Pep Boys

Great help and was hooked up with since tires. They were a great help and great customer service, thanks big Dave. Definitely going there for my brakes as well. I’d give it more stars if i could.

This was probably the best experience I’ve had at a Pep Boys. I walked in thinking I wouldn’t be able to get the parts that I wanted and walked out with everything I needed. I was working on a 1995 Ford F150 with rear brakes that dropped the adjuster in the drum and proceeded to squeal and scrape bloody murder. I went to Autozone thinking they’d have the parts and they had nothing. They could get me the parts tomorrow, but I needed them now.
I walk into Pep Boys and the guy behind the counter asks if he can help me as soon as I walk up, looks up the parts and asks me the normal questions: what car, what part, etc.
«I need the drum adjuster, the lever and if you have it, the adjuster cable.»
He asks, «does this have 10″ or 11″ brakes?»
«I don’t actually know, but I have the adjuster from the truck out in my car. I’ll bring it in so I can compare.»
«Well, it doesn’t matter, I only have the 11″ parts in stock, I’ll pull those.»
He goes off and gets the parts as I go off to get the parts from the car.
When I come back, he’s got *ALL* the parts I need. They’re all in one kit which is perfect and I start to compare the parts to each other. They look close, but the shape isn’t exactly the same.
Me: «Do you have calipers so I can measure it?»
«We don’t even have calipers to sell here…»
Me: «How about a ruler?»
«We might have a measuring tape…»
Me: «I’ll just use my keys. If it’s not exact, it’s pretty dang close.»
«You can take it out of the bag, if you like.
Me: «I’ll take it. It’s definitely worth a shot.»
For $ 10.99, this was a great deal.
Thanks Pep Boys!