Lone Star Gas Lofts

Alarms in the middle of the night are commonplace. in less than 4 months here it has occurred at least 5 times
Leasing office hours are impractical, opening at 830AM closing at 530PM which means if you don’t work within 15 minutes of downtown you won’t make it home in time to pick up packages after work.
Leasing staff are pretty unprofessional. They rarely return calls. When we were moving in, the electricity company wasn’t able to verify the address, even though it clearly had power, and LSGL essentially wanted us to move in despite the fact that «no one» was paying for it, stating that «it could be solved in the future once whoever was paying for it disconnected it». Isn’t this illegal and/​or against electrical code?
Our original lease was written with a buy out clause which they later «re-​interpreted» to not include two months of rent which would also need to be paid, and later modified it again to increase cost by 30%. They also do not allow you to transfer your lease to someone as an alternative to the buying out of it, since while you can transfer the occupants you cannot transfer liability.
In all buildings but one, the historic windows are kept, which are not ideal as they have bad heat and sound insulation as well as no anti heat film. Construction noise is constant everyday both from LSGL itself and the Statler hotel renovation project across the street.
There are solar shades but in summer facing sunset it is incredibly ineffective. The AC unit cannot keep up with the heat and will never reach target temperature in summer with the shades down all day, or even other seasons if you have the shades open. It didn’t help that the AC system has leaks of freon during summer which aren’t noticed unless you complain about them.
Amenities are very minimal and low quality. The pool is small and essentially aesthetic, the Carlisle room which was under construction for months and is finally done is only for «special events», and the Gym downstairs is a sub-​par. It was sold as being new and great but the equipment in it is all clearly «preowned» and moderately damaged.
There is plenty of visitor parking spots, but at least 10 cars use it as their free permanent parking and there is always a large dumpster in the lot for construction, leaving less than 8 spots available for the whole complex for when there are actual visitors.
Sure, this is the cheapest apartment complex in downtown. But is it worth it?

Great apartments to live in downtown! The staff is extremely helpful! Maintenance is always very responsive! The property manager Sonja is very prepared and can find the solution to any situation. Very satisfied with my experience with them. I’ll recommend these lofts to anyone.

At one time this building was a up and coming place in downtown Dallas. It had lots of potential in 2012. It still had some construction going on, but I was ok with it because an end was in sight. But soon this property became a victim. This building was advertised as a non smoking building. However you can smell smoke in the elevators, stairwells, and several building floors. That is only second to the overwhelming smell of marijuana. I don’t frown on those who choose to smoke, however I don’t want to smell it every where I go. There have been several changes I the office staff. As of ¹¹⁄₂₀₁₃ they are on their 3^rd set of office manager & personnel. I will admit that there was one set of office staff that was educated, professional and accessible. And during their tenure the property improved and it seemed as if things were back on track, but that was short lived.
If you have a problem, make sure you have written documentation. Otherwise you will be out of luck. Residents complaints range from office staff losing rental payments, not acting professional, late night noise & music in the pool and common areas. The elevators are notorious to getting stuck and stop working. The alarm system in the lobby is constantly sounding.
In July 2013, there was a flood on the 2^nd floor. It literally had water running down the side of the building. It has been almost 6 months and the damage isn’t repaired. The lobby had construction materials stacked for months, until I complained via email directly to the building owners.
I’m happy to say I moved across the street into a well established building with a well run management. If I had to do it all over again, I would never moved into LSG.