LapTek Computer Repair

Green Light Window Films was named in 2013 as the #3 Fastest Growing Small Business in the Kansas City Area by the Kansas City Business Journal.

I called around to several places in the area to get an estimated time it would take to get my computer fixed and an estimate of cost. Everyplace I called didn’t feel comfortable giving me a cost estimate because it varies too much (except one place that said upwards of 150) and they all said it would be several days (for a virus/​malware removal), to top it off, most of the people I spoke to on the phone were rude. I called laptek and spoke to josh and immediately knew I wanted to take my computer here. He was extremely personable and used words I could understand (which is a big deal to me because I am technologically impaired) I am also in customer service and really valued they way josh spoke to me on the phone. He also gave me and estimate for cost and time. When I brought my computer in he walked me through what he would be doing to my computer and how my laptop should not only be like new, but all data restored. He was also just as nice in person as he was on the phone. Well, I came to pick up my computer, less than 24 hours later and everything was as promised (all for 85 dollars) I will be recommending this place (and josh) to all of my friends, family, coworkers, clients, etc and I will be taking all of my business here from now on. Thanks josh and laptek

I took my computer there to be repaired helpfull

Very happy with my service at Laptek. Josh gave me an estimate of how much it would be to fix my computer and stayed well under it. When he identified the various problems with my computer, he gave me several solutions with varying costs. He explained the problems in such a way that I could understand. My computer is now running strong. Will definitely return in the future!

If you need spare computer memory, beware that LapTek prices for «used» change based on the going rate for «new» memory.
I called LapTek prior to my visit to find out DDR2 laptop memory pricing and was told $ 20 over the phone for 2GB of memory. I agreed and let the guy know I would be right over. I arrived and I let the guy know we just spoke with over the phone.
Clerk: one moment.(he then walks over to his computer which I now know was to look up the going rate of New memory)
Clerk: $ 28 for 2GB of memory
Me: Why did you say 2GB of DDR2 was $ 20 over the phone, what kind is it Samsung?
Clerk: «yeah I said like $ 20, which meant $ 28» …do you know what the going rate for memory is?
(The clerk brought out two dusty chips and clearly didn’t know what kind of ram it was until he held up one of them in order to slowly mispronouce the manufacturer name of some knock off brand.)
Me: «Yes I do, Frys has 2GB of New Patriot memory for $ 27 or it’s $ 15 on Amazon.»
Me: If I buy two –2GB chips could I have these chips for $ 20 each and he said they don’t barter here.
I said, «no thanks» and let him know that if the memory was New, with a name brand, then they could sell them to me for $ 28.