Longhorn Foundation Repair

Mike from Longhorn foundation repair came out to our house with very little notice in a very timely manner and texted ahead of time. We had called many other foundation repair companies who couldn’t come to check out our foundation for up to a month and a half after the date I called. We have also had many companies continuously change the dates they could come out.
We were very interested in having Longhorn come out specifically because my husband had actually met Mike several years before when he lived in a previous home that Longhorn had done work on. He was very professional at that time as well as this time.
In the previous home, my husband called after a bad drought and Mike let him know that the work was still good. Longhorn’s work held up for the entire time my husband lived there even though it was done many years before my husband had moved in and the home had no sprinkler system or soaker hoses and there had been multiple droughts and floods through the years.
Not only was he honest that we did not need any foundation work done, but he did suggest that we definitely needed to place soil around the foundation where there was erosion and gave us the name of someone to contact for that. Even after knowing there was no work to be done, he spent a good 20 minutes with us giving us the 4−1−1 on all things foundation and how to prevent and detect damage. He was super informative, helpful, and relieved our stress and worries. If we ever do need foundation work we will definitely go with Longhorn! We stand by their professionalism and their work!

I won’t give them any stars. Many years ago we used them because they would fix only the wing of the house that had the problem. That was good for us because it cost less. Then they came back 10 years later and shimmed up those piers that had dropped some. However, when the other end of the house dropped, they over raised the house causing wall studs to break (we heard one go) and the back door to buckle. We have had this confirmed by an independent civil engineer and another foundation company.
Immediately after they worked on the house the last time, I used a large carpenters level on the floor and it told me that my floors were not level and the cracks had not closed in the walls. I called them back and told them they were not finished. The man that came out told me he did not like to check the floor level because we did not know if it was level when it was poured. He liked to check the top of the door molding. So we put the level up there. It too was off but quickly he PUT HIS FINGER UNDER ONE END OF THE LEVEL TO MAKE THE BUBBLE CENTER AND SAID, «SEE, IT IS LEVEL.» Like I could not see what he was doing. I threw him out. It was clear to me that they had no intention of fixing their mis
I have had another foundation company come in and they confirmed that corner of the house was over raised but they won’t touch my house unless they UNDO all that Longhorn did and start over. They said they used the wrong kind of piers for my house (how were we to know?) and they pointed out that the «warrenty» that they gave us had the tiny word «Sample» in the decorative margin that I had never noticed. They told us that was what our warrenty would look like if we had one… which we did not.
Now I have a house that is progressively deteriorating and we really can’t afford the $ 20,000 now to undo all the piers they put in and redo the entire house.