Hawthorn Suites By Wyndham Dallas Market Center

I’ll be honest, this place is located in an area of Dallas that is currently undergoing gentrification, which is good. But this place is a little rough around the edges. They do allow free parking for 3 days, if you’re driving in to fly out of Dallas. Then it’s $ 5/​day after that. Now, the plus side is my room was clean, kitchenette was adequately stocked with plates & utensils & it was very quiet. I stayed during the week, so that may be why it was so quiet. Can’t say at this point if I’ll stay there again as I was in Dallas under unusual circumstances to begin with.

I stayed here after my flight was canceled due to weather. It was nice and clean, and the suite was nicely furnished. Breakfast was a notch above what you usually see, with biscuits and gravy, hard boiled eggs, make-​your-​own waffles, fruit, and cold cereal. Unfortunately, the room had multiple maintenance issues (dry rot, cracks in wood, a missing closet door). There were loud parties in suites around mine. Worst– no hot water, which I did not discover until an hour before my scheduled departure. Ugh!

I was booked through Priceline by my company, as it was close to the airport & our project site. I stayed on the 13^th, and again from 26 – 29 October. I have traveled a lot in my life on business, and this rates in the bottom of all places I have ever stayed. One Unilocaler used the phrase, «…it seemed really ghetto.» I have to agree.
The grounds are filthy. Trash. Cigarette butts all over. The rooms were «OK» on the inside, though the decorative pillows are stained and dirty, and bathrooms not very clean. Rooms look like they layers of paint trying to make them look better than they are. Appliances & fans are noisy, w/​loud knocking. The mattresses, however, were better than in many hotels in this price range.
Their «market» w/​food and necessities is ill-​stocked, w/​few choices & out of most, though canned pop $ 2 is fairly plentiful.
«Free Wi-​Fi» did not work most of the time I was in my room, even when tech support said that there were «no issues.» The same issues were on the one computer in the lobby and behind the counter. Wi-​Fi service was unreliable, at best; not ideal for people on business-​related travel, if this is what is needed.
«Free shuttle service» to and from the airport ends at 7 p.m. on weekdays, and 6 p.m. on weekends, so very inconvenient for business travelers.
Two blocks from the hotel, there is a Jack-​in-​the-​Box, which is the only place that I walked from the hotel. While walking back I was approached at 8:30 p.m. by someone who wanted to know if I «wanted to score…» I was a block from the premises.
I am unaware of where I could have scored some groceries to prepare my own meals, given my working hours at the project site, and without a rental vehicle.
Though there are some business people, and travelers here, there are several who live on premises a on a month-​to-​month basis. I talked to several people who were in the adult entertainment business as erotic dancers, and others with felonies. No judgment here, but this could be an issue for some travelers.
There is one Chinese restaurant that delivers, but one must have a minimum order of $ 20 to get delivery. It was estimated a 45-​minute time; they delivered an hour and a half later.
THE ONLY REASON THAT I GAVE THIS A 2-​STAR RATING, and not a 1-​Star (the redeeming factors) are for two reasons:
1. The breakfast they serve in the dining room off the lobby was plentiful. Hot foods, waffle iron to make own, and typical continental breakfasts.
2. On the desk staff, David N. was extremely helpful. David went above and beyond to assist me, when it was necessary. If it weren’t for him, I would have immediately checked out and found somewhere else to stay. Kind, respectful, and understanding, David works with the customers the best he can with the sub-​standard things he has to work with. The others I encountered were «okay.»
This could be an excellent place to stay, but I think that the owners/​management team need to take a better look at what they say they offer and deliver on it. The business people that they might want to have staying here are NOT the ones trying to score anything other than a goodnight’s rest and access to reliable business amenities in their business travels.
Update October 29, 2015:
The «shuttle service» to/​from the airport was a van in need of major repair – seats and arm rests torn up; some of the seat belts were broken; the inside of the van was filthy. Though the driver did not smoke in the van while taking me to the airport, it reeked of cigarettes, and his Pall Malls were on top of the front console.
I spent several hours in the lobby my last day (the 28^th) there as the WiFi was not working most of the day and I had to use the computer in the lobby. I tried to print my ticket to the printer behind the front desk, but it never came through. I decided to stay in the lobby much of the evening, as well, as I watched people check-​in, and also talked to several of the people who «lived» on the premises.
I learned through talking with those who resided there, that there was a major incident the Saturday night/​early Sunday morning before I checked in on Sunday afternoon. As the stories were told, there were several rooms where there were parties and police had been called several times. In one room, there was «a syringe filled with heroin, ready to go» that had been taken into evidence. Another resident shared that he and his girl had heard gunfire, «14 shots in all,» where he told his girl to «get on the floor and stay quiet.» I saw shell casings that had been found the next morning. I was also told the area was know for drugs and prostitution.
I observed several travelers who complained & left this motel for problems with their rooms, asking for their money back.
Unless a major cleanup is done of the rooms and its clientele, I will steer clear.

I found this place thru Priceline at seemed like a great value. As soon as we drove into the street it seemed really ghetto. With the benefit of the doubt we checked it and checked our rooms… definitely not what we expected… My bed sheets had stains and I ask the cleaning lady if they could change the sheets. She said «they ARE clean».
At minimum I wanted clean sheets since we were obviously out of town and had no other place to go. Went to the front desk and they made her change my sheets. The bathroom was disgusting and I decided that I could go without a shower for a day instead of stepping in.
During the night I got up and there were ~3 tiny roaches all over the sink and some more the bathroom and saw one on the curtains. I decided to just throw my toothbrush away since I had left it in the counter like you normally do.
I feel bad because I had other people book their room there too. I didn’t look up the reviews before booking, I had not had this experience with Priceline before so I didn’t think about it.
This place has been the worst «hotel» I have stayed at in years, didn’t even want to look at what they had for breakfast. Just thinking about it disgusts me, if their rooms looked like crap I can just imagine the kitchen…, no thank you.

Dump. I rejected the first room, second was better, but property is run down, furniture in room was stained and I will not be returning. On the plus side, the staff were pretty nice.

I stayed at the Hawthorn Suites due to a delay in flights with American Air lines. I missed the connecting flight and they gave me a hotel to stay in for a flight the next morning. Check in was good and the room was alright as well. However, the customer service in the morning was extremely disappointing and unfortunately over-​shadowed my entire experience. I got down to the lobby early for a shuttle service to the airport at 6am. I had to wait for someone to take my key and check me out. I went to get a cup of coffee and nothing was made. I asked if there was any somewhere else and he said no and blamed it on someone else. The other person who was taking the shuttle showed up at 6 so I thought we were going to leave. The driver proceeded to change out trash bags while we were waiting. I asked if we could leave as I have a 7am flight and he held his finger up, signaling me to wait and ignored my request. We stood there and waited for him to finish the trash then left at about 6:15pm. We got to the terminals, I had told him I was flying out of Terminal E, I had my e-​ticket and was checked in so I didn’t need ticketing. He WOULD NOT drive me there, just said I could take the sky-​tram. Needless to say the sky-​tram was shut down do to the weather so I had to wait out in the rain for a transit bus to take me to my terminal, not to mention going thru security twice. I was completely disappointed in the customer service especially after a long two days of travel with missed connections. They didn’t try to do anything to help make the situation better. I would not recommend staying here and would not be my choice the next time I’m in Dallas.

As my fellow Unilocalers Unilocaled, it is very quiet and definitely a place recommended if you want to stay because of a flight change or delay. It is set up like apartments so if you want to park and go to straight to your room, this is your place! There is nothing fancy here but for $ 74 a night I guess it’s not bad.

Some friends & I came out to Dallas for a weekend event, we didn’t want to stay at the Host Hotels because we wanted the freedom to «escape» if we wanted to & we wanted LOTS of space. We decided to stay here, between 10 of us, we rented 2 townhouses which was complete with 2 bedrooms, 2 bathrooms, 3 closets, a pull out coach, a full kitchen & balcony off of upstairs bedroom.
The staff was completely amazing & so very professional.
We will definately be back year after year!!!

Where to start… This place is just dated. Needs a serious facelift.
Shower head hangs very low so if your of average height 5’5 and up your going to struggle a bit.
Sofa sleeper mattresses was covered in plastic which made the sheets slip off all night. Very awkward to sleep on and not comfy at all.
It was ok… No bells no whistles no luxury. It’s a halfway decent facility and that’s it…

DO NOT STAY HERE. It is seriously disgusting. Mystery stains galore. Run down. Dirty. I found a short curly hair in my bed. The grounds are scary and I may have come across a drug deal. I desperately looked for a new place to stay but everything was booked. I considered sleeping in my car and would have if I didn’t have an interview the next morning. Stay away.

So this had to be either a low income apartment complex or Wyndham has no idea what their name is attached to. Run down, dated and outside smells like a busted sewer line. Mismatched furniture, 1970’s stove and the bathroom can barely accommodate 1 person. The view from building 8 is an overflowing trash can. Real nice

My Softball mates got a room here on 9÷22÷14 and while they were out for the evening their got broken into. The kicker is that the front desk handed the key to the room to random men without checking ID, so it was either an inside job, or the staff is ignorant. Thank god no one was in the room at the time of the robbery, but EVERYTHING was stolen, even eye contacts. From Ipads to softball gear to contacts there was nothing left. Wyndham’s solution was to give them a free night in the room and 8 hours later the manager is still supposedly investigating. Now everyone is left to buy all new clothing and gear for the tournament and find a new hotel. This place is equivalent to a crack head motel, so please think twice before booking here. The police report has been filed.

Receptionist (Erika) was very rude. We got there early, when asked if we can check in early she said her system is down, asked her also wanted to upgrade it to king size suite she said nothing is available and immediately got on her cell phone and started talking in Spanish. We waited till it was time to check in, went to the front desk she’s still on her cell phone talking about how she had a shitty ass day. @303 pm another guy came and she just took off. The guy was very nice. Checked is in immediately. He asked us if we wanted to upgrade it to king size for no extra charge even thou I didn’t mention it to him. Giving 1 star because of ERIKA THE RECEPTIONIST.

Made us wait an hour to check in. Erika at reception is very rude
Very bad start to our stay, waiting to see how the rest of the stay goes. For sure, will not stay here again!

Had a great stay, with amazing and friendly desk service from Cecilia and Ryan. Thanks guy, you put a friendly, personable, likable face on this nice airline-​adjacent hotel.

Pros:
Location
Price
Housekeeping and Breakfast Staff
Parking
Gym that allows you to work out the basic muscle groups
Cons:
Desk Staff
Moldy Odor
Half-​Ass Attempt at a Remodel
Set your expectations low and you will not be disappointed. I would recommend this hotel for the thrifty traveler.

Scary rooms… Me n my gf had to literally walk every inch of the two bedroom two story unit bc nothing about if «felt right». The apartment conversion certainly could have some benefits, i.e., extra room, unorthodox design, kitchen, etcetera, but we both got a weird vibe. Hard to explain, but true.

Manager is really rude and impatient gets upset very easily and unprofessional. BEWARE their doors are constantly broken meaning people can just walk right in and still your things when your not there had to have maintenance come twice to fix it and it was still broken. If you want to sleep in fear stay here

Stayed here the first time by clicking on the 2.5 star Hotwire hotels. For $ 47 we got a 2 bedroom/​2 bath suite with living room and full kitchen with dishes, pots, silverware, etc. A really great hot breakfast in the morning and fried chicken Thursday night made the deal unbeatable.
The 2^nd time, tonight, we’re staying here through an android app called Hotel Tonight. Starting at 12 noon they list last minute hotel deals for that day. They give you a $ 25 sign-​up bonus too. We got the last room in the hotel for $ 42, so with the $ 25 discount, we paid $ 17 for a nice updated room with new carpet, flat screen LCD TV, kitchen, living room, free high-​speed internet, etc. Then throw in the great hot breakfast and the free fried chicken supper with drinks. WHAT A DEAL!
The manager and staff were friendly and efficient, the rooms were clean, of course, or we wouldn’t have stayed, there is a pool and a small fitness center. It’s about 5 miles NW of downtown Dallas and 2 miles west of Love Field airport. BTW, there is a free shuttle to Love Field too for travelers.

If you are a value-​oriented traveler looking for a spot to put up in Dallas for the night, this may be just the place for you. It looks like an old apartment complex converted into a hotel, but that works surprisingly well. Our ²⁄₂ room was spacious, with the second bedroom lofted above the first bedroom and the kitchen/​living area. Each floor has its own thermostat, too, which was a big plus. There is a «fitness center» with two treadmills, a bike, an elliptical, and one weight machine, a pool, and free wifi.
Now for the caveats:
=The «social hour» from 5 – 7 is box wine and styrofoam cups. If you want to drink, don’t waste your time. If you’re hungry, however, all the families staying there will be feeding their kids the meal of the evening (spaghetti, when we peeked in).
=Breakfast is from 6 – 9, but if you want the good stuff and not just toast and coffee, get there by 8. On a good day, there were eggs, sausage, biscuits, fruit, waffles, yogurt, muffins/​pastries, and an assortment of beverages. Not a bad free breakfast!
=The rooms need a little service. It was cold when we were there, and our patio door was poorly insulated; when we complained to maintenance, it got sealed with… duct tape. But hey, it worked!
End comment: Would I stay here again? Sure. It’s cheap, and you get a lot of bang for your buck. After all, a hotel just needs a comfy bed, right? Everything else is lagniappe.