LUSH Cosmetics

I LOVE LUSH! Before I had discovered LUSH products, I was never able to enjoy a bubble bath without my skin getting incredibly irritated or even getting a UTI!(TMI? My bad…)
The store at North Park Mall is great. Tons of selection, helpful and educated staff, and the layout is easy to breeze through even during the busy holiday shopping season. One employee spent a good amount of time with me to help me choose from their new facial scrubs and cleansers, even doing product demos so I could experience them. I loved it! I will for SURE be back.

I LOVE LUSH!
Lush is one of my favorite stores!
The store here has very nice customer service, the workers try to help you find the perfect item you need. This brand is also cruelty free for extra info.

When you enter to this shop, mmm you feel all the fragrances. I opened it for myself not so long. But I’m in love with it. I like such places, where you can find good quality soap and different things for bath. Especially when your close friends or relatives have some holidays. You can definitely fins something good for them and present it. Also you can get some samples.
Everyone are so polite and friendly, can give you a piece of advice or recommend some good products. I love it!

Lush is so amazing.
As soon as you walk in you are greeted by friendly Lush employees that know so much about each and every product.
The store smells like heaven and good luck trying not to but everything possible!
These products are natural and no animal was harmed in the making of these products!
They have everything from face masks to scrubs to hair products even BATH BOMBS!!!
the store is so colorful and the interior of the store is so fun and cute.
Definitely go check it out you will get addicted!

You can smell the freshness down the hall! Lush products smell so delicious, like a combination of candy, soap, and clean babies. Every time I go in here they are so friendly and helpful. I usually only shop here for special occassions because this stuff is NOT cheap, but ever since I’ve had a bath bomb and bubble bar sitting in my bathroom I have been addicted. I can smell them all the way into my bedroom and it makes me happy.

I have been struggling with some health issues that have left me extremely intolerant of chemicals. At the point that my hair was falling out and my face was breaking out and scarring, I knew I needed a change. Enter LUSH. I previously attempted to visit the Upper West Side location while on vacation in NYC but had a horrible experience (1 star review left on their page). I’m so glad I decided to visit the Galleria location and give LUSH another try. On my first visit, the manager (Janelle) took over an hour with me trying different products and getting me started on a hair and face regimen. I immediately started using Rehab shampoo and within 4 days my hair had stopped falling out! Unfortunately, I had a bad reaction to the cleanser and moisturizer I had purchased.
I went back to the Galleria today to return the facial products and was helped by an employee named Lindsay who was so sweet and knowledgeable. She ended up figuring out that I don’t react well to lavender, and she set me up with products that are lavender-​free. The exchange of products was easy and painless. I love LUSH and the fact that all the ingredients are vegetarian or vegan and easy to recognize. No weird chemicals here. I can’t recommend Rehab, Veganese, BIG, Ocean Salt, or Ro’s Argon more highly. I feel and smell amazing and it’s all thanks to LUSH in Dallas and their incredible staff!

Lush has the BEST soaps, bath bombs, and fragrances! All natural and healthy! They are so helpful and friendly too! Great for gifts and every day use!

This lush trumps all others in the DFW area. I am new to this whole lush game, have only ever received lush products as gifts, but have recently decided to change up my skin care régime.
When I walked in to this location it was large, clean, and less overwhelming than the north park location. I was immediately greeted and helped by a VERY knowledgeable sales associate, Maria. She assessed every concern and knew her product very well. Ever question I had was answered and then some!
I received a full demonstration of over 4 products on my face and even more advice on the products that would benefit my skin the most!
I ended up purchasing all but one product that she showed me and she fixed up samples for 3 of the products I was on the fence about.
Hands down the only lush I will be frequenting from now on!

I started using Lush this summer and I’m SO glad I went to the Galleria for my consult! The girls are so friendly and don’t make you feel like a bother for asking tons of questions. They will sit with you and help you figure out what products work for you, and help you test them as well! I had Maria help a friend and I, and she was wonderful. She also offered to give me samples of several cleansers. If you want actual attention and friendly faces, go to the Galleria — I tend to go to Northpark more often, but always come to this Lush.

I started using Lush products this year and I just love this location, when I first visited a girl with short hair and glasses helped me and she was very friendly and genuinely looked like she enjoyed helping me pick my first products! I just love this location, the staff is just more friendlier and approachable versus the one in north park where my visits have just been okay.

I heard about Lush via a friend (who is a Texas native– I’m originally from California). We entered the store and found many interesting products, but I’m leaving this review in order to acknowledge two very amazing employees:
Megan & Natasha from Lush in the Galleria Mall in Texas.
I’ve worked with b2c companies before and I was quite impressed with the professionalism, product knowledge, and appropriate brand fit exhibited by these two employees. The products seem great – I look forward to buying the cleanser, toner, and cream suggested to me.
Thank you girls for one of the best retail experiences! Best wishes from Cali!

All Lush stores require excellent customer service from their staff, so the shop girls were typical Lush employees albeit a bit forced. Sure they were nice enough but they were fake. Sorry to say it but they were. I have been shopping at Lush since before they were in the US and love their product, this review is for the particular shop and not the product.
My big pretty peeve… they were completely out of fresh face masks. How do you run out of EVERY single fresh mask? Poor inventory control is how.
After the women made their initial welcoming spiel we were ignored. I stood their completely puzzled at their new products and nobody talked to me. Hmmm. As in they talked to the family next to me but I had to flag them down to ask them. Seems like no big deal, or that I may have high expectations; but that is what I have come to expect from other Lush locations particularly in Houston.
One thing about the product that I don’t like, they changed the packaging for Angels on bare skin. So now you are forced to buy too much product. They kindly suggested that if I buy it then I can use it on my whole body! No thanks.

I’ve always been a fan of the Lush Fresh Face Masks. It was only recently that I started using more of their products.
I walked in one afternoon with the intention of purchasing a mask. I stopped to look at some of their hair products and left with my face mask in addition with samples for some of their hair products.
I returned and purchased shampoo, conditioner, and lip balm.
The products here are amazing. They are all natural, and the vast majority of them are free of preservatives and parabens. They also don’t test on animals :-)
The salespeople here are completely amazing. They are very knowledgeable about the products in the store and are more than happy to give you demos of how to use the products and they offer samples so that you can try before you buy.
I’m generally not a huge fan of the Galleria mall in general, but this is my favorite Lush location, so I will always return here for Lush purchases.

Everyone is so friendly especially Victor! I have been shopping at LUSH for years, and try something new each visit. Everything smells so good. Love the bubble bath tablets, R&B conditioner, and Skin’s Shangri-​la moisturizer. My bathroom is starting to look like the store with little black containers everywhere!

LOVE LUSH
Love the girls here, too. They were so nice and didn’t care if they made a sale or not (they did, if you care).
They gave us demonstrations and samples like there was no tomorrow. I ended up getting an eye cream, not just because I needed it but I was comfortable upping their sales at this store.
I love that things here are vegetarian/​vegan and are not chemical-​y at all. I recommend the shampoo bars, lip balms, and facial products. I’ve always been happy with things that I’ve bought/​received as gifts here, either in Dallas, LA, Vegas, or Minneapolis. Go try it!

I’ve loved Lush ever since I first went in NOLA. I really happy that this experience wasn’t different. The employee’s were super friendly in helping me and showing me new things! They also offered to give me samples of a few products.
Lush overall is a great company and I appreciate that their staff is great as well!

This store is awesome (Galleria)! Lush products are awesome! The buy 1 get 1 sale is awesome! I’m so happy after my trip to Lush today :)
I actually started off at the Lush Northpark store, but a salesgirl was rude to me and my mom, so we left immediately. On my way to the car, I called the Galleria location, asked if they had what I was looking for, and then asked them to hold it for me. They were so nice and held some sale items for me.
When I went in, there were 4 smiling faces. They had my items waiting for me, and I picked up some more stuff that I’ve been wanting to try. They were so nice, they even gave my mom a sample of a soap she wanted to try. I spent $ 150 there, and I couldn’t be any happier.
Thank you LUSH Galleria!

I could gush all day about LUSH products… they are amazing and my skin is so happy after I finally gave up on department store beauty regimens and bought LUSH cosmetics. I have very oily problem skin and was a bit skeptical about the ability of products without harsh chemicals to work for me but my skin looks happy and healthy. Though they are pricey, if you are used to buying other cosmetic brands they are fairly comparable.
Unlike my typical experience with distant store employees at the Galleria, the girls who helped me yesterday at this store were amazing! When I walked in they gave me time to look around without breathing over my shoulder or repeatedly trying to push products on me. After a few minutes of reading about some of their products, I asked them for suggestions and they were remarkably knowledgeable about products and honest about what would work with my skin type.
I would ask about something, and they would offer a sample without any hesitation or attitude… something I love. I left with products I was happy with, several product samples, and no buyer’s remorse. What a great experience!
If you have never used LUSH before, it can be a bit overwhelming to walk into the store because these products are unlike anything else on the market. This is the store to start your love of LUSH with… they are knowledgeable and helpful without being pushy or rude.
Thanks Lemetria and Janelle for the amazing customer service!
**located close to the Macy’s entrance

When I first moved to Dallas 5 months ago one of the first things on my list of things to do was find a Lush store because we didn’t have one (oddly) in Austin. I had ordered things online before and was always pleased, but I’d never had the opportunity to actually go into a store.
I work in Galleria Dallas Mall, so you can imagine my delight when I started and realized there was a Lush store right across the way from me!
That first visit began a love affair with Lush that will make me a loyal Lush customer for the rest of my life, but this particular location is a special treat! At this point I’ve been to many Lush locations and I haven’t had a bad experience yet, but none compare to the welcome I feel when I visit Lush in the Galleria Mall. The staff is exceptionally knowledgeable, welcoming, and attentive without being pushy. I also really appreciate their thoughtful sampling. Somehow they manage never to sample me the same things twice, and often they remember to ask me how I’ve liked a particular product I’ve purchased.
Lush is an awesome company with awesome products that I now find myself unable to live without, but if you have the opportunity, visit Lush inside the Galleria Mall. It makes the Lush experience even better!

I love LUSH beyond all words. There is no way for me to possibly describe its greatness in one review. Basically, this company hand-​makes all its own skin and hair products, and a LOT of them are Vegan. The products are all imported from Canada and use totally fresh ingredients, including only organic fruits and vegetables. All the products smell AMAZING, and the scent they give off lasts for hours without a problem.
These days, I will not buy my shampoo, conditioner, body wash/​soap, body powder, lip balm, or bubble bath from anywhere else. Sometimes I’ll buy my body lotion, facial cleanser, and facial moisturizers elsewhere, but I typically only buy those from here also.
I also can’t even begin to describe the cart I have next to my bath tub that’s loaded up with fizzies (Bath Bombs), bubble bath products (Bubble Bars), bath melts, and sugar scrubs… all from LUSH. Can you tell that I love them? Plus, aside from not doing any animal testing, a lot of their products come without packaging because they’re solids, so you don’t have to feel bad about the plastic, if you’re Earth-​conscious.
The types of scents they offer are sure to please everyone! There are countless items to please fans of herbal, floral, sweet, and fruity scents, plus tons of others. I personally prefer the «warming» scents during autumn and wintertime (chai, cinnamon, nutmeg, java, etc) and floral scents through the rest of the year (jasmine, ylang ylang, rose) and LUSH is always sure to have something that sounds good to me.
The ONLY downside is that their products are pretty pricey… but you always get free samples with your purchases, plus the sales associates will show you exactly how to use any and all of their products if you’re ever unsure. The stores also have pretty frequent events which include product demonstrations, contests, giveaways, and hand or face treatments.