for all our plumbing needs!

Well I chose this plumber based on the 5-​star reviews here. So they pulled a no show after scheduling me today. Love it when I rearrange my day to leave work and hang out for my 2-​hour window only to call and find «sorry, you are not in our schedule»…really? I need a minus star here to rate them a huge thumbs down. I’ll find another plumber but I am starting to think Unilocal is rigged.

This company is amazing. Blue came out to my house on a Sunday, and not only did he not charge over-​time rates like many companies do, he didn’t even charge a service call fee! He was very upfront and honest, and his prices are very reasonable. He took the time to go over all of the options and possible scenarios with me, and he even suggested that I take the time to call other companies to get quotes before deciding to go with him. He’s a no pressure, straight-​forward kind of guy. This will be my go-​to plumber from now on.

Extremely satisfied with Blue and Professor Plumb. After initially walking me through an option to avoid having any service at a cost and encouraging me to save the $, we determined it wouldn’t do the trick and Blue provided prompt, professional and complete service. Done quickly and well.
Highly recommended.

Professor Plumb, and Blue in particular, did a great job installing my hot water heater. It took about 7 hours to do it, but Blue did an excellent job of installing it and thoroughly explained the process to me along the way. Although the job was not inexpensive, when you need to have a new hot water heater installed, I would highly recommend Professor Plumb because they know what they are doing and maintain high standards in the products they use and the service they render.

I called this company this morning after receiving some bad advice from Home Depot about an odor under my kitchen sink. The plumber told me what to do over the phone and was super nice. It was simple enough to do myself so I didn’t have to pay for a plumber to actually handle it.

Based solely on Unilocal reviews, we decided to give this plumber a try. We were having some indications that we might have a leak. I was expecting to have to pay someone a fee for coming out and looking, plus a fee to fix the problem. Professor Plumb came out, climbed in our tiny crawl space and told us that everything looked fine. Most plumbers probably would have «found» something that needed to be fixed. This one though was honest and trustworthy. Then, he told us that he wasn’t going to charge us! (Don’t expect the same results, but you can expect honesty, integrity and professionalism.) Highly, highly recommend!

Professor Plumb definitely provided 5-​star service! I needed a new hot water heater and Professor Plumb came to the rescue. He provided very prompt service at a fair price. I wan’t here during the service, but from looking at the work, it’s obvious he really knows what he is doing and puts the customer first! He also called me this evening with a follow-​up call to be certain that I was happy with the work. The cost of the job came out slightly higher than quoted, but he gave me a discount to get back to the original cost. He also added a flood protection system with an auto-​shutoff for a very fair price. He was on time, reliable, and really took the time to do the job right. I highly recommend Professor Plumb for any of your plumbing needs!

Great plumbing experience!
I had a broken valve outside… Professor Plumb diagnosed the problem over the phone and gave me an upfront price. Was completely open and honest on their pricing and services. They then came out quickly and fixed the problem… at a LOWER PRICE! These are good honest people and are one of the few that are not trying to take advantage of people. Very prompt and professional!
Call these guys! Look no further

Theses guys are great. I am investor that flips houses I have used Bryan 3 – 4 of my houses. Great work, great prices and 100% guarantee. Very trust worthily people. We do business again. Thanks