Petco

I like this Petco !! I dont know why it has bad reviews. I bring my dog in here all the time and he loves it too. They have a great variety of everything I need. I get him some natural treats that cost $ 1 each. He loves them !!
The staff here is always friendly and for all the animals that come through, they seem to maintain a very clean environment

Rudest staff ever. They’re always «short staffed» and offer little to no help. Thank goodness they’ve opened other viable pet stores in the area!

This is a smaller Petco location, but they have a pretty good selection of the usual suspects. A little tricky to get in and out during rush hour, but one of the few pet store choices in the area.

I wanted to give this three stars given the challenges of their location. I just can’t. It is the closest pet store to me (barring my favorite locally-​owned one that closes way too early). However, I cannot shop here.
It is TINY, and they do the best they can with their size, I guess. I had an emergency run for my cats because. well a long story. Anyway, I went to buy litter and a new litter box. They have several varieties of litter… but not the standard variety that I use that *every grocery store* carries. Also, they have a selection of litter boxes… but they were all awful! Either they were the automated kind or had these huge domes. They had ONE variety of just plain-​old-​regular litter box, and the design was so useless I cannot believe a manufacturer even makes it.
I was NOT a happy camper that I had to drive to another store to get these simple basics.

Small store but good selection and resonable price given the location

A fairly small location but that makes it easy to get in and out of quickly, though the parking is limited and traffic on surrounding streets can be a beast at times. The prices are a little higher than other pet stores but consider the location. I like how friendly the staff are and they always offer to carry my stuff to my car for me.

Staff seemed a bit cold at first and matter of factly with details of groom to be done. I was clearly nervous about dropping her off here and what needed to be done but they didn’t seem too concerned about making me feel better.
I’m hoping the job looks great and she’s in good hands. This was a trip out of the ordinary, usually go to a diff location. If she looks bad or acts distressed I’m gonna bring the house down.
Fingers crossed my first impression wasn’t accurate.
*******1ST IMPRESSION WAS RIGHT. THEY CALL ME BACK TO TELL ME THAT THEY ALREADY SNIPPED HER ON THE BELLY CALLING HER A HIM TOLD ME THEY WERENT EVEN PAYING ATTENTION IN THE FIRST PLACE.
Do not go here!
DR SAYS SHE’S NEEDING STITCHES AND MEDS

Wonderful store with great staff. Has all the essentials I need for my crested gecko.

Ok, people need to lighten up on the criticism for this place. They deserve 5 stars for what they provide… in Highland Park. This SMALL neighborhood pet store has all your basic pet needs for dogs, cats, fish, reptiles & birds. I needed live crickets… they had them! The staff is friendly, helpful and very nice. It’s a BIT more expensive than a larger store (seriously people…20% on top of $ 7 isn’t that much) but it’s super-​convenient. And convenience is definitely worth $ 3-​$ 5 dollars more for me in a pinch. If you are looking for live animals, this is obviously not the place to shop. It’s almost exclusively a pet food, treat, and basic supplies shop. OR, on the flip side, it’s ALSO an upscale boutique for dog owners with spoiled 4−7lb little puff balls. FYI — looking for clothes for Fido? It must be the neighborhood (sigh…my hunting dogs refuse to wear sweaters and Santa costumes and sit in my handbag) but they have TONS of pet clothing and costumes. And lots of specialty fun treats for dogs. Great place to get dog-​owner gifts for those friends or family with Pomeranian purse-​doggies!

I agree with Allison. Just think of it as your friendly neighborhood pet store. People have always been nice and I am there frequently. Parking can be a challenge but other than that, all good. They do have a higher mark up but it it’s most likely due to the real estate it sits on. (HP/​UP)
Most shoppers in that area don’t mind paying an extra 5 bucks on a bag of food to save a trip to the nearest Petsmarts to Stand in line with the 99

worst service i have ever encountered at any petco. i dont come to petco often and i remember why. petsmart didnt have what i was looking for but nor did petco. i finally settled on something at petco but i should have saved myself a trip to petco by just realizing they will never have what i need and just settle for what is available at petsmart.
i walk in and dont receive a hello or anyone to ask if i need their assistance. im not a scary looking person. i have a regular look with a friendly face so i dont know why they were so hesitant to say hello. after 11 or so minutes i finally find what im looking for, but prices were scattered and the stock was disorganized. price tags were on the floor where they should be on the product.
after much frustration i am finally greeted by an associate and he stands by me after telling him i found what i needed. he then walked me to checkout like an escaped convict. i mean i understand this is university park and there are nice places near by, but today is sunday and i didnt have work or school today so ill dress in sweats and a tshirt if i want to. the cashier sarcastically asked how i was and i replied «okay» and she said spiffy. who the heck says that. the product didnt have a product tag on it but just a sticky orange piece of paper, so i asked if this didnt fit my dog, could i return it? and she just pointed at it and said this should work fine and aggressively took my money and asked if wanted a bag i responded yes and she the threw it on the counter and i left.
there wasnt anyone at this location and the associates had their hands full with eachother.
if there is anyone from this store that ever happens to stumble across this then i suggest you find another job because retail might not be your thing.

Not a great store and also an overpriced pet store.

Ok, so I don’t think this place deserves 1 star. I mean, this location if you will. True it is definitely smaller than your average Petco, but I think its meant to be more of an «express» store.
We get all our dog food here (um, 40 lb bags), toys and other stuff. The staff here is always really nice and love petting on the big fluffy monster that I bring in. I mean, the staff here aren’t as knowledgeable as some of the other stores, but they try hard and always answer my questions.
My beast once dug his face in one of those «self service» treat stands… holy mortified mommy over here offered to give them some money and the sales person laughed and said «we asked for that, putting them in reach of the big dogs.» I giggled and then ran… ha.
If you’re looking for a big warehouse store, don’t come to this location, but if you want to be in and out in a hurry… this is good one to go too.

Ewww– this is like a mini PetCo. My puppy was as disappointed as I was. Look for the real thing. This is not easy to get in or out either. The clerk scolded my puppy for looking at the kitties in the cages. Next!